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River Voyages Reviews

4.8 Rating 1,983 Reviews
97 %
of reviewers recommend River Voyages
4.8
Based on 1,983 reviews
Customer Service
Communication Channels
Live Chat, Telephone
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Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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I was unable to book the cruise I wanted at the appropriate time, but the concierge found a very suitable alternative, which I was happy to book. Very well and efficiently carried out. Barbara Smith
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Posted 10 years ago
Susan burton was extremely helpful and we are so glad we booked our holiday in sept 2017 with her.
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Posted 10 years ago
Pleasing and efficient staff who did all they could to help me. The initial member of staff, Susan Burton, went out of her way to find me the best possible deal.
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Posted 10 years ago
Gillian was very helpful with our enquiries regarding a river cruise came back to us promptly with all the details sorted all our flites and transfers all booked and looking forward to our holiday Very professional services
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Posted 10 years ago
Susan was very helpful and knowledgeable. The whole booking was completed swiftly and to our satisfaction.
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Posted 10 years ago
Excellent response from Kathryn. We were able to book our cruise the same evening and got exactly what we were looking for. Very pleased with the whole process.
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Posted 10 years ago
I received the utmost help in finding our cruise from Gillian Stark - nothing was too much trouble. She did an excellent job and got me a very good price. Thanks Gillian!
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Posted 10 years ago
expedient, professional service, helpful, informative and focussed. Resourceful and energetic young person. Thank you
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Posted 10 years ago
Nothing was too much trouble for your representative, Sue. Despite me changing my mind numerous times about the date, Sue was extremely pleasant and very helpful at all times. She explained all the options available and gave sensible advice when asked.
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Posted 10 years ago
Simon was brilliant - going the extra mile and using his initiative to realise that he could get us an extra discount because we had been with Viking Cruises before. Congratulations and many thanks to him.
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Posted 10 years ago
Very friendly and helpful.
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Posted 10 years ago
Cruise explained in full detail to us.and Helen was very helpful and patient with us when we were deciding which cruise to choose.
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Posted 10 years ago
Your TA, Sue Thomas was as usual, brilliant when handling our travel request. Sue quickly returned our enquiry with a very good price for our River Cruise and a choice of cabins and the holiday was booked in a very short time. I've used Sue for all our Ocean and River cruises for the pass 10 + years and will continue to do so for the future.
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Posted 10 years ago
I felt that the company did everything possible to secure a booking and to make me aware of all possible options. The deal may not have been in line with the advertised price on Avalon but it was closer to what I was looking for in terms of a cabin. Hopefully, the reality of experiencing what I've booked will live up to to the hitch free process of booking my holiday through River Voyages.
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Posted 10 years ago
A great service. No pressure to book, I was given all the info I needed then given time to chat to my husband about our options. I was called the following day, exactly when I was told I would be, by a very polite and knowledgeable concierge. I had no hesitation in making my booking.
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Posted 10 years ago
Booked exactly what I wanted for me, very impressed with Dominic
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Posted 10 years ago
The concierge was very helpful and made thins easy,
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Posted 10 years ago
I have not been on a river cruise before so wanted information and advice to suit my requirements. Emma Gray was excellent in offering advice. She was very knowledgeable of the experience so was able to answer all my queries. She was also very professional and efficient and I would not hesitate to recommend this company.
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Posted 10 years ago
I never felt rushed to make a decision. Lots of care taken to understand our wishes. Patience when we changed our mind. Care taken to find a sensible price. All round excellent service!
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Posted 10 years ago
Simon Collinge was very efficient, called back promptly, searched for and suggested aspects. up to having booked 2017 cruise and deposit paid = excellent.
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Posted 10 years ago
River Voyages is rated 4.8 based on 1,983 reviews