Hi there,
Thank you for your feedback and for confirming delivery. We’re sorry to hear the parcel box arrived damaged. Please contact our customer care team on 0800 052 2440 and we'll look into resolving this for you
Kind regards,
Team Ringtons
“I remember the Rington's man coming round delivering in the van when I was a little girl visiting my grandparents, so it brought back some lovely memories when I saw that Ringtons were still going strong. I ordered some decaf coffee and teabags which arrived really quickly and we are really pleased with the taste and quality of these items.”
Hi Wendy,
Thank you for the lovely 5-star feedback! We’re thrilled that the Ringtons memory felt special and that the decaf coffee and teabags arrived quickly and meet your expectations.
Kind regards,
Team Ringtons
“I recently moved into permanent residency in a care home. Having been a lifelong customer of Ringtons, I missed One of my home comforts RINGTONS GINGER SNAPS.
My neighbour and friend now orders online my biscuits to be delivered too me. Where i can share with all my new friends.... 🥰”
Hi Peter,
Thank you for the wonderful 5-star feedback! We’re thrilled to hear you’re enjoying Ringtons ginger snaps and that your neighbour can help with delivery to you in your new home. It’s lovely to be part of your familiar comforts.
Kind regards,
Team Ringtons
“The cookies are amazing! Best cuppa ever! And never have to wait long for delivery. But more care needs to be taken in the packing department, as every single pack of biscuits I received in my last order were broken/crushed.”
Hi Charlotte,
Thank you for the lovely 5-star feedback! We’re thrilled you love the cookies and the fast delivery. We’re sorry the biscuit packs arrived broken, that isn’t the experience we want. We’ll review our packing to prevent this in future. If there is ever any issues with your order please contact our customer care team on 0800 052 2440 and we'll resolve this for you.
Kind regards,
Team Ringtons
“First time i have used thos service and from the website to the ordering to the delivery has been first class. I had trouble when ordering and they sent me an e-mail and corrected my mistake. Absolutely faultless.”
Hi Donna,
Thank you for the wonderful 5-star feedback! We’re thrilled to hear the whole process from website to delivery went smoothly and that we could correct your error quickly by email. Absolutely delighted you found it faultless.
Kind regards,
Team Ringtons
“I am a regular doorstep customer on a fortnightly basis but decided I needed some extra treats so placed an order on line. It was very quick and was delighted with my purchases.”
Hi Sheila,
Thank you for the lovely 5-star feedback! We’re thrilled to hear you’re enjoying online ordering and that your extra treats met your expectations.
Kind regards,
Team Ringtons
Hi there,
Thank you so much for the wonderful 5-star review! We’re thrilled you experienced excellent service from doorstep to delivery.
Kind regards,
Team Ringtons
Hi there,
Thank you so much for the wonderful 5-star review! We’re thrilled you love our Breakfast Tea and that you’re happy with the blend. We’ll be sure to keep it just the way you like it.
Kind regards,
Team Ringtons
“Really quick delivery, and well with the money The biscuits are always a special buy and always the perfect balance of buttery goodness and sweet chocolate without being heavy. Recommend a solid three-second soak with a breakfast blend cuppa without it crumbling in to your tea,I highly recommend”
Hi Colleen,
Thank you so much for the wonderful 5-star review! We’re thrilled you enjoyed the biscuits, love the balance of flavors, and that delivery was quick.
Kind regards,
Team Ringtons
Hi Judith,
Thank you for the fantastic 5-star review! We’re delighted you enjoyed the rhubarb crumble biscuits and that the delivery and customer service met your expectations.
Kind regards,
Team Ringtons
“I ordered the Ringtons gold gift box lbiscuits, tea and coffee, it was a thank you to neighbours who were moving away.
They were very pleased with the gift. The ginger biscuits are a firm favourite. Del on time. I also use my local Ringtons del man who comes once a fortnight.”
Hi Wendy,
Thank you for the lovely 5-star review! We’re delighted the neighbours loved the gift and that the ginger biscuits are a firm favourite. Great to hear that you’re happy with our service.
Kind regards,
Team Ringtons
Hi Sharon,
Thank you for the 5-star review! We’re delighted you had great service and are enjoying the products. Really appreciate you sharing your kind words. 😊
Kind regards,
Team Ringtons
“It was so easy for me to order what I wanted, plus something else that caught my eye.
A friend gave me a packet of Ringtons Ginger Snaps and I loved them. So just had to order some, then I spotted Apple Pie Cookie so had to order them as well 😊 I can recommend both as they are delicious.”
Hi Shirley,
Thank you for the wonderful 5-star review! We’re delighted you found ordering easy and enjoyed both Ringtons Ginger Snaps and Apple Pie Cookies. We’re glad to have impressed you and appreciate your recommendations.
Kind regards,
Team Ringtons
Hi Colin,
Thank you so much for the 5-star review! We’re thrilled our products bring you joy and warm memories of the old days.
Kind regards,
Team Ringtons
