Richardson and Starling Reviews

4.9 Rating 551 Reviews
98 %
of reviewers recommend Richardson and Starling
4.9
Based on 551 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Richardson and Starling Reviews

About Richardson and Starling:

With a network of 16 branches across Scotland and the North of England, Richardson and Starling are one of the top property preservation companies in the UK. After more than 85 Years of continuous growth, we can now provide a complete property preservation solution backed up with our long-term guarantees.

Our efforts to provide the highest quality workmanship and exceptional customer service are continuously recognised through online customer reviews and construction industry awards.

No matter if it is a condensation issue in your flat, penetrating damp problems in your house or a timber rot attack in a historic building, Richardson & Starling can provide a targeted and value for money solution.

Branches across Scotland and the North of England: Glasgow, Edinburgh, Aberdeen, Stirling, Dumfries, Kirkcaldy, Carlisle, Dundee, Ayr, Lanark, Perth, Oban and Hawick.

Visit Website

Phone:

01416479485

Email:

info@woodrot.com

Location:

8 Cambuslang Way Cambuslang
Glasgow
G32 8ND

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Richardson and Starling 5 star review on 7th December 2023
David A
Richardson and Starling 5 star review on 27th June 2023
Anonymous
Richardson and Starling 5 star review on 28th April 2023
Anonymous
Richardson and Starling 5 star review on 7th September 2022
Anonymous
Richardson and Starling 5 star review on 12th August 2022
Matthew B
Richardson and Starling 5 star review on 28th April 2022
M Y
Richardson and Starling 5 star review on 6th April 2022
Mrs Rita J
5
Anonymous
Anonymous  // 01/01/2019
I had my bathroom floor replaced by Stevie James from Richardson and Starling today 17th August 2022, this staff member was extremely professional, explained exactly what he was doing and why, very polite and pleasant manner, probably one of the nicest workers I have ever dealt with, I have a disabled daughter and he took on board keeping the job as un-intrusive with minimal disturbance as my daughter is Autistic. Mr James got on with the job and done a very good job of recovering a very old floor in order for a council bathroom refit due tomorrow. I was very impressed with the level of professionalism, kindness and tidiness of the job undertaken. Mr James went above and beyond by removing some bath tidy items that appeared to be stuck to the tiling by locating where they were screwed on and removing them for me, he also left absolutely no mess whatsoever on completion of his work. I am rating Stevie James a 5 star rating due to all of the above as I am 100% satisfied with the work carried out to a very high standard. I would highly recommend Richardson and Starling to anyone looking for complete professionalism.
Helpful Report
Posted 1 year ago
Dear Connie, Thank you for your review! We're glad to hear you were happy with the service from our team and look forward to working with you in the future. It's great to hear you're happy with the job carried out by Stevie and we'll pass on your comments to him.
Posted 1 year ago
Excellent work done by Steven (Plasterer). Very polite, hard working and left everything spotless after he finished. I would highly recommend Steven
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Posted 1 year ago
Thank you for taking the time to review your experience with Richardson and Starling. It's great to hear you're happy with the job carried out by Steven and we'll pass on your comments to him.
Posted 1 year ago
I contacted Richardson & Starling to treat my property for woodworm. Mr Arthur Blower came out and surveyed the property he was very knowledgeable and a few days later I was sent the pack with the price, which was very reasonable for the work to be carried out. I kept Richardson & Starling informed on the progress to get the property ready for spraying. I was contacted by Darcy and Greg once to see if I was ready as they had an opening they were both very polite and professional. The first two times the property wasn't ready to be sprayed. I contacted the office last week to say we were ready and they fitted me in over 2 days this week. I them received a call on Monday to ask if Tuesday would be okay as they had an opening and it would only be one day to spray the property with 2 men. I accepted this date and today Mike and Evan arrived. It only took them half a day to spray as the floorboards and roof space had been opened up for them and most of the cobwebs had been removed from the roof timbers. Both Mike and Evan were very professional and I would highly recommend Richardson & Starling's Dumfries branch.
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Posted 1 year ago
Thank you for your review, Wendy. We're glad to hear you are happy with the job the team carried out and we'll pass on your comments to Arthur, Darcy, Greg, Mike and Evan. We look forward to working with you in the future.
Posted 1 year ago
Amazing job done by Mike, very clean & tidy well impressed, thank you very much 😁😁
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Posted 1 year ago
Thank you for taking the time to review your experience with Richardson and Starling, we really appreciate it and will pass on your comments to Mike. We look forward to working with you in the future.
Posted 1 year ago
woodworm treatment in garage was strait forward and carried out efficiently by a very pleasant youg man .
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Posted 1 year ago
Thanks for taking the time to leave us a review, Ronald. We really appreciate it and look forward to working with you in the future.
Posted 1 year ago
Highly recommend!! Tarbolton. Very happy with a job well done!! Turned up on time. Repair to dampness on back wall of kitchen. The guys ( David Armstrong, Jordan Reid and Josh Jones) properly prepared all the kitchen with dust coverings/protection and got on with the job. Pleasant and very helpful with David explaining what the job entailed and how they would go about it. When the job was finished they tidied and cleaned up the kitchen to a really good standard, considering there was a lot of dust etc with the work carried out. Fortunately, David's work is way, way better than his singing, haha ;-)
