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Rinaldo's Reviews

5.0 Rating 833 Reviews
99 %
of reviewers recommend Rinaldo's
5.0
Based on 833 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Rinaldo\'s Reviews
Rinaldo's 5 star review on 24th January 2025
Matt Garcia
Rinaldo's 5 star review on 13th November 2024
Steven Pearson
Rinaldo's 5 star review on 19th July 2024
John Colombi
Rinaldo's 5 star review on 6th July 2024
Adrian Smith
Rinaldo's 5 star review on 19th December 2023
John Buchan
Rinaldo's 5 star review on 19th May 2023
Jeremy Carter
Rinaldo's 5 star review on 10th April 2023
John Brennan
21
Anonymous
Anonymous  // 01/01/2019
Disappointed with the age of beans that I received, and even more so with the response to my complaint.
Helpful Report
Posted 1 year ago
Hi Tom Sorry you were dissatisfied. As we explained in our email, all of our beans are sent out within two weeks of roasting I believe the batch we sent was less than two weeks old. The coffee would still be fine to drink and not stale after a few weeks as it would be unopened. We have customers who like it really fresh and those that want to drink it after a few weeks. Sadly we can’t always know when people will drink their coffee and this has unfortunately left you disappointed which we sincerely regret. Unfortunately we aren’t always able to predict demand and supply hence why we have a rule of two weeks which is much less than a lot of other roasters (which is no criticism it’s merely our own personal policy). Sorry we weren’t able to meet your standards on this occasion.
Posted 1 year ago
Nowhere did it say Organoc on the product!!! Gave it away as refund is too much hassle
Helpful Report
Posted 3 years ago
Rinaldo's is rated 5.0 based on 833 reviews