Login
Start Free Trial Are you a business? Click Here

Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
160
Anonymous
Anonymous  // 01/01/2019
Service and communication were first class.
Helpful Report
Posted 5 years ago
Delivered quicker than thought.
Helpful Report
Posted 5 years ago
Great service and very quick delivery, The stool complements our Roland piano,.
Helpful Report
Posted 5 years ago
Despite the difficulties of recent events Rimmer's both remembered my order and rang me up to make sure I got what I wanted. Great service.
Helpful Report
Posted 5 years ago
Good price, good comms and speedy delivery highly recommend
Helpful Report
Posted 5 years ago
Didn't spend a huge amount but just over £500, As the item was delivered with zero information I asked about the 30 free lessons (as advertised) & warranty I got no response for six days via reply email! I then messaged via their site service & got a very abrupt reply! No apology for late reply or a thank you for purchase just a link..! The delivery was ok but customer service is non existent...very poor
Helpful Report
Posted 5 years ago
Purchased a Novation Impluse 61 which was delivered the next day. Good communications from both the store and courier. Would definitely purchase from them again. Great price and great product with excellent customer service.
Helpful Report
Posted 5 years ago
Excellent service. Ordered a digital piano which arrived quickly. Well packaged and easy to assemble.
Helpful Report
Posted 5 years ago
Bought a Squire Contemporary. Spoke to Graham. Very helpful. The YouTube video was equally helpful. Excellent guitar. Cosmetically flawless and it is true, with a bit of modding, it's a fender just like any other fender apart from the 12 radius fretboard.
Helpful Report
Posted 5 years ago
Seamless online experience and quick delivery - even with the coronavirus causing delivery delays for most!
Helpful Report
Posted 5 years ago
In these times of social distancing and shops closed, impressive service from Rimmers Music and service. Many thanks
Helpful Report
Posted 5 years ago
I ordered an item from Rimmers and unfortunately my partner gave slightly the wrong address. DPD (the courier) do absolutely nothing to help as Rimmers must advise them of any changes. This means I rely on the company that has my money (Rimmers) to either pick up their phone or reply to their emails. That has not happened. Very happy to take your money but absolutely no follow-up. The item purchased was on Amazon for £10 extra. Next time I will be sure to order from them.
Helpful Report
Posted 5 years ago
Great service my purchase was with me in a couple of days and complete with video lessons. I am pleased with the product and it's just the learning curve now. That will give me a goal for this lock down period
Helpful Report
Posted 5 years ago
Excellent service. Prompt delivery Unbeatable price! Really happy with purchase Yamaha Ez220, my daughter (8yrs) loves it
Helpful Report
Posted 5 years ago
Great service. Arrived next day despite all the covid problems and all ,OK
Helpful Report
Posted 5 years ago
Purchased Yamaha SX900 as an upgrade. First class communication and next day delivery from Rimmers. Delighted with both the keyboard and service, many thanks!
Helpful Report
Posted 5 years ago
I have just bought a NEW. DD 315 drum machine....it’s the same spec as a well known manufacturer A****s and others. I paid the same price as a used one on eBay!!!! Are you kidding me. Great service, great price, speedy delivery....happy customer. I will be back....ps bought a warranty for 3 years!!! And still cheaper.
Helpful Report
Posted 5 years ago
Delivery did take some time, much longer than initially anticipated. However this can in part be put down to covid related issues. The guitar is fantastic, so I guess good things come to those who wait! Big pluses: much cheaper than other sellers, arrived extremely well packaged and in perfect condition. Thank you and will use again..
Helpful Report
Posted 5 years ago
The item was very reasonably priced, and just what we wanted. I was kept up to speed with things like dispatch and delivery. I was originally advised it might not arrive until the middle of May but it actually arrived in late April which was a nice surprise.
Helpful Report
Posted 5 years ago
Ordered a Fender amplifier online. Delivery was fast and product perfect.
Helpful Report
Posted 5 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews