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Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
160
Anonymous
Anonymous  // 01/01/2019
Great quality product bought for my 6 year old daughters- they love the light up keys and it's giving them a great introduction to playing the piano. The headphones are a welcome addition for me! Really prompt service and delivery - highly recommended.
Helpful Report
Posted 10 years ago
Ordered ukulele stand after phoning Rimmers for advice. Excellent service and delivered within 2 days.
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Posted 10 years ago
This midi/Bluetooth adapter is brilliant. I am using it with my Clavinove 405 piano. First efforts are with the Yamaha Mobile Sequencer software but I intend to use it more with Cubasis, which has now been updated to handle this device. I think it is a shame that it only seems to work with a limited range of gear. If you are thinking of buying one of these, check Yamaha's list of compatible gear and apps before you order. PS for my purposes the latency seems to be so low that it does not matter. But then I am not a good player at all!
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Posted 10 years ago
Extremely quick delivery, within 2 days of ordering. Product had a few slight scratches but overall in good condition.
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Posted 10 years ago
Very impressed with Rimmers and will be using them again. My gadget was £10 cheaper from them. Unfortunately it was not in stock but they got it quickly and sent it on next day delivery.
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Posted 10 years ago
I had limited amount of money and what I really wanted was way out of my price range. I did a little research on line to see what was the better option for the money I had and then checked online retailers for best price. Rimmers came in £30 cheaper than closer competitor and they had the better option re: bundle offers, so I got more for my money. The delivery was the day after ordering, as advertised, so no complaints there. My only gripe, which I contacted the store about, was that the dust cover included was rather naff and not as advertised as being included. I wasn't overly impressed by their reply either. It was basically a "that's all we had in stock, sorry". Apart from that I was quite satisfied with the service and if price is right I'd use again. I went elsewhere for the sustain pedal as it was almost £10 more expensive.
Helpful Report
Posted 10 years ago
The Boss BCB-60 Pedal Box case was very competitively priced and delivered within 24 hours of order by UK mainland next day delivery. I was really impressed with the Rimmers Music service and the Pedal Box case has proven to be all that it's cracked up to be.
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Posted 10 years ago
ordered Casio 160 pro bundle on weds. 10 feb. delivered on fri. 12 feb. Excellent service....only minor complaint ,the pro bundle included a pair of head phones with a quarter inch jack which will not fit the casio. However Rimmers appear to offer the best value for money
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Posted 10 years ago
The item I ordered arrived in good time, was well protected and in good condition.
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Posted 10 years ago
The service was amazing, the product was just what I expected and it was delivered when expected (very fast delivery!). Just like every company should be working. Outstanding!
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Posted 10 years ago
A quick efficient and polite service,very pleased with the overall service,with a wide range of musical instruments and accessories.
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Posted 10 years ago
Excellent customer service. Next day delivery was a pleasant surprise . Very good quality piano and at a great price. Thank you Rimmers Music.
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Posted 10 years ago
Great value for money. No hassle, quick delivery. I will definitely use them again and again.
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Posted 10 years ago
Very good prices and kept me well informed about delivery. Responded to questions quickly. Would definately be a returning online customer!
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Posted 10 years ago
I chose Rimmers as my previous experience there had been positive - a minor problem had been dealt with quickly, courteously and efficiently. This time no problems at all - items as described and delivered in good time!
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Posted 10 years ago
Fast, efficient and friendly service.
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Posted 10 years ago
Very easy to order. Love my keyboard and delivery was quick.
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Posted 10 years ago
No problems whatsoever, sticks arrived on time, very happy customer. Thank you Rimmers.
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Posted 10 years ago
Excellent advice pre purchase and delivery swift and in good condition . Would use again.
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Posted 10 years ago
Bought a starter kit for guitar which was good I did look afterwards for a lefty but unfortunately could not find one to order so ordered elsewhere
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Posted 10 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews