“My parents were on a van run so I’ve lived Rington’s products for decades, but as I live elsewhere now I’m glad to be able to order online. We get great service with quick delivery and the hampers we buy as gifts are delivered with care in good shape. I always get a little treat for myself too, would be rude not to! 😊”
Hi Lorraine,
Thank you for such a lovely review! We're delighted to hear that Ringtons has been part of your family history for so many years. Having parents on a Ringtons round must have created some wonderful memories, and it's fantastic to know you can still enjoy your favourite products through our online shop.
We're so pleased that you've found our delivery service quick and reliable, and that the hampers you send as gifts always arrive in perfect condition. It's wonderful to hear they're so well received.
And we completely agree with your approach to treating yourself too! 😊 After all, it would be rude not to sneak a little something into the basket when placing an order.
Thank you for your continued support, Lorraine. We're honoured to remain a small part of your family's Ringtons tradition.
Best wishes from the Ringtons Team ☕💙
Hi Sean,
Thank you for your wonderful review! We're delighted to hear that you've had such a positive experience with both our products and our customer service.
We're especially pleased to see a shout-out for the Rhubarb Biscuits! They're certainly a bit different, and it's great to hear that you love their unique flavour. It's always fantastic when customers discover a favourite that's a little out of the ordinary.
Thank you for your kind words and support. We hope you continue to enjoy exploring all the other Ringtons treats on offer too!
Best wishes from the Ringtons Team ☕💙
“Bought coconut biscuits online as delivery driver doesn’t appear to beable to get them on his round. Well worth the money. Bought 4pks. 2 for family. Were delivered within 2 days. Just a shame quite a few in each pk were all broken into tiny pieces”
Hi Donna,
Thank you for your review. We're delighted to hear that you think our Toasted Coconut Biscuits are well worth the money and that you were happy with the speedy delivery.
It's lovely to know you bought extra packs to share with your family too! 😊
We're sorry to hear that some of the biscuits arrived broken, sadly Royal Mail are not always as careful with our parcels as we'd like them to be. While they may not have looked their best, we do appreciate your understanding and are pleased that this didn't stop you from enjoying them. We'll be sure to share your feedback with our team as we always want our products to arrive in the best possible condition.
Thank you for taking the time to let us know about your experience, Donna, and we hope you continue to enjoy your Toasted Coconut Biscuits.
Best wishes from the Ringtons Team ☕💙
“My wife and I are great fans of Ringtons and a recent move to the south of England has not put us off ordering our tea etc by post.
A true North-East treasure!”
Hi Kenneth,
Thank you for your wonderful review! We're delighted to hear that you and your wife are such great fans of Ringtons.
Moving away from the North East can be difficult when it comes to finding your favourite local treats, so we're thrilled that our online service means you can still enjoy your Ringtons tea and goodies wherever you are. It's great to know your orders are making their way down south without missing a beat!
We especially loved your description of Ringtons as a "true North-East treasure" – that's such a lovely compliment and one we're incredibly proud of.
Thank you for your continued support, Kenneth. We hope every cuppa brings a little taste of home.
Best wishes from the Ringtons Team ☕💙
“a friend sent me 6 packs of your yummy biscuits when I was having a rough time.
They really cheered me up , so thought I would just say thank you to you to. Friends forever 😋”
Hi June,
Thank you so much for your lovely review. We're delighted to hear that our biscuits brought a little comfort during a difficult time.
It's wonderful that your friend chose to send you some Ringtons treats to cheer you up, and even more special to know they helped lift your spirits. We firmly believe that a good biscuit and a thoughtful gesture can go a long way!
Thank you for taking the time to share your story with us. We're glad we could play a small part in bringing a smile to your face, and we're sure your friend will appreciate the "friends forever" mention too! 😊
Best wishes from the Ringtons Team ☕💙
Hi Ann,
Thank you for your lovely review! We're delighted to hear that you enjoyed receiving your parcel of Ringtons goodies.
It's wonderful to know that the tea and biscuits hit the mark, and we're especially pleased to hear a mention for our coffee bags too! Sometimes they can be the hidden gem of an order, so it's great to hear they're a favourite.
