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Richardson and Starling Reviews

4.9 Rating 622 Reviews
97 %
of reviewers recommend Richardson and Starling
4.9
Based on 622 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Richardson and Starling Reviews

About Richardson and Starling:

With a network of 16 branches across Scotland and the North of England, Richardson and Starling are one of the top property preservation companies in the UK. After more than 85 Years of continuous growth, we can now provide a complete property preservation solution backed up with our long-term guarantees.

Our efforts to provide the highest quality workmanship and exceptional customer service are continuously recognised through online customer reviews and construction industry awards.

No matter if it is a condensation issue in your flat, penetrating damp problems in your house or a timber rot attack in a historic building, Richardson & Starling can provide a targeted and value for money solution.

Branches across Scotland and the North of England: Glasgow, Edinburgh, Aberdeen, Stirling, Dumfries, Kirkcaldy, Carlisle, Dundee, Ayr, Lanark, Perth, Oban and Hawick.

Visit Website

Phone:

01416479485

Email:

info@woodrot.com

Location:

8 Cambuslang Way Cambuslang
Glasgow
G32 8ND

Write Your review

Richardson and Starling 5 star review on 3rd March 2025
Kirsteen
Richardson and Starling 5 star review on 3rd March 2025
Kirsteen
Richardson and Starling 5 star review on 3rd March 2025
Kirsteen
Richardson and Starling 5 star review on 28th November 2024
Anonymous
Richardson and Starling 5 star review on 7th December 2023
David A
Richardson and Starling 5 star review on 27th June 2023
Anonymous
Richardson and Starling 5 star review on 28th April 2023
Anonymous
9
Anonymous
Anonymous  // 01/01/2019
There technician Colin j did a excellent job in with he removed a toilet and radiator did the damp course replaced everything back and cleaned up after him self very pleased with the results once I redecorate you won't notice the difference
Helpful Report
Posted 6 years ago
Dear Sir or Madam, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Posted 6 years ago
Excellent service throughout. We were able to get a survey done fast thanks to a wonderful admin team, and Darren surveyed spending a good deal of time thoroughly checking out the property; excellent value. We subsequently had Chris and Greg carry out a treatment and they worked a Saturday to make our timelines, were punctual, professional and worked extremely hard. Really happy with the service provided by R&S and can’t recomment enough. Thank you.
Helpful Report
Posted 6 years ago
Dear Anna, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Posted 6 years ago
Very professional and friendly team.
Helpful Report
Posted 6 years ago
Dear Mr Sangster, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Posted 6 years ago
I instructed this firm to look at some damp which had developed. The survey was thorough, I received advice, a quote was produced and very reasonably priced. Having given the go ahead I found them very obliging with suitable dates which was a great help. The person i dealt with was very approachable and pleasant and I was kept fully advised of all developments. The workmen arrived on time each day, were very helpful and polite and explained the process and what I should expect. I was satisfied that every precaution had been taken to minimise the inevitable covering of dust. Once the walls had been stripped and whatever voodoo they do was done the plasterer made an excellent job at putting the walls back and left the property taking all rubble and dust sheets with him. The experience was one I dreaded but the chaps made it as stress free as was possible. I would highly recommend this company for both customer care and value for money.
Helpful Report
Posted 6 years ago
Dear Mr Keir, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Posted 6 years ago
A very good Company and one of the best I’ve come across. As a chartered Architect I have dealt with many building renovation projects often involving property preservation and repair aspects. This was a complicated job with the dry rot having spread through several properties including private flats as well as a shop and a public house. The professional approach carried out by Darren Williams to arrange for surveys, detailed scopes of works, specifications and estimates was excellent as was his follow up information regarding extra works uncovered and the project schedule with regular updates was all very informative and accurate. The onsite team of operatives comprising Chris Holmes and Greg Campbell carried out the works with great care and attention to detail and during the works they were always available to review progress and discuss any issues. This integrated team and their professional approach to this complicated project were major factors in achieving the successful completion of the work and to a very high standard. They have my highest recommendation for any work of this nature.
Helpful Report
Posted 6 years ago
Dear Mr Fortune, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Posted 6 years ago
It was very reassuring to have an assessment and opinion from surveyor Clarke Elsby today. Practical advice given to me and no unnecessary spend required on any works. Thank you
Helpful Report
Posted 6 years ago
Dear Mr Stafford, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Posted 6 years ago
First class plastering and woodwork job. Would certainly recommend R&S without hesitation. Colin J. and Kevin A. especially deserve a mention for their professional approach and workmanship.
Helpful Report
Posted 6 years ago
Dear Ian, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Posted 6 years ago
