Thank you for your wonderful review, Gemma! We're so glad to hear that the recipient was happy with their hamper and enjoyed all the lovely products inside. It’s always rewarding to know our gifts bring joy to others.
Warm wishes,
Team Ringtons
Thank you so much for your lovely review, Alison! We’re delighted to hear that you love your products and appreciate the careful packaging and delivery. It’s wonderful to know that you’re sharing the joy with your family this Christmas.
Warm wishes,
Team Ringtons
“It had been a while since I had ordered somw of the Ringtons lovely biscuits and I wasn't disappointed. We have already enjoyed our favourite ginger biscuits and looking forward to opening some of the otherspurchased. Delivwry was quick and well packaged”
Thank you for your fantastic review, Rita! We're so glad to hear that you enjoyed our biscuits, especially your favourites. It’s wonderful to know that everything arrived quickly and well-packaged. We hope you love the other treats you've picked out as well!
Warm wishes,
Team Ringtons
Thank you so much for your delightful review, Pauline! We’re thrilled to hear that you find our goodies tempting. It’s always lovely to have scrumptious treats so conveniently available. We appreciate your feedback!
Best wishes,
Team Ringtons
“I think Ringtons is a brilliant company. I've always loved their Tea, I'm a big tea drinker. The delivery is fast and products well packed. Very pleased with my orders.”
Thank you so much for your wonderful review, Audrey! We're thrilled to hear that you're a big fan of our tea and that your orders have been delivered quickly and securely. It’s always fantastic to know our tea is enjoyed by our loyal customers!
Warm wishes,
Team Ringtons
Thank you for your lovely review, Anne! It’s our goal to provide excellent service and it’s wonderful to know we’ve met your expectations!
Warm regards,
Team Ringtons
Thank you for your lovely review, Mandy! We're so pleased to hear that our products make the perfect gift. It’s wonderful to know you’re thinking of your loved ones with our gift range!
Warm wishes,
Team Ringtons
Thank you for your lovely review, Gwendolene! We're so pleased to hear that you’re happy with your order and that the delivery was quick. It’s wonderful to know we're meeting your expectations!
Warm wishes,
Team Ringtons
“I have a recurring order set up and its always excellent. I am kept up to date about the delivery and order. I do however wonder if the Gold Tea has been changed slightly as all of our family have commented about it not being as nice as usual and its taste has changed. Has anybody else noticed anything different?”
Thank you for your kind review, Madeleine! We're delighted to hear that your recurring orders have been excellent and that our delivery updates have kept you informed. We appreciate your feedback regarding the Gold Tea and understand how important consistency in taste is. We will certainly look into this matter. If you can please contact our Customer Care Team Tel 0800 052 2440
Warm wishes,
Team Ringtons
Thank you so much for your lovely feedback, we’re really pleased to hear you liked the hamper!
We completely understand your concern about the sell-by dates, especially when planning ahead for Christmas. For your peace of mind, we do list all best before dates on our product pages so you can shop with confidence.
If you'd prefer to return your gifts, our friendly Customer Care Team would be happy to help. Just give us a call on 0800 052 2440 and we’ll take care of everything for you.
Warmest regards
Team Ringtons
“I had a prompt reply to my email enquiry regarding your award winning tea which helped to place an order immediately. In answer to my question I was told that the ' cuppa' tea bag is for a one cup tea.”
Thank you for your kind review, Sunithi! We’re thrilled to hear that our team was able to assist you promptly with your inquiry about our award-winning tea. It’s always our goal to make your ordering experience smooth and enjoyable. We hope you thoroughly enjoy your 'cuppa'!
Warm regards,
Team Ringtons
Thank you for your wonderful review, Sharon! We’re so pleased to hear that you enjoyed both the tea and the goodies. It’s great to know that we could deliver joy to your door.
Warm wishes,
Team Ringtons
Thank you for your wonderful review, Margaret! We’re delighted to hear that you found the ordering process easy and that your delivery was prompt. We look forward to seeing you again in the future!
Warm regards,
Team Ringtons
“Delicious tea. Have it everyday. Bought the Gold teabags and the Northumbria loose leaf tea. Love both. Great flavour. Prompt delivery. Well packaged. And the reissue tea caddy is perfect too. Thank you”
Thank you for your wonderful review, Michael! We’re so pleased to hear that you’re enjoying both the Gold Tea and Northumbria Loose Leaf Tea. It's great to know that the flavour and packaging have met your expectations. We truly appreciate your feedback!
Warm wishes,
Team Ringtons
Thank you for your wonderful review, Joanne! We’re so pleased to hear that you love our tea and that our online ordering made it easy for you. It's fantastic that you had a great experience with the delivery as well.
Warmest regards,
Team Ringtons
Thank you for your wonderful review, Kathleen! We’re so pleased to hear that your delivery was smooth and everything arrived well-packaged.
Warmest regards,
Team Ringtons
Thank you for your kind review, Gillian! We're pleased to hear that you loved your products and that the replacement was handled promptly. Your satisfaction is important to us, and we appreciate your understanding in this matter.
Best wishes,
Team Ringtons
Thank you for your wonderful review, Ann! We’re so pleased to hear that you’re enjoying our tea bags and infusions. Your satisfaction means the world to us, and we appreciate your kind words about our products!
Warm wishes,
Team Ringtons
“Lovely sets I actually order 2 more for gifts.
Only thing to say would make things easier would be a sticker on outside of box with sell by dates so I did not need to open!”
Thank you so much for your wonderful review, Paula! We’re delighted to hear that you love our Monty Boxes and that you're gifting them to others. We do list all of our best before dates on our website as we appreciate customers are purchasing these for special occasions. 😊
Warm wishes,
Team Ringtons
“My order was not delivered to corect address an Royal Mail sent email that they had retuned parcel to yo on 06/10/25 correct address
32 TWENTYFIFTH Ave Blyth NE242 QW.
-----------------------------------------”
Hi Ann,
Thank you for bringing this to our attention. We're really sorry to hear about the issues with your delivery address and the return of your parcel. This isn't the experience we strive for, and we understand how disappointing this can be. We can see that when you placed the order, the address was incorrectly stated and the reason for the parcel not being delivered. I can see that you have spoken to our customer care team who have refunded you in full. We hope to see you shop online with us in the future and our friendly customer care team are always happy to help with that.
Thank you for your valued feedback.
Warm regards,
Team Ringtons