Thank you for taking the time to share your feedback. We hope you continue to enjoy plenty more quality brews and tasty treats from Ringtons.
Best wishes from the Ringtons Team ☕💙
Hi Anthony,
Thank you for your review!
We're delighted to hear that you've found our products to be of excellent quality. Simple feedback like this means a lot to us and lets us know we're delivering the standards our customers expect.
We really appreciate your support and hope you continue to enjoy your Ringtons favourites.
Best wishes from the Ringtons Team
“Sent my brother ringtons tea hamper for his birthday he loved it especially the gingernut biscuits. Brought back happy memories of our parents who only ever had ringtons tea.
Also excellent delivery service. Have decided to purchase ringtons from now on.”
Hi Beryl,
Thank you so much for your lovely review. We're delighted to hear that your brother enjoyed his birthday hamper, especially our Ginger Snaps!
It's wonderful that your gift brought back such happy memories of your parents and their love of Ringtons Tea. We often hear how our tea has been part of family traditions over the years, and it's always special to know we're helping to keep those memories alive.
We're also pleased to hear that the delivery service was excellent and that you've decided to continue purchasing Ringtons products. We really appreciate your support and look forward to being part of many more tea breaks for you and your family.
Best wishes from the Ringtons Team ☕💙
“First discovered in Newcastle Hilton, and fell in love with Ringtons. The Apple Pie biscuits are a stroke of genius. Gorgeous product. The chocolate cookies are amazing. All lovely products.”
Hi Matt,
Thank you for your fantastic review! We're delighted to hear that you first discovered Ringtons at the Hilton in Newcastle and have been hooked ever since.
The Apple Pie Biscuits certainly have a way of winning people over, so we're thrilled to hear you think they're a stroke of genius! Have you tried them warm with a little ice cream or custard? It's also great to know the Chocolate Cookies hit the spot too.
Thank you for your kind words about our products. Hearing that you've enjoyed everything you've tried really makes our day, and we hope there are plenty more favourites for you to discover.
Best wishes from the Ringtons Team ☕💙
Hi Matt,
Wow, what a brilliant review! We're absolutely delighted to hear you're enjoying your Ringtons Gold tea so much.
There's nothing better than hearing that a brew has made such an impression, and "what a special drink" is a compliment we'll happily put the kettle on for! 😊
Thank you for taking the time to share your thoughts. We hope you continue to enjoy many more perfect cuppas.
Best wishes from the Ringtons Team ☕💙
Hi Tracey,
Thank you for your lovely review! We're so pleased to hear you're enjoying our tea bags and that you found the service to be great too.
And we're especially happy to hear the Ginger Biscuits got a mention! 😊 They're a firm favourite with many of our customers and the perfect companion to a good cuppa.
Thank you for taking the time to share your feedback. We hope you continue to enjoy plenty more tea and biscuit breaks with Ringtons!
Best wishes from the Ringtons Team ☕💙
Hi Sandra,
Thank you for your review. We're delighted that the goodies in the gift looked so delicious and hope the lucky recipient enjoyed every bit of it!
Our hampers and gift boxes are designed to make gifting easy while sharing a taste of Ringtons, so it's lovely to hear it made a good first impression.
We hope you might get the chance to try some of our products for yourself in the future!
Best wishes from the Ringtons Team ☕💙
Hi Glenis,
Thank you for your lovely review. We're delighted to hear that you've found our products to be both high quality and great value for money.
It's also wonderful to know that ordering was easy and that your delivery arrived quickly and well packed. We work hard to make every part of the Ringtons experience as enjoyable as possible, so your feedback means a lot to us.
Thank you for your support, and we hope you continue to enjoy your favourite Ringtons treats and brews.
Best wishes from the Ringtons Team ☕💙
Hi Pamela,
Thank you for your lovely review! We're delighted to hear that you've been happy with our range of products and prices.
It's especially wonderful to know that the gifts you've purchased have been so well received. There's nothing better than hearing that our hampers and treats have helped bring a smile to the faces of family and friends.
Thank you for choosing Ringtons time and again. We really appreciate your continued support and look forward to helping with many more thoughtful gifts in the future.
Best wishes from the Ringtons Team ☕💙
Hi Diane,
Thank you for getting in touch, and we're very sorry to hear you're still waiting for your delivery.
We can see that our team responded to your email on 21st September and passed your query to the Online Team for investigation with Royal Mail. We understand it's frustrating not to have received a further update when you're waiting for an order to arrive, but we need to allow them 2-5 working days to respond.
Please accept our sincere apologies for the delay and the inconvenience this has caused. Our Customer Care Team will be in touch as soon as we have further information.
Best wishes from Ringtons Customer Care Team☕🍪
“What a discovery Rington's tea is! Looking to change my long-term brand of loose tea due to a price hike and a reduction in flavour, I came across Rington's online. What a lovely cuppa! So far we've tried the Traditional Valley View and the Breakfast. Both excellent taste and strength. Just the Northumbrian left to try - later today, I guess! Thank you for making such good blends at a decent price - and on top of that the parcel was delivered superfast by the Post Office.”
Hi Emily,
Thank you for such a wonderful review! We're absolutely delighted that you discovered Ringtons while searching for a new tea and that it's been such a hit with you.
It's fantastic to hear that both our Traditional Valley View and Breakfast blends have impressed you with their flavour and strength. We hope the Northumbrian Tea is just as enjoyable when you put the kettle on for your next cuppa!
We're especially pleased that you've found great quality at a decent price. Creating blends that deliver a proper, satisfying brew is what we're all about, so your kind words really mean a lot to us.
And we're delighted to hear your parcel arrived so quickly too. There's nothing better than getting your tea delivered promptly when you're eager to try it!
Thank you for taking the time to share your experience, Emily. We hope you've found your new favourite tea for many years to come.
Best wishes from the Ringtons Team ☕💙
“First taste of Ringtons Tea was in Northumberland whilst staying at the Lord Crewe Arms in Blanchland. Loved it from that first brew. Great flavour and not lacking in taste as some other companies tea bags can be. Would certainly recommend Ringtons tea.”
Hi Clive,
Thank you so much for your lovely review. We're delighted to hear that you discovered Ringtons Tea during your stay in beautiful Northumberland and that it made such a great first impression!
It's wonderful to know you've enjoyed the full flavour and strength of our tea. We take great pride in blending teas that deliver a proper, satisfying cuppa, so hearing that it stands out from other brands means a lot to us.
Thank you for your recommendation and for taking the time to share your experience. We hope every cup brings back happy memories of your visit to Blanchland!
Best wishes from the Ringtons Team ☕😊
“I brought a selection of biscuits and tea just to try I’ve had the crumble ones and the gingersnaps are my favourite so far and the tea is fantastic I had the breakfast one will be buying again”
Hi Helen,
Thank you for your lovely review! 😊
We're so pleased you decided to give our biscuits and tea a try, and even happier to hear you've found some favourites already. The Rhubarb Crumble Biscuits and Hand Baked Ginger Snaps are both very popular choices, so it's great to know they've been such a hit.
It's also wonderful to hear you're enjoying our Breakfast Tea. A fantastic cuppa and a great biscuit is a hard combination to beat! We look forward to welcoming you back for your next order.
Best wishes from Ringtons Customer Care Team☕🍪
Hi,
Thank you for your review! 😊
Wow, "amazing" is lovely to hear! We're thrilled you enjoyed your order so much that you're already thinking about what to try next.
The hardest part now is deciding what to put in your basket! 🍪☕
Best wishes from Ringtons Customer Care Team☕🍪
Hi Joanne,
Thank you for your review! We're so pleased to hear that you were happy with the Birthday Box and that everything about it was just right.
We're sorry to hear that Royal Mail delivered it later than expected. While that's disappointing, we're glad the Birthday Box itself lived up to expectations once it arrived.
Thank you for taking the time to share your feedback with us.
Best wishes from Ringtons Customer Care Team☕🍪
