Rinaldo's Reviews

Name: Rinaldo's
Address: Unit 12, Lakeland Food Park, Crook Road, Kendal, Cumbria
Rating: 4.96

5.0 Rating 825 Reviews

99 %

of reviewers recommend Rinaldo's

5.0

Based on 825 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Rinaldo's 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

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“I've had an excellent experience of ordering with Rinaldo's, I honestly do recommend them, a very good company.”

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Posted 1 year ago

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Thank you so much for your great review Terry. Thank you for shopping with us ❤️

Posted 1 year ago

“excellent coffee and fantastic staff 👌, keep on trying different one's everytime I'm down in kendal.”

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Posted 1 day ago

“Just love this company so much. They have the passion, knowledge and skills to produce and sell great coffee. From single origin to their own house and seasonal blends. They always provide amazing service and time to chat with the customer. I have a real love for coffee and love to know the process it has been through, love the notes you get from extraction, the aromas and most of all a great drink. Rinaldo's is doing it right. Lovely shop and great mail order. Honestly give it a try, you will not regret it....”

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Posted 1 week ago

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Wow thank you so much Jonathon - what a lovely review to read. People like you make it all worthwhile! Thank you so much for being our customer and for taking the time to review us. Means a lot! ❤️

Posted 4 days ago

“Lovely teas, easy to order online, delivered in less than 2 days.”

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Posted 2 weeks ago

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Thank you for your lovely review x

Posted 1 week ago

“Great service and great Earl Grey tea - this is my 'default choice' for breakfast. Ordered Sunday online and despatched Monday, arrived next day.”

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Posted 2 weeks ago

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Thank you for your lovely review x

Posted 1 week ago

“High class coffee delivered fast and tastes great.”

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Posted 3 weeks ago

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Thanks so much Stephen x

Posted 1 week ago

“Thank you for your lovely loose leaf tea- Earl grey is my go to beverage. The 250g size lasts quite a long time so I don’t subscribe, but i love the way you recognise my small contribution to your company!”

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Posted 4 weeks ago

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Ahhh thank you so much Emily. We appreciate your purchases so much. Thank you for buying from us x

Posted 1 week ago

“Great product and service.”

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Posted 1 month ago

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Thank you for your review Andrew ❤️

Posted 1 week ago

“Fantastic teas and coffees, lovely people. Whenever I can I call in at the shop and always get a friendly welcome. If I can't get over there I order online - these orders always arrive very quickly.”

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Posted 1 month ago

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Thank you so much Sarah x

Posted 1 month ago

“Great bit of kit for my ECM machine”

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Posted 1 month ago

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Fantastic to hear

Posted 1 month ago

“Great coffee roaster, always welcoming in their shop. Unfortunately I live a little to far for regular visits. However, they also provide a great coffee delivery service. Choose which coffee and how often you want to receive it...and if you can't decide let them choose for you! Very happy customer.”

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Posted 2 months ago

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Ahhh, what a lovely review Samuel. Thanks so much. Hopefully see you soon ❤️

Posted 1 month ago

“Great coffee and fabulous service with a personal touch. Thank you!”

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Posted 2 months ago

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Thanks so much for your lovely review Steve ❤️

Posted 1 month ago

“Nice coffee light in flavour not to dark a roast”

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Posted 2 months ago

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Thanks for your review Charles

Posted 1 month ago

“First had some of Rinaldos Earl Grey in the Lake District. My wife said it was the best she'd tasted. Recently ordered a large bag of the Earl grey and some oolong for me. Delivered quickly well packaged. Gorgeous tea highly recommend it. Looking forward to trying some of their other teas and coffees too.”

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Posted 2 months ago

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Thank you so much for taking the time to review and for such kind words. We look forward to more orders and hope we keep living up to these high standards x

Posted 2 months ago

“There's none better than the team at Ronaldo's for knowledgeable, friendly, efficient and speedy service. There's always a warm welcome when gong into the shop and orders placed online are received in the post within twenty four hours. A great selection of both coffee and tea available with ethical credentials. Why would you go anywhere else?”

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Posted 2 months ago

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What a lovely review. Thank you so much. We're only as good as our lovely customers, thank you for buying from us ❤️

Posted 2 months ago

“Rinaldo's roast soem very fine coffe which arrives with care and great taste!”

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Posted 2 months ago

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Thank you so much for your review ❤️

Posted 2 months ago

“Very quick dispatch and delivery of a wonderful Kinu grinder and some great fresh coffee beans. I couldn't be happier.”

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Posted 2 months ago

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And what a fantastic grinder you have chosen! The Kinu is amazing. So glad you are enjoying our beans too. Thank you so much for taking the time to review ❤️

Posted 2 months ago

“ALways good coffee. Jayne, What is the difference between grinding the beans for a filter or a dripper?”

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Posted 2 months ago

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Hi Nick, we use the same grind here in the roastery when we grind for you ❤️

Posted 2 months ago

“Delicous coffee delivered promptly, have visited the roastery/outlet previously and the service was friendly and very helpful.”

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Posted 2 months ago

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Thanks so much Ian. Be sure to come and visit us again soon x

Posted 2 months ago

“Rinaldo's is superb. Parking is easy, the shop is loaded with great coffee gear. It was so nice to see all the Kinto products. Very nice fresh served coffee, superb Barista Emily :-). There's a nice selection of coffee beans from different countries. Just a great coffee place!”

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Posted 3 months ago

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Thank you so much for your lovely review and great to see us alongside another lovely coffee roastery Duffins. What a great photo. Hopefully see you soon Matt ❤️

Posted 2 months ago

“The best coffee & service in Kendal 🌟”

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Posted 3 months ago

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Ahh thanks so much Chloe. We couldn't possibly argue with that....😝 xx

Posted 2 months ago

Rinaldo's is rated 5.0 based on 825 reviews