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Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
160
Anonymous
Anonymous  // 01/01/2019
Really good service , and quick delivery , just one minor point , we brought the kit as a package , with headphones included , the headphones we rec'd were not the same as those in the offer .
Helpful Report
Posted 9 years ago
I ordered a Yamaha P45 bundle and it was delivered within 2 days. Arrived in good condition. The person who I spoke to when ordering was very helpful. I had to phone the company again after I had received the keyboard because I couldn't find out where to plug in to it. Also because I couldn't work out how to change the voices. Both times I spoke to someone who understood the keyboard and who easily explained it all to me in very simple terms. I am very happy with my purchase and with the care and help Rimmer Music gave me. I would certainly use them again.
Helpful Report
Posted 9 years ago
The delivery of the piano stool was quick and it was well packed. The stool is of very good quality and feels very secure even in its heighest position. The only negative point is that you cannot adjust the height quickly to different persons' length.
Helpful Report
Posted 9 years ago
I've bought a Yamaha P115 piano in a bundle with: 5 Year Guarantee, X-Frame Bench, Double X-Frame Stand, Headphones, 30 Online Lessons with unlimited 24/7 access, Piano Tutor Book, CD, DVD & Chord Chart, Stage Carry Case, Includes Power Supply, Music Rest & Sustain Pedal. All arrived in good condition, on a Tuesday after buying it the previous Saturday on their online shop. Also, I contacted them on the online chat to understand how to track my order and they were quite helpful. Overall, a really good shopping experience. I find their videos on youtube, where they review the products and go through their specs, to be quite helpful and did help me decide on what to buy. It also gave some credibility to the shopping experience. The fact that they are certified shoppers by Google also played a huge role in deciding for Rimmers Music to buy my piano. I would say I am pretty pleased with the service from Rimmers Music and I recommend it thoroughly.
Helpful Report
Posted 9 years ago
Fantastic service , product I ordered was discontinued but upgraded to the newer model at the same price !!
Helpful Report
Posted 9 years ago
Very pleased with the Kawai 100es,tone and touch excellent, good value for money
Helpful Report
Posted 9 years ago
Very pleased with the Kawai 100es,tone and touch excellent, good value for money
Helpful Report
Posted 9 years ago
The bass guitar arrived on time and was very well packaged. In fact it had a massive outer box around the actual box of the instrument. The bass was well set-up and virtually in-tune. Not sure if that's down to the retailer or the manufacturer, but either way it was all good to go.
Helpful Report
Posted 9 years ago
Excellent service. Ordered before 3pm and Casio CTK 6200 (BEST PRICE ON THE INTERNET £145) arrived early afternoon the next day! What's not to like? Great price, fantastic delivery time. You can track your orders too. They also inspect your order before dispatch and place inspection note in package. Great to know that they really care about your item. Also you get a free 5 year guarantee to boot! I'll definitely use them again. My next purchase will be a Stagg EUB. I hope they stock one..I just need to save up!
Helpful Report
Posted 9 years ago
Friendly service on phone. Efficient organisation to deliver my keyboard exactly on the day requested. Competitive pricing. Very happy with my purchase.
Helpful Report
Posted 9 years ago
What more can one ask for? I ordered a ukulele and it was delivered the next morning, securely and neatly packaged. Kevin O'Leary
Helpful Report
Posted 9 years ago
Their customer service is outstanding.
Helpful Report
Posted 9 years ago
Excellent service. Knowledgable about the products and very pleasant and honest opinions of what I wanted to purchase. It arrived when they said, so no having to wait for the carrier. Oh, and the price was right.
Helpful Report
Posted 9 years ago
Item was delivered on time and in a very safe packaging. The bass guitar is absolutely great and the price was just right. Will definitely use Rimmers again. Thank you!
Helpful Report
Posted 9 years ago
excellent service. thank you
Helpful Report
Posted 9 years ago
I m very satisfied with Rimmers thank you n God bless you all
Helpful Report
Posted 9 years ago
Although item purchased it was returned as unwanted gift( item purchased was absolutely fine) I am impressed with oficiancy and exeptional customer care!
Helpful Report
Posted 9 years ago
Service was excellent item arrived as described and promptly
Helpful Report
Posted 9 years ago
I ordered online, and received a phone call to arrange delivery and installation. Delivery was exactly on time, installation fast and tidy and I thought it all went as well as you could wish. Great service.
Helpful Report
Posted 9 years ago
Placed order for Yamaha PSRE253 Keyboard with Rimmers on 22nd March. Advised on 23rd March that Keyboard was with carrier. On 24th I received text that it was on its way and that it would arrive between 1.30 and 2.30pm. It arrived at 1.40!! Not bad eh? Ken Clarke
Helpful Report
Posted 9 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews