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Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
160
Anonymous
Anonymous  // 01/01/2019
I bought a Guitar from Rimmers Music. It arrived between 11 and 12, the times stated it would arrive between, and was packaged very well. I unwrapped the bubble-wrap to find a secure box that I then opened to find a brand new shining guitar. I tuned the Guitar as it was a little out of tune which is understandable and then began playing. I love the guitar so far and it came with all the warranty information needed. Great deal.
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Posted 9 years ago
Great deals, customer support and extremely fast and efficient delivery
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Posted 9 years ago
Very good servce quick delivery well packaged very pleased with Yamaha piano
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Posted 9 years ago
Smoith transaction, speedy delivery. Lovely first piano thankyou.
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Posted 9 years ago
Good product at a very competitive price.Delivered very quickly.Would recommend to anyone.
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Posted 9 years ago
The website is easy to navigate. My order arrived the day after ordering and I discovered that the headphones included with keyboard and stand were broken. I sent an e mail advising Rimmers and a few days later a new set of headphones arrived. Can definitely recommend their customer service. The keyboard was competitively priced and I am delighted with it.
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Posted 9 years ago
I ordered a piano bundle, which was going to be subject to a slight delivery delay due to stock issues. I contacted customer support explain the items were needed that weekend for my son's birthday. Rimmers went to great lengths to source the items from various stores, keeping me informed of the various couriers and delivery times. All the items arrived in time for the weekend, so thank you!
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Posted 9 years ago
Easy to use website. Super fast next day delivery. Whole ordering process from start to finish was first class. Goods arrived perfectly packed too.
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Posted 9 years ago
Great Service, in stock and delivered the next day
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Posted 9 years ago
They responded very quickly to my order. I found all my communications with them were dealt in a prompt and courteous manner. A small problem was dealt with quickly and all promises were kept.
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Posted 9 years ago
Super fast delivery and good price. Be aware that you do not receive an invoice or receipt though, not even on request. All you get is an emailed order confirmation. So if you need that for anything, buy somewhere else.
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Posted 9 years ago
Rimmers Music were outstanding. My order (late Fri evening) came first thing Tuesday morning. I was informed all the way along as to where my order was, and when it would be delivered. They let me know that one piece of the order was unavailable and that it would be sent as soon as possible - this final piece arrived Wed morning. The packaging was excellent so all my goods arrived in perfect condition. I recommend them 100%!
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Posted 9 years ago
Item arrived on time and well packaged.
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Posted 9 years ago
Ordered keyboard package on Wednesday evening for Saturday delivery. Got email from despatcher on Thursday saying delivery would be on Friday. Contacted Rimmers by email Thursday evening stating this was no good as I was out at work all Friday. Rimmers emailed me early Friday morning to say they contacted despatchers and all was sorted for Saturday delivery. Goods arrived on Saturday lunchtime. Excellent service from Rimmers and I would definitley shop with them again. Well done.
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Posted 9 years ago
Great price and value of product we bought - but more important than that, was amazing customer service. Graham was a joy, and the most helpful person in the music world. Even though the delivery could not be fulfilled on time as per our order - it really didn't matter with Graham helping us out and trying to pull out all the stops. Thanks again!
Rimmers Music 5 star review on 29th September 2016
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Posted 9 years ago
Bought the Valencia guitar for my 7yo daughter. The guitar seems very good build. Service from Rimmers was fantastic. Shipping was next day and cost better than Amazon. Will definitely buy again
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Posted 9 years ago
Good prices and very quick. Glad to give my business to a well established music shope.
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Posted 9 years ago
Good communication and quick delivery of goods
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Posted 9 years ago
I found the Rimmers website very simple and straightforward to search for what I wanted, in this case for some saxophone reeds. Purchase was quick and easy and the items ordered arrived within the suggested delivery times - a bit earlier than expected. I can recommend Rimmers and will be shopping again in the near future.
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Posted 9 years ago
Good product great service.
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Posted 9 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews