Rinaldo's Reviews

Name: Rinaldo's
Address: Unit 12, Lakeland Food Park, Crook Road, Kendal, Cumbria
Rating: 4.96

5.0 Rating 848 Reviews

99 %

of reviewers recommend Rinaldo's

5.0

Based on 848 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Rinaldo's 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was recommended excellent tea and service”

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Posted 1 week ago

“Great coffee from a great team”

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Posted 1 week ago

“Lovely and knowledgeable staff in store, and great coffee delivered to your home - recommended”

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Posted 1 week ago

“Good quality tea,loved the resealable packaging will use Ronaldo’s again”

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Posted 2 weeks ago

“Another excellent blend from Rin's”

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Posted 2 weeks ago

“Good service, item arrived quickly via Royal Mail, nice personal note included. Thank you”

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Posted 3 weeks ago

“Tastes even better than the reviews said it would (Rooibos tea). Outstanding customer service to go with it, thanks for your help with our order Jayne.”

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Posted 4 weeks ago

“Delicious Rooibos and very quick delivery. Thank you.”

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Posted 1 month ago

“Excellent customer service. When an item in my order was not available I received a phone call to discuss an alternative. Really impressed with such personal attention”

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Posted 1 month ago

“Exceptionally good service and speedy delivery. Very happy with the coffee”

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Posted 1 month ago

“Great advice and service as always! Thank you!”

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Posted 1 month ago

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Thank you so much for your review x

Posted 1 month ago

“I ordered a portafilter, which came by return of post. Beautiful quality, couldn’t be more delighted. I thoroughly recommend this great company.”

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Posted 2 months ago

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Thank you so much Anthony ❤️

Posted 2 months ago

“A jewel of a small company, passionate about all things tea and coffee. Their Keemun and golden yunnan teas are incomparable compared with the many other teas I've drunk over the years. Highest quality teas which are a delight to drink no matter how long they've been brewing in the pot; they don't "stew".”

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Posted 2 months ago

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Thanks so much for your glowing review Sue. We are so happy to keep selling you our teas and coffees ❤️

Posted 2 months ago

“Quick and efficient service”

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Posted 2 months ago

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Thank you Andrew ❤️

Posted 2 months ago

“Such a friendly kind team plus great coffee!”

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Posted 3 months ago

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Thank you so much ❤️

Posted 2 months ago

“Very nice half caff coffee bought at Tebay Services. Ordered some more online and it arrived next day by post! Can't better that. I'm going to have to get the grinder out because I got over excited ordering and forgot to alter the default "whole bean" choice button, but that's on me. It was the first time I'd seen half caff which interested me as I need to restrict my caffeine intake as it doesn't interact well with some medication.”

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Posted 3 months ago

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Oh this is so lovely to hear and we're so happy to hear you found us through Tebay. If you ever need any help on the grind sizes you can always call us up and we can help find the perfect grind size for you. Our half caff is a blend of our 2 star award winning decaf and our house colombia which is also superb. A few of us at work are caffeine sensitive after a certain time in the day so this suits us too! If you're ever in the area, pop in for a look around the roastery. Thank you for your lovely feedback x

Posted 2 months ago

“Coffee delivered quickly and was roasted the previous week.”

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Posted 3 months ago

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Thank you for your lovely feedback Nick

Posted 3 months ago

“good service”

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Posted 3 months ago

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Thanks Paul

Posted 3 months ago

“Efficient, speedy service and brilliant coffee. Always a pleasure”

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Posted 4 months ago

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Thanks so much Kevin ❤️

Posted 3 months ago

“Excellent coffee and first class service”

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Posted 4 months ago

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Thanks so much for taking the time to feed back John x

Posted 4 months ago

Rinaldo's is rated 5.0 based on 848 reviews