Rinaldo's Reviews

Name: Rinaldo's
Address: Unit 12, Lakeland Food Park, Crook Road, Kendal, Cumbria
Rating: 4.96

5.0 Rating 841 Reviews

99 %

of reviewers recommend Rinaldo's

5.0

Based on 841 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Rinaldo's 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

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“I've had an excellent experience of ordering with Rinaldo's, I honestly do recommend them, a very good company.”

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Posted 1 year ago

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Thank you so much for your great review Terry. Thank you for shopping with us ❤️

Posted 1 year ago

“Delicious Rooibos and very quick delivery. Thank you.”

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Posted 1 day ago

“Excellent customer service. When an item in my order was not available I received a phone call to discuss an alternative. Really impressed with such personal attention”

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Posted 3 days ago

“Exceptionally good service and speedy delivery. Very happy with the coffee”

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Posted 3 days ago

“Great advice and service as always! Thank you!”

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Posted 3 weeks ago

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Thank you so much for your review x

Posted 6 days ago

“I ordered a portafilter, which came by return of post. Beautiful quality, couldn’t be more delighted. I thoroughly recommend this great company.”

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Posted 1 month ago

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Thank you so much Anthony ❤️

Posted 1 month ago

“A jewel of a small company, passionate about all things tea and coffee. Their Keemun and golden yunnan teas are incomparable compared with the many other teas I've drunk over the years. Highest quality teas which are a delight to drink no matter how long they've been brewing in the pot; they don't "stew".”

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Posted 1 month ago

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Thanks so much for your glowing review Sue. We are so happy to keep selling you our teas and coffees ❤️

Posted 1 month ago

“Quick and efficient service”

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Posted 1 month ago

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Thank you Andrew ❤️

Posted 1 month ago

“Such a friendly kind team plus great coffee!”

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Posted 2 months ago

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Thank you so much ❤️

Posted 1 month ago

“Very nice half caff coffee bought at Tebay Services. Ordered some more online and it arrived next day by post! Can't better that. I'm going to have to get the grinder out because I got over excited ordering and forgot to alter the default "whole bean" choice button, but that's on me. It was the first time I'd seen half caff which interested me as I need to restrict my caffeine intake as it doesn't interact well with some medication.”

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Posted 2 months ago

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Oh this is so lovely to hear and we're so happy to hear you found us through Tebay. If you ever need any help on the grind sizes you can always call us up and we can help find the perfect grind size for you. Our half caff is a blend of our 2 star award winning decaf and our house colombia which is also superb. A few of us at work are caffeine sensitive after a certain time in the day so this suits us too! If you're ever in the area, pop in for a look around the roastery. Thank you for your lovely feedback x

Posted 1 month ago

“Coffee delivered quickly and was roasted the previous week.”

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Posted 2 months ago

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Thank you for your lovely feedback Nick

Posted 2 months ago

“good service”

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Posted 2 months ago

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Thanks Paul

Posted 2 months ago

“Decaf doesn’t always taste good”

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Posted 2 months ago

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Oh no Charles. That's dissappointing. What is it you didn't like about the latest batch? We roast it consistently and we have the same decaf. Are you drinking it the same way each time?

Posted 2 months ago

“Efficient, speedy service and brilliant coffee. Always a pleasure”

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Posted 3 months ago

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Thanks so much Kevin ❤️

Posted 3 months ago

“Excellent coffee and first class service”

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Posted 3 months ago

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Thanks so much for taking the time to feed back John x

Posted 3 months ago

“Lovely products, sensible packaging, very prompt delivery.”

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Posted 3 months ago

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Thank you for your review Helen, we really appreciate your feedback x

Posted 3 months ago

“Excellent service. Always recommended”

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Posted 3 months ago

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Thank you so much Adam x

Posted 3 months ago

“excellent coffee and fantastic staff 👌, keep on trying different one's everytime I'm down in kendal.”

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Posted 3 months ago

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Thank you so much for your feedback Steven ❤️

Posted 3 months ago

“Just love this company so much. They have the passion, knowledge and skills to produce and sell great coffee. From single origin to their own house and seasonal blends. They always provide amazing service and time to chat with the customer. I have a real love for coffee and love to know the process it has been through, love the notes you get from extraction, the aromas and most of all a great drink. Rinaldo's is doing it right. Lovely shop and great mail order. Honestly give it a try, you will not regret it....”

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Posted 4 months ago

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Wow thank you so much Jonathon - what a lovely review to read. People like you make it all worthwhile! Thank you so much for being our customer and for taking the time to review us. Means a lot! ❤️

Posted 3 months ago

“Lovely teas, easy to order online, delivered in less than 2 days.”

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Posted 4 months ago

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Thank you for your lovely review x

Posted 4 months ago

“Great service and great Earl Grey tea - this is my 'default choice' for breakfast. Ordered Sunday online and despatched Monday, arrived next day.”

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Posted 4 months ago

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Thank you for your lovely review x

Posted 4 months ago

Rinaldo's is rated 5.0 based on 841 reviews