“This is the first time that I have ordered online from Ringtons. I am delighted with all my purchases and their price. However the exception to this is the chocolate brazils which this year have reduced in box size to 200g and I thought for this size were quite expensive.”
Thank you for your thoughtful review, Anne! We're so glad to hear that you're delighted with your purchases. We appreciate your feedback regarding the Chocolate Brazils. Over the last couple of years, the cost of cocoa has risen significantly, and like many others, we’ve really felt the impact.
Warm wishes,
Team Ringtons
Thank you for your fantastic review, Michael! We're absolutely delighted that you love our products and would recommend us. Your support means the world to us!
Warm wishes,
Team Ringtons
“Have been Ringtons customers within our family for over 50 years and was extremely disappointed with the packaging and dates on the parcel recently ordered. The biscuits in general had short dates, one less than month and some hoping to give as xmas gifts just into january. Although it was stated on the website the tea tin didnt come with any tea, whos sells a tea tin with no teabags! One of the biscuit items were squashed and damaged as put at the bottom of parcel with all else ontop. Having already spent just over £50.00 will have to order another parcel and pay P&P as still need teabags for my tea tin as was xmas gift. Not the usual service expected from such a well established company.”
Hello Julie,
Thank you for taking the time to get in touch. We're very sorry you were disappointed with your order. On checking the best before dates, all appear to be after March 2026, apart from the Milk Chocolate Brazils which are end of January 2026 and the Milk Chocolate Mallows, that state on the website that they have a shelf life of 2-4 weeks. With that being said, if you are unhappy with any of your items please call our Customer Care Team on 0800 052 2440 and they will resolve any issues for you. ☺️
Kind regards,
Team Ringtons
Thank you for your wonderful review, Julie! We’re so pleased to hear that you find our biscuits make a great gift. Your lovely feedback truly brightens our day!
Warm wishes,
Team Ringtons
Thank you for your fantastic review, Tracey! We’re thrilled to hear that you experienced excellent service and quick delivery. Your satisfaction is our priority, and we appreciate your kind words!
Warm regards,
Team Ringtons
Thank you for your excellent review, James! We’re so glad to hear that you enjoyed our tea and received great service. Your recommendation means a lot to us! 👍
Warm regards,
Team Ringtons
Thank you for your wonderful review, Elizabeth! We’re delighted to hear that our teabags have become your new go-to cuppa. It’s always a joy to know that our products are bringing comfort and positivity to your daily routine!
Warm regards,
Team Ringtons
“Great service and delivery of goods. Everything I purchased was lovely and arrived in perfect order. Have placed further orders since as really lovely products. A little on the expensive side but you only get what you pay for. 🥰”
Thank you for your lovely review, Barbara! We're thrilled to hear that you enjoyed your purchases and that everything arrived in perfect order. It's always rewarding to know our products are appreciated. Your continued support means the world to us!
Warm regards,
Team Ringtons
Thank you for your fantastic review, Carole! We’re thrilled to hear that you believe our tea and biscuits are second to none. It’s wonderful to know how much you enjoy them. While we wish we could have a rep in your area too, we're glad we still get to bring a little bit of Ringtons to you!
Warm regards,
Team Ringtons
Thank you for your glowing review, Elizabeth! We’re so pleased to hear that you found our Christmas hampers well packaged and festive. It’s wonderful that you’re excited to share them as gifts. Your enthusiasm truly makes us smile!
Warm regards,
Team Ringtons
Thank you for your lovely review, Nina! We’re so glad to hear that your friend introduced you to Ringtons and that you’re enjoying our products. We always strive to bring quality and joy to our customers, and it’s wonderful to know you’re experiencing that!
Warm regards,
Team Ringtons
“Great quality goods plenty of choice and lots of gift ideas, miss having service at my door with a friendly chat since moving had to have online delivery”
Thank you for your wonderful review, Deborah! We’re thrilled to hear that you love the quality and selection of our goods. We certainly miss the friendly chats too! Though you’ve had to switch to online delivery, we’re glad we can still bring a bit of Ringtons to your door. Your kind words mean so much to us!
Warm regards,
Team Ringtons
Thank you for your fantastic review, Wendy! We're thrilled to hear that you were delighted with our products and found the ordering process easy. It's great to know that you appreciated the confirmation updates throughout. Your support truly means the world to us!
Warm regards,
Team Ringtons
“Excellent product, easy to order, fast delivery and good packaging! my brother was delighted by his birthday gift and is looking forward to receiving the same for Christmas!”
Thank you for your amazing review, Alison! We're so pleased to hear your brother was delighted with his birthday gift and that you had a great experience ordering from us. It's wonderful to know he's already looking forward to Christmas! Your support truly means a lot to us.
Warm regards,
Team Ringtons
Thank you for your fantastic review, Mary! We're delighted to hear that you had a good experience with our service and delivery. Your appreciation means a lot to us, and we're here to help anytime!
Warm regards,
Team Ringtons
“We ordered on line because the person who normally delivers to our door has stopped coming and it is frustrating that we are unable to get in touch with him. He left a card one week and said phone him for our order but he didn’t leave a phone number ! So annoying. The previous person delivered to us for years and was brilliant.’”
Hello,
Thank you for sharing your experience with us. I’m really sorry to hear about the difficulty you've had with your Doorstep Delivery. We understand how frustrating this can be. If you ever have any issues please contact our Customer Care Team on 0800 052 2440, so we can get the situation rectified. We’re always here to help!
I have sent you a private message to discuss this further. ☺️
Warm regards,
Team Ringtons
Thank you for your wonderful review, Jane! We're so glad to hear that you found our Christmas cake mix easy to make. We can't wait for you to taste it either! Your enthusiasm makes us smile, and we appreciate your support.
Warm wishes,
Team Ringtons
Thank you for your stellar review, June! We’re thrilled to hear that you love our products and experienced quick delivery. Your satisfaction is our goal, and we appreciate your kind words!
Warm regards,
Team Ringtons
“I have bought a biscuit hamper for my brother for Christmas, so I haven't sampled the bisuits but I know he loves them! I am so pleased with the beautiful packaging and delivery service, I am going to buy myself one! Looks great and fantastic value.”
Thank you for your lovely review, Samantha! We’re thrilled that you’re pleased with the beautiful packaging and delivery service. It’s wonderful to hear you’re considering treating yourself as well! We appreciate your support and can’t wait for your brother to enjoy the biscuits.
Warm wishes,
Team Ringtons
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