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Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
160
Anonymous
Anonymous  // 01/01/2019
Despite being a few days later than originally planned, the actual delivery took place exactly within the eventual drop-off 'window '. Although it was a horrible, windy day the delivery guy 'Stephen 'was cheerful . The item was well -packed , perhaps too much so . I am delighted with the ukelele case I ordered . It is superb value . I would definitely use Ri!mmer's and its courier company again .
Helpful Report
Posted 10 years ago
Great price and service, quick delivery
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Posted 10 years ago
great price and fast delivery!
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Posted 10 years ago
Excellent service. Smooth, quick, good price. Thank you.
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Posted 10 years ago
Best price and free next day delivery. Great service.
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Posted 10 years ago
The service was very prompt and accommodating. When I called the shop with extra questions I received a very detailed and accurate information. The staff was very helpful.
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Posted 10 years ago
Very good customer service and prices. My piano didn't arrive next day delivery but I was still very happy with the service and with the product.
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Posted 10 years ago
Web site gave impression that stock was available with 24hr delivery. Competitors sites said things like low stock or stock expected or one in stock. This was the reason I selected Rimmers as price was the same. It was only after payment I discovered 24hr delivery was not an option. However four days later it arrived and was all it had been advertised as.
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Posted 10 years ago
Bought the portable Yamaha Grand. It took about 15 minutes to set it up and I have played non stop since! So thrilled with the authentic piano feel and sound. Arrived carefully packaged and swiftly. A great price too for the bundle. Delighted.
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Posted 10 years ago
Despite a small issue during transit, Customer Services offered a rapid, no quibble responce, and delivered a replacement earlier then predicted. This is first class customer care and I wouldn't hesitate to you use Rimmers Music again
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Posted 10 years ago
Excellent customer service. Would highly recommend and would have no hesitation in using Rimmers again.
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Posted 10 years ago
Great service, price and super quick delivery, would highly recommend!
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Posted 10 years ago
Price for the keyboard package was the best by far. Order wax easy to put through. Received a call to check it was correct I wanted a different delivery address to billing address. Received email advising of delivery and me arrangements to be in however morning of delivery further email ftom carrier to say delivery was delayed as they'd nit received order from Rimmers. Changed plans for following after j had another email to say it wiuld be delivered but phoned Rimmers to confirm it would actually arrive only yo be told there were out of stock and I wouldn't revive it until the following Tuesday or Wednesday. Shocked therefore for it to be delivered on the Friday before and only thanks to luck my Dad was there to receive. Saturday morning saw the cover arrive by Royal Mail, presumably it had been forgotten off original order. Would recommend Rimmers and would hope my delivery issues were a one off not the norm.
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Posted 10 years ago
Easy purchase procedure, fantastic customer follow up and fast efficient no hassle delivery. Love the strings and tuner. many thanks
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Posted 10 years ago
Excellent all round service.
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Posted 10 years ago
best price on the internet. excellent fast delivery and service. great inclusive deal, would definitely use again.
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Posted 10 years ago
An excellent service. My Yamaha DGX650 was a good price and delivered, as per the web site statement,on time and in original packing undamaged. I ordered it on the Monday and received it on the Tuesday! Super!
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Posted 10 years ago
Well - my Casio AP650 arrived today - after a bit of a delay. The stupid delivery company only had one person on the job and this is an absurdity - TNT being parsinominous I would imagine. The piano had excellent assembly instructions and was beautifully packed to avoid damage - and it definitely takes two. I am a complete berk with DIY and so is my son-in-law (it must be my genes!) - but it was soon up and ready to play in about 90 mins or so. There was only one bit left over - I think a hook to a wall? Great service from Rimmer's who were keen to apologise over the delay and keep me updated - friendly and professional. Now to work out what it can do! My family is delighted with the headphones!
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Posted 10 years ago
Before purchasing my keyboard I found the web chat feature very useful. When ordering online, I requested a Saturday delivery and I was very pleased that my keyboard arrived that Saturday. I also liked that a text message was sent to alert me of the delivery time and it arrived on time. I would definitely buy from Rimmers Music again. Thank you!
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Posted 10 years ago
Great range of stock items, very fast traceable delivery and very quickly sorted out one minor issue with no fuss
Helpful Report
Posted 10 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews