“I ordered my assorted gift items on 5th November, it is now 16th November and I still haven't received my items. I contacted Ringtons and they acted quickly and assured me Royal mail had failed to deliver and they have sent these to me again...no updates since tho!”
“At interview I was offered a wage which was below National Minimum Wage, and told I would have to work my unpaid 1 hour lunch breaks more often then not..... Couldn't believe a traditional, family fun company has no morals in employment laws or terms. Such a shame....... I was looking forward to working for such an iconic company.”
“Still haven’t received my order which was delivered placed on 13/12/2022 and was told received by Evri on same day, gutted my dad was left with no Xmas present”
“Absolutely beautiful gift for my parents for Christmas. They were delighted. Everything was stunning. Great quality and delightful ochristmassy choices. Delivery polite and timely. Nothing at all to improve.”
“Missing item just before christmas. When phoned they lied saying it had been refunded and an email sent. Its three days after christmas still no email or refund. Woman on the phone was so rude, she stopped just short of saying I couldn't give a dam and won't help. Will have to ring them back in the new year about refund”
“The delivery came but the pot was broken and the gift box was badly damaged, certainly could not be given as gifts, not a good experience especially as it was my first order”
“Never received my candles, so disappointed!!! Found EVRI unhelpful. Courier never proved where parcel was left, no address or house number. Very disappointed”
“Ordered and bought vouchers over the year for Christmas hampers… they didn’t arrive… rang the office to be told there wasn’t any left… had to send vouchers registered post to main office then wait for delivery from DPD … disgusting customers service, after generations of using Ringtons that’s me done… many other reasons but not the time to mention at the moment!”
“I ordered on a Sat evening & when I paid the delivery address reverted to my own, I used Apple Pay. This meant I had to repost from my home to the recipient. Whilst maybe this was not Ringtons fault I think they should have accepted some responsibility as there was no one I could contact to cancel until the Mon am, I believe when parcels are being sent due to busy periods eg Christmas then the Customer should be able to cancel or edit. I therefore find it unacceptable that ringtons did not refund postage & the cost became almost 50% of the purchase price of the goods . Not in my opinion good customer service. I have ordered thugs several times online from ringtons but would consider long and hard before doing so again”
“I paid for two deliveries, one on the Isle of Wight had one letter of postcode incorrect and instead of seeking clarification the parcel was not delivered and I was charged delivery costs. The second parcel was not received and yet the delivery was confirmed my Evi. Thus two parcels to bring delight did not happen just money out of my account- very very disappointing”
English