River Voyages Reviews

Name: River Voyages
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 1,979 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,979 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The concierge was very helpful and made thins easy,”

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Posted 9 years ago

“I have not been on a river cruise before so wanted information and advice to suit my requirements. Emma Gray was excellent in offering advice. She was very knowledgeable of the experience so was able to answer all my queries. She was also very professional and efficient and I would not hesitate to recommend this company.”

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Posted 9 years ago

“I never felt rushed to make a decision. Lots of care taken to understand our wishes. Patience when we changed our mind. Care taken to find a sensible price. All round excellent service!”

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Posted 9 years ago

“Simon Collinge was very efficient, called back promptly, searched for and suggested aspects. up to having booked 2017 cruise and deposit paid = excellent.”

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Posted 9 years ago

“Simon was really helpful on the two occasions when I have used River Voyages. He was pleasant and knowledgeable and when he said he would phone back he did exactly that”

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Posted 9 years ago

“Gillian was excellent and very patient when we were trying to complete the necessary information.”

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Posted 9 years ago

“Excellent customer service. We were given plenty of time to ask the questions we wanted and there was no pressure. Very friendly staff.”

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Posted 9 years ago

“Excellent service and will definitely return thanks to your wonderful helpful staff.”

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Posted 9 years ago

“Excellent efficient service and dedication.”

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Posted 9 years ago

“The agent who dealt with our enquiry was Emma Gray. She was obviously very knowledgeable about the cruise that we chose and provided comprehensive information on the cruise plus alternatives that were put to her. The price quoted was actually even more competitive than one from a Viking representative plus she more au fait than him even though the details were more complicated.”

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Posted 9 years ago

“Excellent assistance rom your ladies. They could not have been more helpful”

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Posted 9 years ago

“Very good service, Giiian was very informative and efficient.”

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Posted 9 years ago

“I was put through to a helpfull lady called Emma. This was our first European river cruise booking and we primarily wanted a Rhine trip within 2 months. She managed to book us on a suitable cruise even though all seemed to be booked up. Thanks for that making it a good start to our holiday.”

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Posted 9 years ago

“excellent help from Erin Madine”

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Posted 9 years ago

“Easy to book over the net and all queries promptly answered.”

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Posted 9 years ago

“Sue Thomas was very helpful. She managed to get us a great deal on our viking cruise. I have already passed her tel. no. to a friend of mine”

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Posted 9 years ago

“Jill was a fantastic help.”

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Posted 9 years ago

“I was very pleased with the service. The ideal holiday was found for us in a few hours whereas I had spent days looking for something suitable. I will certainly use the company again in the future. All the information we needed to book was quickly supplied and followed up.”

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Posted 9 years ago

“Great service, we were very late booking but that was no problem for the River Voyages team. Well done all.”

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Posted 9 years ago

“Extremely helpful. Listened carefully to my requirements and telephoned back as arranged with a suggestion that perfectly fitted my needs.”

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Posted 9 years ago

River Voyages is rated 4.8 based on 1,979 reviews