River Voyages Reviews

Name: River Voyages
Rating: 4.80

4.8 Rating 1,966 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,966 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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0800 197 0854

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great service re booking see how cruise goes very helpful”

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Posted 8 months ago

“Spoke to Elizabeth who dealt with our questions helpfully and efficiently. Spent time contacting the cruise company and phoned back to save us hanging on. Impressive!!!”

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Posted 8 months ago

“Have recently booked for Christmas markets. Dealt with Emma who was charming, thorough and very helpful.”

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Posted 8 months ago

“Laura was helpful, & knowledgeable. Got us sorted pronto. And she spoke as someone who was interested in her job.”

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Posted 8 months ago

“We can always count on Emma Gray to deliver yet again she is a credit to your company.😊”

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Posted 8 months ago

“Excellent service.”

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Posted 8 months ago

“Did us proud. Having responded to an email suggesting a balcony river cruise sale our consultant sorted out what she promised was a fantastic deal. She wasn’t wrong. It was still expensive but we had a great cabin on the AMA Sonata and the whole cruise on the Danube was exceptional - apart from the weather.”

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Posted 8 months ago

“Such helpful and friendly people. Nothing is too much trouble. Thank you team”

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Posted 9 months ago

“Great knowledge about the cities we were going to visit and the ship itself (Emerald), everything handled really smoothly too, we had never done a river cruise before but now we are converted!”

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Posted 9 months ago

“Shirley at River Voyages was extremely helpful with organizing our booking for our Rhine River cruise. Being Australian, she had to check that we were eligible to book through a UK company, which she did promptly and completed all arrangements by phone while we were on the road in Iceland! Highly recommended.”

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Posted 10 months ago

“I have only just booked my cruise, so far have found it very good. Shirley McCue from Specialist Travel who did the booking was superb, interested, and able to answer all questions. She really made the whole experience a delight.”

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Posted 10 months ago

“Thank you. I filled in a full survey on board and thought our holiday was superb. However, we were three ladies travelling together, two of whom needed assistance. We were disappointed to say the least that we were not recommended to take a taxi to Lyon Airport at the end of our trip, rather than being taken by coach, and then myself left struggling to push three heavy suitcases in thirty degrees and a long walk to the check in desk. I thought I was going to pass out whilst doing this but I am approaching 83! In view of everything else which was perfect, it was sad that we will have this last memory to mar our experience. I urgently suggest you bear this in mind for future departures from Lyon Airport.”

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Posted 10 months ago

“Always great service from Emma Gray who knows her clients so well and comes up with a perfect river cruise every time. Her back-up from the River Voyages team is also so professional.”

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Posted 10 months ago

“Very helpful in all respects.”

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Posted 10 months ago

“Very good service from Rebecca.”

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Posted 10 months ago

“Excellent friendly service from Elizabeth with nothing too much trouble. Will definitely recommend and use again.”

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Posted 10 months ago

“I have used River Voyages to book river cruises for several years. Emma Gray is always helpful in arranging not only the cruise but the flights from Dublin. She inns back when she says she will and I would highly recommend her.”

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Posted 10 months ago

“Professional and attention”

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Posted 10 months ago

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Posted 10 months ago

“Emma was really good. She negotiated a great discount for me and helped me with the admin. This has been the first time I have booked with River Voyages and I will certainly use them again.”

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Posted 11 months ago

River Voyages is rated 4.8 based on 1,966 reviews