Rinaldo's Reviews

Name: Rinaldo's
Address: Unit 12, Lakeland Food Park, Crook Road, Kendal, Cumbria
Rating: 4.96

5.0 Rating 848 Reviews

99 %

of reviewers recommend Rinaldo's

5.0

Based on 848 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Rinaldo's 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic decaf!”

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Posted 11 months ago

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Thank you so much Sergei. We rather like it too ☺️ x

Posted 11 months ago

“Wow! Yet again, your customer service is first class. When you received my order, your response was rapid, your communication brilliant, and such a speedy delivery. Most impressed again. Thank you 😊”

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Posted 11 months ago

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Well Phil, lovely customers like you and responses like this make everything we do worthwhile! Thank you so much for taking the time to feed back ❤️

Posted 11 months ago

“Extremely good service would use online again as dont live near store/coffee shop”

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Posted 1 year ago

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Thank you so much for your lovely review ❤️

Posted 11 months ago

“Great Coffee delivered in next to no time in a really neat pack, lovely website.”

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Posted 1 year ago

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Thank you so much for your feedback Simon x

Posted 11 months ago

“Super fast delivery, excellent customer service and a great choice of products. We love using a local company who has an excellent reputation. We have been using beans from Rinaldo’s in our home for years and never been disappointed. Thank you!”

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Posted 1 year ago

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Thank you so much Elizabeth for your lovely review. We love hearing your feedback xx

Posted 11 months ago

“Delivery was decent, coffee tastes lovely.”

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Posted 1 year ago

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Thank you Jack x

Posted 1 year ago

“Great service and even better coffee.”

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Posted 1 year ago

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Thanks so much Kirsty x

Posted 1 year ago

“Very quick next day delivery in letterbox friendly packaging. Great coffee , will be ordering again soon”

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Posted 1 year ago

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Thank you so much for your feedback Lyn x

Posted 1 year ago

“Best Lemon and Ginger tea ever”

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Posted 1 year ago

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Thank you Christine!

Posted 1 year ago

“Very happy with my purchase. Had the Casa and Chameleon, both delicious.”

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Posted 1 year ago

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Thank you for your lovely feedback Alex ⭐️

Posted 1 year ago

“Lovely teas , well packaged Would be a 5 for quality and taste but I didn't get the right amount to start with but it was sorted by Alice”

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Posted 1 year ago

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So sorry about the mix up but glad you liked the teas.

Posted 1 year ago

“Simply the best nicest coffee”

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Posted 1 year ago

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Thank you Bev x

Posted 1 year ago

“Amazing product, best service. Highly recommend”

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Posted 1 year ago

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Thank you x

Posted 1 year ago

“When I phoned in to say there had been a mistake in my order I was given an apology, allowed to keep the incorrect variety and received by mail , next day my preferred brand In my opinion first class service”

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Posted 1 year ago

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Thank you John for your great feedback ❤️

Posted 1 year ago

“Ordered & arrived next day, customer service and the coffee excellent as always!”

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Posted 1 year ago

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Thanks so much Simon x

Posted 1 year ago

“Great service, prompt delivery. And a very quick response to a query via email. Coffee excellent.....of course!”

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Posted 1 year ago

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Thank you so much for taking the time to review x

Posted 1 year ago

“Great coffee, great service, as always.”

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Posted 1 year ago

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Thank you so much Marta x

Posted 1 year ago

“Coffee is so nice and tasty. Delivery was very fast”

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Posted 1 year ago

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Thank you for your feedback Lauren x

Posted 1 year ago

“Rinaldo’s are the best for advice and products too. Got my new filter gasket and shower screen for my technika profi. Just got to remember to use them more often!! Thanks you guys and keep up the amazing work for then north west”

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Posted 1 year ago

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Ahh thank you so much for your lovely review. People like you are the reason we keep doing what we do. Thank you for being a great customer! x

Posted 1 year ago

“Great service and great tasting coffee.”

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Posted 1 year ago

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Thank you so much Diana ❤️

Posted 1 year ago

Rinaldo's is rated 5.0 based on 848 reviews