River Voyages Reviews

Name: River Voyages
Rating: 4.80

4.8 Rating 1,966 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

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4.8

Based on 1,966 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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0800 197 0854

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service.”

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Posted 11 months ago

“We have dealt with Emma several times now and she is friendly, efficient and patient. She responds to emails quickly and goes through all the cruise details meticulously. She is a pleasure to deal with. Thank you Emma. Elaine.”

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Posted 11 months ago

“Emma was absolutely wonderful to work with. We have never been to Europe and she gave us great advice on choosing just the right River Cruise. Not only that, she found us an incredible deal that saved us a boatload of money. We will always look to her in the future for our travel needs! Linda R”

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Posted 11 months ago

“Chris, was very helpful and pleasant and answered all my questions.”

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Posted 11 months ago

“Booking was a very well-handled process. Every question was answered or immediately sought. It was a pleasant and reassuring experience.”

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Posted 11 months ago

“Excellent customer service.”

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Posted 11 months ago

“The concierge Stacy Williams was very knowledgeable, efficient, friendly and helpful. Her expertise was excellent.”

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Posted 11 months ago

“Usual excellent service from Erin Nadine who is so pleasant and helpful. I would recommend this company to anyone. Have booked a few river cruises with them and now never even look at any other option. Even at start of covid when cruise was cancelled my payment was returned within two weeks.”

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Posted 11 months ago

“First class service thank you so much”

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Posted 11 months ago

“I found everybody from the chambermaid to the dining room staff also including the staff very kind and friendly. Daniel excelled at the Airport after various problems occurred. He was an absolute star!!!!”

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Posted 11 months ago

“HI, Just booked a second scenic cruise this year, I must say I only book with Emma Gray , She is so professional and a credit to your company.Regards John Aitken”

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Posted 11 months ago

“Our 14th cruise but the first with Emerald Loved every minute Brilliant time Great food staff entertainment boat facilities Just the holiday we needed Excellent”

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Posted 11 months ago

“Excellent service Chris was really helpful”

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Posted 11 months ago

“Exceptional service with enquiring booking and all follow ups especially to Elizabeth”

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Posted 1 year ago

“Phoned to see if they could get us a better deal than we had got direct from Avalon Waterways and they did. An amazing price, so thank you!”

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Posted 1 year ago

“Many thanks to Elizabeth for her patience and knowledge in eventually getting us a great deal for our trip to Asia.”

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Posted 1 year ago

“Brilliantly organised; food excellent; Sindor and Zeke the two butlers friendly and nothing too much trouble. Unlimited food and drinks and superb waiter service: even a grand piano for my wife to play. Highlight of the trip was the concert in Vienna which even included two brilliant opera singers. Five stars and ten out of ten.”

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Posted 1 year ago

“I would always come back to River Cruises first for any holiday we were booking as the service is top class as are the prices compared to any other providers. I cannot praise Erin enough as she has always gone above and beyond to help us get a fabulous holiday at a price we can afford Thank you River Cruises and hopefully we will be booking with you again soon”

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Posted 1 year ago

“Elizabeth was very helpful and informative.”

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Posted 1 year ago

“Yet again we had a very great holiday on the scenic Jewel. Recommended by Emma Gray thanks Emma”

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Posted 1 year ago

River Voyages is rated 4.8 based on 1,966 reviews