Rinaldo's Reviews

Name: Rinaldo's
Address: Unit 12, Lakeland Food Park, Crook Road, Kendal, Cumbria
Rating: 4.96

5.0 Rating 836 Reviews

99 %

of reviewers recommend Rinaldo's

5.0

Based on 836 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Rinaldo's 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've had an excellent experience of ordering with Rinaldo's, I honestly do recommend them, a very good company.”

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Posted 1 year ago

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Thank you so much for your great review Terry. Thank you for shopping with us ❤️

Posted 1 year ago

“A jewel of a small company, passionate about all things tea and coffee. Their Keemun and golden yunnan teas are incomparable compared with the many other teas I've drunk over the years. Highest quality teas which are a delight to drink no matter how long they've been brewing in the pot; they don't "stew".”

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Posted 4 days ago

“Quick and efficient service”

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Posted 1 week ago

“Such a friendly kind team plus great coffee!”

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Posted 2 weeks ago

“Very nice half caff coffee bought at Tebay Services. Ordered some more online and it arrived next day by post! Can't better that. I'm going to have to get the grinder out because I got over excited ordering and forgot to alter the default "whole bean" choice button, but that's on me. It was the first time I'd seen half caff which interested me as I need to restrict my caffeine intake as it doesn't interact well with some medication.”

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Posted 4 weeks ago

“Coffee delivered quickly and was roasted the previous week.”

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Posted 1 month ago

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Thank you for your lovely feedback Nick

Posted 1 month ago

“good service”

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Posted 1 month ago

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Thanks Paul

Posted 1 month ago

“Decaf doesn’t always taste good”

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Posted 1 month ago

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Oh no Charles. That's dissappointing. What is it you didn't like about the latest batch? We roast it consistently and we have the same decaf. Are you drinking it the same way each time?

Posted 1 month ago

“Efficient, speedy service and brilliant coffee. Always a pleasure”

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Posted 1 month ago

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Thanks so much Kevin ❤️

Posted 1 month ago

“Excellent coffee and first class service”

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Posted 2 months ago

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Thanks so much for taking the time to feed back John x

Posted 2 months ago

“Lovely products, sensible packaging, very prompt delivery.”

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Posted 2 months ago

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Thank you for your review Helen, we really appreciate your feedback x

Posted 2 months ago

“Excellent service. Always recommended”

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Posted 2 months ago

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Thank you so much Adam x

Posted 2 months ago

“excellent coffee and fantastic staff 👌, keep on trying different one's everytime I'm down in kendal.”

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Posted 2 months ago

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Thank you so much for your feedback Steven ❤️

Posted 2 months ago

“Just love this company so much. They have the passion, knowledge and skills to produce and sell great coffee. From single origin to their own house and seasonal blends. They always provide amazing service and time to chat with the customer. I have a real love for coffee and love to know the process it has been through, love the notes you get from extraction, the aromas and most of all a great drink. Rinaldo's is doing it right. Lovely shop and great mail order. Honestly give it a try, you will not regret it....”

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Posted 2 months ago

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Wow thank you so much Jonathon - what a lovely review to read. People like you make it all worthwhile! Thank you so much for being our customer and for taking the time to review us. Means a lot! ❤️

Posted 2 months ago

“Lovely teas, easy to order online, delivered in less than 2 days.”

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Posted 2 months ago

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Thank you for your lovely review x

Posted 2 months ago

“Great service and great Earl Grey tea - this is my 'default choice' for breakfast. Ordered Sunday online and despatched Monday, arrived next day.”

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Posted 2 months ago

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Thank you for your lovely review x

Posted 2 months ago

“High class coffee delivered fast and tastes great.”

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Posted 3 months ago

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Thanks so much Stephen x

Posted 2 months ago

“Thank you for your lovely loose leaf tea- Earl grey is my go to beverage. The 250g size lasts quite a long time so I don’t subscribe, but i love the way you recognise my small contribution to your company!”

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Posted 3 months ago

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Ahhh thank you so much Emily. We appreciate your purchases so much. Thank you for buying from us x

Posted 2 months ago

“Great product and service.”

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Posted 3 months ago

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Thank you for your review Andrew ❤️

Posted 2 months ago

“Fantastic teas and coffees, lovely people. Whenever I can I call in at the shop and always get a friendly welcome. If I can't get over there I order online - these orders always arrive very quickly.”

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Posted 3 months ago

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Thank you so much Sarah x

Posted 3 months ago

“Great bit of kit for my ECM machine”

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Posted 4 months ago

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Fantastic to hear

Posted 3 months ago

Rinaldo's is rated 5.0 based on 836 reviews