Excellent company. The job they were asked to quote for was very complicated, involved several flats and a pub. Dry rot had spread through the old building and more and more problems were discovered as they started the work. However, with Darren Williams who oversaw the job and kept us posted at every stage and the technicians Chris Holmes and Greg Campbell working tirelessly to get the job finished it came to a happy conclusion. It wasn’t easy but they did it. Well done!
Helpful Report
Posted 6 years ago
Dear Mrs Mayer, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Posted 6 years ago
Clarke, the surveyor, provided an excellent service in a friendly and professional manner. He provided myself and my neighbour with clear, impartial and practical advice regarding our damp issue. His insight was based on a thorough knowledge and was reassuring. We would not hesitate to recommend Richardson & Starling.
Helpful Report
Posted 6 years ago
Dear Mr Donoghue, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Posted 6 years ago
Dear Mr Donoghue, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Posted 6 years ago
richardson and starling treated my roof space for woodworm. They cleaned all the debris from previous builders and did a first class job. Have used other property companies in the past, but this firm was certainly value for money. Both polite and courteous.
Helpful Report
Posted 6 years ago
Dear Mrs Davis, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Posted 6 years ago
We were very happy with your service to get rid of the outbreak of dry rot in our property. The technicians carried out the work well and were very pleasant. They dealt with it with as little disruption as possible and kept the dust under control as best they could.
Helpful Report
Posted 6 years ago
Dear Mr Andrew, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Posted 6 years ago
Mark was very helpful in relation to our concerns and clearly explained our options regarding possible actions
Helpful Report
Posted 6 years ago
Dear Mr Dick, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Posted 6 years ago
Professional, helpful, friendly service and great expertise
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Posted 6 years ago
Dear Mrs Ritchie, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Posted 6 years ago
I am extremely pleased with the service and workmanship in the repairs carried out in my fathers house. All the staff from surveyor, the damp repairer, plasterer to supervisor, checking work after done, were very efficient, helpful and pleasant to deal with. The work was carried out on the day asked for and completed as quickly as possible knowing there was some urgency to do so. I would have no hesitation in recommending the company and their work I would highly recommend them. I also thought the cost of the job required was a very reasonable price.
Helpful Report
Posted 6 years ago
Dear Mrs Cran, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Posted 6 years ago
the guy that did the survey was very helpful and informative all the men that carried out the work both the damp proofers and plasterers did a really good job and cleaned up after finishing we are extremely pleased with the work overall dennis & anne cook carlisle
Helpful Report
Posted 6 years ago
Dear Mr Cook, Thank you for taking the time and sharing your experience with Richardson & Starling. Your feedback is much appreciated!
Posted 6 years ago
Fabulous job, great team who working tirelessly to get the job done. Can't recommend R&S highly enough. Thanks to all involved, particularly Danny and Keiren...
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Posted 6 years ago
Dear McNamara, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Posted 6 years ago
Throughout the work I received very professional treatment from your staff and I feel that the work in my property was completed to a high standard and left clean. I would not hesitate to recommend Richard and Starling who I preferred due to Melvin Niven who has worked on other properties for us at a very professional level. (Apologies for my delay in responding)
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Posted 6 years ago
Dear Ms Newlands, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Posted 6 years ago
Clark from R&S came out to have a look at my windows. He was punctual, friendly and gave sound advice. Ultimately, I was informed that the service of my window mastic was not something provided by the company, though I was pointed into the right direction. I felt that the service provided for inspection and quoting was great.
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Posted 6 years ago
Dear Mr Rufrancos, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Posted 6 years ago
Very clean and tidy no mess at all very well mannered exelent job done would recommend
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Posted 6 years ago
Dear Mr Crellin, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Posted 6 years ago
Richardson and Starling have been brilliant. From the moment I got in touch to book a survey for potential woodworm, through to the treatment itself they have been a pleasure to deal with. James treated the woodworm problem (in the loft, on the hottest day, poor fella!) I couldn't have asked for a more professional chap - pleasant and chatty, but also hardworking, helpful and tidy. This is a great company with really helpful staff - will definitely recommend to anyone.
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Posted 6 years ago
Hi Dan, Thank you for taking the time to share your experience with Richardson & Starling. Your feedback is much appreciated!
Posted 6 years ago
Richardson and Starling is rated 4.9 based on 622 reviews