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Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
160
Anonymous
Anonymous  // 01/01/2019
Was worried about this company but they came good in the end, ordered yamaha DGX660 on xmas day , because the order was not all in stock they held the whole order back until I phoned them (dust cover out of stock) one day later than contracted the Yamaha arrived, Then out of the blue a knock on my door with personal delivery from the local shop the dustcover. Overall service 110% they went the extra mile , Product was a WOW !.
Helpful Report
Posted 6 years ago
I am retired with time on my hands so I thought I would learn the guitar. I bought two guitars an Epiphone Hummingbird (acoustic) and an Epiphone Les Paul Standard (electric).The staff were very helpful.and the price was less than anywhere on the internet. I bought from the Bury and Bolton stores Guitars,Amp. Gig bag stands books. Cannot praise the staff enough.
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Posted 6 years ago
Hassle free. Once the amp was in stock - easily ordered and arrived on the day as advised and in the one hour time slot given In addition, cheapest price available so what more could you ask? Highly recommended
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Posted 6 years ago
AFTER FOLLOW UP PHONE CALL FROM CATHY AT RIMMERS SATISFIED WITH THE OUTCOME PROBLEM WAS DUE TO ISSUES WITH DAMAGE TO THE BOX AND LOSS OF ITEMS DURING TRANSIT MANY THANKS STEVE H
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Posted 6 years ago
It was very easy to order from the website and the best price I could find for the items I wanted. Customer service responded very quickly and was very helpful. I am only not giving 5 stars because the items were delivered later than specified when I bought them. I would recommend this to anybody, in general a good experience.
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Posted 6 years ago
Great Service.Very Fast & Efficient
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Posted 6 years ago
Good range of products, great prices and excellent service. Will definitely use these guys again.
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Posted 6 years ago
Very good service
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Posted 6 years ago
This was my first time to order from rimmers I ordered a squier classic vibe strat in fiesta red. I was not dissapointed with either the service from rimmers or the guitar recieved both were excellent, in fact exceptional service well done and many thanks Rimmers music .
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Posted 6 years ago
I was missing the Skoove and software code card from my Korg B2 order and was pretty unhappy about it. I contacted the team at Rimmers Music and they quickly replied to me. They followed up with Korg and managed to provide me with what I was missing quickly. On top of that, the pricing was extremely competitive for the product. Well done Rimmers Music!
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Posted 6 years ago
Hi I'm sorry that you appear to have your software code missing. This is something that we have never come across before. We have answered the email that you have sent from the weekend yesterday and spoken to our supplier and are awaiting their instructions. We will update you asap. Regards Cathy
Posted 6 years ago
Arrived swiftly and as described
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Posted 6 years ago
I’m very pleased with my purchase a fender bass amp my only complaint is there is no British power lead with the amp! Not a problem as I have other amps and not Rimmers fault but it could of been very disappointing for someone else!!!
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Posted 6 years ago
Excellent customer service
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Posted 6 years ago
Very pleased with Rimmers Music - a company new to me. Their price for the Roland keyboard was competitive, their staff were courteous and helpful and the delivery was prompt. I couldn't ask for more.
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Posted 6 years ago
Best price on internet. Order went through smoothly and delivered super fast. Very happy customer . One box did arrive damaged but contents ok.
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Posted 6 years ago
Very professional outfit. Will be using them again.
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Posted 6 years ago
After searching the more reputable music web stores Rimmers Music offered and delivered best value for a new guitar amp an pedalboard I was looking for. the purchase process was pain free and I was kept unto date with regard to the progress of my order. My goods turned up as planned two days after my order and I could not be happier with my purchase and Rimmers' service.
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Posted 6 years ago
Fast Delivery, very efficient will definitely use again, bought roland fp 30 fantastic piano for me as a new learner
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Posted 6 years ago
Very pleased with with my guitar great price
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Posted 6 years ago
Best instrument online store!
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Posted 6 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews