River Voyages Reviews

Name: River Voyages
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 1,977 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,977 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy straight forward booking process, very helpful and phoned back when said.”

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Posted 8 years ago

“Gillian was very helpful in getting me the very best value and the perfect holiday”

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Posted 8 years ago

“This refers to the service provided by Emma. She was extremely helpful regarding the various River Cruise options from which I was able to confirm a booking for my partner and myself on an Avalon vessel from Amsterdam to Basle.”

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Posted 8 years ago

“Friendly and helpful service”

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Posted 8 years ago

“It was so easy to book,and Sue was excellent”

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Posted 8 years ago

“Very efficient service with access to all the major operators. My questions were all answered”

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Posted 8 years ago

“Your cruise representative, Susan Burton, lead us through the booking process very efficiently and her personable demeanour made the booking process that much more pleasant. The follow up with information over the internet from her was prompt and we now look forward to our cruise. Rosemary & Bryan Maltby”

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Posted 8 years ago

“Emma who dealt with our Booking was overal excellent taking me through ever stage explaining every detail giving me reassurance at every step Very experianed and a great asset to River Voyges Well done Emma”

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Posted 8 years ago

“very good and efficient service.nothing was too much trouble .thank you Helen.”

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Posted 8 years ago

“excellent service. simon collinge very helpful and informative, thus allowing to book a trip which suited my requirements. Thanks Simon”

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Posted 8 years ago

“I was very impressed with the way Pippa dealt with my booking. I had a couple of queries, which had they not been addressed would have resulted in the booking not being made.”

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Posted 8 years ago

“Only just booked and very efficient staff Helen - smooth booking by phone.”

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Posted 8 years ago

“They listened to our concerns and found the best deal for us. They resolved our issues without extra cost.”

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Posted 8 years ago

“All questions answered satisfactorily, although I did have to call next day to ask why the confirmation had not been sent. It was then promptly sent.”

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Posted 8 years ago

“Our telephone enquiry was very good .answered all my questions ,nice to speak to someone who had done the river cruise and was very informative .just felt as if I was really talking to someone who new their job and enjoyed time going through all the details ,thank you”

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Posted 8 years ago

“Cruise not 'til August so can't review but the booking process was very good & Helen was excellent - very friendly, helpful & efficient. All good so far”

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Posted 8 years ago

“Helen Conway was excellent at sorting me out a holiday - quick, efficient and friendly”

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Posted 8 years ago

“Very efficient lady that dealt with my booking,she was extremely helpful especially when she realised our friends were on the same trip and managed to get us cabins together on the ship. I cannot fault anything she did.”

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Posted 8 years ago

“Very efficient and friendly staff, in my case Gillian Stark.”

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Posted 8 years ago

“I rang to make an enquiry regarding a river cruise and a lady called Sue Thomas answered all my questions and guided through my booking, she was very helpful and easy to speak to, we are now looking forward to our holiday in the summer.”

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Posted 8 years ago

River Voyages is rated 4.8 based on 1,977 reviews