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Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
160
Anonymous
Anonymous  // 01/01/2019
Good customer services and quick to resolve any issues. Quick and safe delivery and all goods received.
Helpful Report
Posted 9 years ago
Brilliant service on the phone I shall be dealing with you for everything in the future a mention for a ANDREW AND the manager who both dealt with everything brilliantly with expertise John unwin
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Posted 9 years ago
Good service , quick next day delivery.
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Posted 9 years ago
Ordered guitar amps via the web site and chose next day delivery ,about an hour after paying got an email saying they were not in stock and would have to order them and delivery would be in seven working days ,not happy had I known I would have gone elsewhere.
Helpful Report
Posted 9 years ago
I purchased the iRig Mic HD and it was the lowest price I could find either online or offline. Really happy with the item I purchased which arrived the next day as promised. No issues and no problems. I received emails confirming my order and the delivery date as well as telling me when the item had been dispatched. I like the fact the used a courier service that allows you to see, in real time, where the item is on the delivery route so you know the exact time it's going to be delivered. All round this was a very good experience and I will use Rimmers again.
Helpful Report
Posted 9 years ago
Superb price and fast tracked delivery. What more do you want?
Helpful Report
Posted 9 years ago
Good morning Thanks you very much for your help on my purchase, but as it was for a Birthday present we have had to find another idea for now. Please can you refund the money to my card and confirm you have done so. Thanks again, I will not hesitate to use you again in the future. Kind regards Phil Scarbrow 01223 290394
Helpful Report
Posted 9 years ago
Very helpful with speedy service and prompt delivery
Helpful Report
Posted 9 years ago
Excellent service and delivered the next day.
Helpful Report
Posted 9 years ago
Quality product and next day delivery was extremely fast.
Helpful Report
Posted 9 years ago
Very prompt service.
Helpful Report
Posted 9 years ago
First class service
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Posted 9 years ago
Good, fast service
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Posted 9 years ago
Excellent service and great value - I'm delighted with the piano and all the accessories that came with it.
Helpful Report
Posted 9 years ago
Excellent value for money, goods delivered as ordered. Prompt efficient service.
Helpful Report
Posted 9 years ago
An excellent shopping experience. Although the product purchased was not to our requirement. NOT RIMMERS FAULT in any way. The next day, free delivery, was brilliant and the return procedure even better with same day collection. The refund was made within a week with no chasing. We would recommend this Company and will certainly purchase from them again.
Helpful Report
Posted 9 years ago
Staff excellent and goods received very quick,y
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Posted 9 years ago
Ordered Yamaha CLP525B digital piano from Rimmers. I was delighted with the price as unlike other competitors it also included a colour matched rise and fall bench, headphones, 30 online lessons, piano tutor book, CD, DVD & chord chart at no additional cost. I spoke with Ben Carroll who was extremely helpful and the piano was delivered to Aberdeen the next day. My wife was really chuffed with her present as she had no idea I'd bought this for her. Many thanks to all at Rimmers for providing an excellent service.
Helpful Report
Posted 9 years ago
The courier company took the item to the wrong address. That is probably the worst thing when dealing with online transactions. I don't know where the fault lies but being honest I really was not happy. Thanks
Helpful Report
Posted 9 years ago
Very easy transaction from start to finish. The guitar was a great bargain and arrived very well packaged and was delivered very promptly. Will definitely shop here again.
Helpful Report
Posted 9 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews