Login
Start Free Trial Are you a business? Click Here

Rinaldo's Reviews

5.0 Rating 848 Reviews
99 %
of reviewers recommend Rinaldo's
5.0
Based on 848 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Rinaldo\'s Reviews
Rinaldo's 5 star review on 24th January 2025
Matt Garcia
Rinaldo's 5 star review on 13th November 2024
Steven Pearson
Rinaldo's 5 star review on 19th July 2024
John Colombi
Rinaldo's 5 star review on 6th July 2024
Adrian Smith
Rinaldo's 5 star review on 19th December 2023
John Buchan
Rinaldo's 5 star review on 19th May 2023
Jeremy Carter
Rinaldo's 5 star review on 10th April 2023
John Brennan
21
Anonymous
Anonymous  // 01/01/2019
Finally pulled the trigger on my purchase of the ECM Technika Profi V after months..or was it years..of deliberation. My near 20 year old Gaggia Classic had been a great machine but the Technika is obviously next level. Beautiful build and finishing and I ended up with the Olive Wood accent version which is simply stunning. Like others, I was torn between going for the dual boiler Synchronika or the HX Technika. As I’m not churning out coffee after coffee the HX is more than adequate for my needs and although the added direct control of the brew temperature is absent, there is still way more control via the steam boiler than I am ever likely to need. Setting at 124c provides plenty of steam and a consistent stable temp for the espresso roast I use most regularly. Once I’d changed the burrs on my old workhorse grinder and dialled in the grind it was espresso heaven! There were one or two queries following delivery of the machine (which was fast) but I found Paul and Jayne were able to sort those teething problems out super quick….hugely reassuring to have such excellent customer service with such a substantial inverstment.
Helpful Report
Posted 2 years ago
What a lovely review David. We were and are so happy to help wonderful customers like yourself. You're very knowledgeable and could probably teach a few tricks yourself! Wishing you many happy coffee days x
Posted 2 years ago
Great coffee and nice people. Do you need to say anything more?
Helpful Report
Posted 2 years ago
Thanks so much Richard x
Posted 2 years ago
Very distinctive taste to this current Ethiopian offering from Rinaldos. I hope this is still around when I return, if not then I’d be happy to try something else. Something special is going on at Rinaldos!!
Helpful Report
Posted 2 years ago
Ahhh, we're always brewing up a storm! Glad to hear you like the Ethiopian, it really is a great on. We're down to our last few kilo's but we have the return of our much in demand Burundi next week and we've got a fabulous Rwanda on at the moment. Hopefully they will hit the spot too! Happy travels x
Posted 2 years ago
Fabulous coffee, lovely people.
Helpful Report
Posted 2 years ago
Ahh thanks so much Alan x
Posted 2 years ago
Great flavours, efficient ordering system and lovely team. I should know as I met Rinaldo himself and one of his delightful assistants 2 years ago when passing through the lake district.
Helpful Report
Posted 2 years ago
Indeed, the great Don Juan, AKA Rinaldo passed the reigns on to us and we are just loving it and loving our fabulous customers like yourself. Please pop in again when you're nearby x
Posted 2 years ago
Delicious coffee, efficient service. What more could one want?
Helpful Report
Posted 2 years ago
Ah thanks so much Helen. We aim to please. More coffee coming your way x
Posted 2 years ago
One item was out of stock and Rinaldo's kindly sent out the balance of my order to avoid me incurring a delay. The missing item was dispatched a few days later at no cost to me. Excellent and thoughtful service.
Helpful Report
Posted 2 years ago
Thank you for your lovely feedback. We are delighted you're happy with our service x
Posted 2 years ago
Great price, and well packaged, fast delivery
Helpful Report
Posted 2 years ago
Thanks Dan x
Posted 2 years ago
Delicious coffee and excellent information available about it. Decent delivery options and sizes available.
Helpful Report
Posted 2 years ago
Thanks for your lovely feedback Alex x
Posted 2 years ago
Very friendly and helpful assistance with all things coffee.
Helpful Report
Posted 2 years ago
❤️
Posted 2 years ago
Found this place by chance, amazing coffee!
Helpful Report
Posted 2 years ago
Great tasting tea, high-quality packaging, superb delivery
Helpful Report
Posted 2 years ago
First Class Service and Product
Helpful Report
Posted 2 years ago
Excellent and speedy service. Highly recommended.
Helpful Report
Posted 2 years ago
Thank you Andrew x
Posted 2 years ago
Quick delivery and superb coffee
Helpful Report
Posted 2 years ago
Thank you for your lovely feedback Sally x
Posted 2 years ago
Thank you Sally x
Posted 2 years ago
Excellent service as always, great coffee and teas! Highly recommend. Thank you.
Helpful Report
Posted 2 years ago
Thanks for your lovely feedback Julie x
Posted 2 years ago
Bought this coffee for a acquaintance who only likes real coffee. I know he loves yours has he keeps telling me.
Helpful Report
Posted 2 years ago
Ahhh your acquaintance has fabulous taste ;-) Thanks so much for the lovely feedback
Posted 2 years ago
Fabulous tea and delivery from order was fast.
Helpful Report
Posted 2 years ago
Thank you so much for your lovely feedback Christine x
Posted 2 years ago
Always excellent!
Helpful Report
Posted 2 years ago
Thank you
Posted 2 years ago
Efficient and quick service. Great tea and coffee.
Helpful Report
Posted 2 years ago
Thanks so much for your lovely feedback Linda ❤️
Posted 2 years ago
Rinaldo's is rated 5.0 based on 848 reviews