River Voyages Reviews

Name: River Voyages
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 1,977 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,977 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice pleasant person on the phone and helpful talked me through everthing”

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Posted 8 years ago

“Efficient and helpful staff to make booking simple and a pleasure.”

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Posted 8 years ago

“River Voyages have been absolutely excellent throughout and would highly recommend to others”

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Posted 8 years ago

“Very helpful, took time to find a holiday to satisfy our request.”

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Posted 8 years ago

“very helpful and pleasant no problems”

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Posted 8 years ago

“Sue Thomas was extremely helpful and checked every detail before booking the trip. A very pleasant and helpful lady. We would book again with River Voyages”

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Posted 8 years ago

“The booking process was simple and straightforward. All my questions were answered to my satisfaction.”

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Posted 8 years ago

“I explained what I was after and asked several questions. Sue made contact with the tour company and came back with the options available. We were given a price which would fit in our budget and we booked later that afternoon our trip will start at the end of Sept. All questions were answered and Sue will keep chasing for the upgrade hotel at the end which she will keep us updated on. This will be the fourth trip we have booked with River Voyages. One river cruise and stay. One tour of India, one trip to the Caribbean and this last trip a tour of South Africa”

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Posted 8 years ago

“Everything was handled efficiently but friendly.”

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Posted 8 years ago

“staff very helpful.”

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Posted 8 years ago

“The agent could not do enough for me and also gave me the best price for the same cruise that was available from from other operators would definitely recommend this company”

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Posted 8 years ago

“Impressively comprehensive information and advice. Hope the holiday will match up to the agents efforts”

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Posted 8 years ago

“Gill was most helpful and very pleasant.”

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Posted 8 years ago

“Erin went out of her way to help us find a suitable cruise, at the best price, with extras thrown in. Travelling at unsociable hours, and having to change planes, is a real problem for us, and Erin found us direct flights at suitable times. She also phoned back when she said she would and the company's website is geared up to follow up your enquiry quickly. We will book our next river cruise through you.”

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Posted 8 years ago

“Following our disappointment at the collapse of the tour company we had booked with, we are now booked on another river cruise. A big thank you to Dom Crockatt for his assistance. Better luck this time!”

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Posted 8 years ago

“Erin, our "concierge", was pleasant, helpful and efficient. She found what we wanted quickly and gave good advice. We are now looking forward to our river cruise - in September 2018!”

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Posted 8 years ago

“Your concierge spent a lot of time helping me and phoned back when she said she would”

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Posted 8 years ago

“Thus far I have only booked the cruise, If the standard of service is a good from here in I shall be well pleased.”

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Posted 8 years ago

“Our first river cruise, so we phoned River Voyages as they have access to many different cruise companies. Simon was very helpful explaining the different categories of cruise, and found us an option in our preferred dates for a Danube cruise. Phoned back later the same day to accept and Sue took our details and confirmed our booking. Two days later, we now have our flights booked as well - all sorted - very efficient!”

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Posted 8 years ago

“A helpful and polite person who was able to answer all our questions. The only confusing aspect was receiving your invoice and Riviera's invoice showing different costs.”

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Posted 8 years ago

River Voyages is rated 4.8 based on 1,977 reviews