“I have no problems with Ringtons, unfortunately Parcel Force failed to deliver my parcel twice so I cancelled my order and got a refund. Because of Parcel Forces failure to deliver my parcel then I am afraid I won't order anything else from Ringtons which is a shame because I love your goods.”
Thank you for taking the time to let us know, and we’re very sorry to hear about your experience.
We completely understand your frustration, and we’d like to sincerely apologise for the inconvenience caused by Parcel Force failing to deliver your parcel. It’s especially disappointing when something is so clearly out of our control, and we’re very sorry that it ultimately led to you cancelling your order. While we’re glad you received a refund promptly, we fully appreciate that it doesn’t make up for the let-down.
It’s particularly sad to hear that this experience has affected your confidence in ordering from us, especially as you clearly enjoy our products. Please know that your kind words about Ringtons and our goods mean a great deal to us, and we truly regret that the delivery issues overshadowed that.
Thank you again for sharing your honest feedback. We do hope that circumstances may change in the future and that we might have the chance to welcome you back again. Until then, please accept our sincere thanks and best wishes.
Thank you for your wonderful review, Margaret. We’re so glad you found ordering easy and enjoyed the refreshing taste in every cup.
We appreciate your support and look forward to welcoming you back soon.
Kind regards,
Team Ringtons
Thank you for your wonderful review, Elaine. We’re delighted you were pleased with the fast delivery and the selection of teas and biscuits, and it’s lovely to hear you’ve already gifted Monty boxes to relatives. We appreciate your support and look forward to seeing you again soon.
Kind regards,
Team Ringtons
Thank you for your wonderful review, Carol. We’re glad you’re pleased with the decaf Earl Grey tea bags. We appreciate your support and look forward to your next order.
Kind regards,
Team Ringtons
Thank you for your wonderful review. We’re glad you enjoyed the coffee and biscuits and that the delivery was quick. We look forward to your next order.
Kind regards,
Team Ringtons
“Earl Grey tea is good. Ginger snap biscuits I am addicted to. They are so yummy.
Sugar free biscuits are great for my son who is diabetic.
Will definitely order again.”
Thank you for your wonderful review, Christina. We’re glad you enjoyed the Earl Grey and that the ginger snap biscuits have become a treat. It’s great to hear the sugar-free biscuits are helpful for your son too. We look forward to your next order.
Kind regards,
Team Ringtons
“As always, everything I have ordered from Ringtons is excellent quality. The despatch team is obviously very efficient and goods are normally received within 48hours.”
Thank you for your wonderful review, Lin. We’re delighted to hear that you’re consistently happy with the quality and our despatch team’s efficiency. We look forward to seeing you again soon.
Kind regards,
Team Ringtons
Thank you for your wonderful review, David. We’re delighted to hear the service was excellent and that your tea arrived the next day. We look forward to seeing you again soon.
Kind regards,
Team Ringtons
Thank you for your wonderful review, Philip. We’re glad delivery was prompt and the packaging satisfactory. We look forward to seeing you again soon.
Kind regards,
Team Ringtons
Thank you for your wonderful review! We’re delighted you found ordering easy, with plenty of choice, and that your delivery arrived within two days. We look forward to seeing you again soon.
Kind regards,
Team Ringtons
“I LOVE having a Ringtons delivery every fortnight, I really look forward to him coming. It took me a while but I have now found a Ringtons Tea that I like to replace the Yorkshire Tea I've enjoyed for years. I have found Ringtons Traditional and enjoy it.
I am looking forward to trying the Tea loaf once Passover/Unleavened bread week has finished.”
Thank you for your wonderful review, Christine. We’re thrilled you enjoy your fortnightly Ringtons delivery and have found a tea you love in our Traditional tea :)
Kind regards,
Team Ringtons
“Excellent service, very quick delivery. Good choice of products. I ordered the Monty which had a biscuit to suit all tastes Inc a gluten free plus a range of teas inc decaffeinated. Ginger biscuits are a favourite. Would make an excellent gift.”
Thank you for your wonderful review, Rhonda. We’re delighted you enjoyed the Monty selection, quick delivery, and the range including gluten-free and decaf options, and that the ginger biscuits are a favourite. We appreciate your kind words and look forward to seeing you again.
Kind regards,
Team Ringtons
Thank you for your wonderful review, val. We’re glad the cakes arrived quickly and were well packaged, and we hope you enjoyed them for Easter. We appreciate your support and look forward to seeing you again.
Kind regards,
Team Ringtons
Thank you for your wonderful review, Sharon. We’re thrilled you’ve noticed the difference and found Ringtons premium, and that you enjoyed your experience with us.
We appreciate your support and look forward to seeing you again.
Kind regards,
Team Ringtons
Thank you for your wonderful review, Gillian. We’re thrilled you’re happy with the quick delivery and excellent products.
We appreciate your support and look forward to seeing you again.
Kind regards,
Team Ringtons
“Super quick delivery,great customer services,all of their products are delicious,we receive a hamper every Christmas from a family member,would not buy from anyone else,great company”
Thank you for your wonderful review, Carole. We’re thrilled you’re happy with the quick delivery, great service, and delicious products, and that our hampers are part of your Christmas tradition. We appreciate your loyalty and look forward to seeing you again.
Kind regards,
Team Ringtons