Richardson and Starling 5 star review on 12th August 2022
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Posted 1 year ago
Thanks for your review Matthew, we're glad to hear you're happy with the job carried out by David, Jordan and Josh and will pass on your comments to them. We look forward to working with you in the future.
Posted 1 year ago
Boys came to my house early this morning in Ayr,and have worked hard all day,done an excellent job and even cleaning up,boys were friendly and hard working..5* from me..would highly recommend..
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Posted 1 year ago
Thanks for your review Marie, we really appreciate you taking the time to leave us feedback. We look forward to working with you in the future.
Posted 1 year ago
Excellent communication from day one, clearly explained what work was necessary and how it would be carried out, arrived on time, did what they said they would and left the work area tidy. What more could you want?!
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Posted 1 year ago
Thank you for the review. We appreciate you taking the time to give feedback on your experience with us, and we look forward to working with you in the future.
Posted 1 year ago
Mike & Kevin from the Dumfries branch were great today - did a great job and left the place spotless. Took time to explain what they had done and how long to leave the area before entering (woodworm treatment). Highly recommended.
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Posted 1 year ago
Thanks for your review Sharon, we're glad to hear that you're happy with the work Mike and Kevin carried out, we'll pass on your comments to them. We look forward to working with you in the future.
Posted 1 year ago
Called a few companies who all had a call out charge of ÂŁ150 + . I called R & S , they were further away but happy to come to us and had NO call out charge. Roddy came to survey , our loft and looked at our home report. He gave us great advice and 2 options . We then had treatment carried out by Billy and Peter who ensured the relevant areas and beyond were treated . I found everyone I spoke to on the phone and everyone who attended the property to be professional,knowledgeable and friendly. A great service , we would definitely recommend Richardson and Starling.
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Posted 1 year ago
Thank you for your review, Alison, we really appreciate it! We'll pass on your comments to Roddy, Billy and Peter and look forward to working with you in the future.
Posted 1 year ago
Colin J and Mark B gave us 5 star treatment. They worked very hard from the moment they arrived at our house. They explained what they were going to achieve and set about protecting the floor with appropriate materials. They were skilful and professional and didn’t waste any time. After the job was completed, they left everything as clean and tidy as they could make it. I would highly recommend Richard and Starling to anyone seeking repairs to their property.
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Posted 1 year ago
Thanks for your positive review Sue and Mike. We appreciate you taking the time to give us feedback. We will pass on your comments to Colin and Mark and look forward to working with you in the future.
Posted 1 year ago
Roddy McKenzie, Surveyor inspected our damp issue and was very professional and honest about the solution, reassuring us that we just had mould as a result of condensation and nothing more serious. We are very grateful that he was thorough in his inspection and clear about how we could solve the issue ourselves. Thank you so much. Gary and Ange Dickson, Irvine.
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Posted 1 year ago
Thank you for your review, Gary and Angela. We really appreciate you taking the time to leave us feedback and we'll pass on your comments to Roddy.
Posted 1 year ago
10/10 Job done by Evan Mckinley. He was hardworking, polite and very good at his job! I would 100% recommend the full company, from start to finish they have been efficient and I will 100% be using them in the future. Thank you, everyone!
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Posted 1 year ago
Thanks for your review, Jock. It's great to hear such good feedback for Evan, we'll pass on your comments to him. We look forward to working with you in the future.
Posted 1 year ago
Excellent service from this company. From initial enquiry, through to the woodbore treatment being completed in our loft, it was nothing other than professional. No corners were cut, everything was done to a high standard. I would recommend Richardson and Starling as a go to company for any issues you may have with your home that require specialist treatment!
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Posted 1 year ago
Thank you for your positive review Marion, your feedback is much appreciated. We look forward to working with you in the future.
Posted 1 year ago
Great work from Robin, Jamie and the crew from the Edinburgh Office. Everything was made very easy from the initial call. Meeting Roy for the survey, receiving the quote, agreeing on a start date with George and for work to begin. A few hiccups here and there (mainly on my side) but delighted with the result and that my house no longer smells like a 'damp dog' (as quoted by my daughter). Not forgetting the ladies from the office, Diane and Sandra. Would definitely recommend. Thank you.
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Posted 1 year ago
Thank you very much for your feedback, Kate. We are glad that the team was able to help fix the issue! We will pass on your comments to them all! Your feedback is much appreciated!
Posted 1 year ago
The service I received from Richardson and Starling was excellent. Stephen, Neil and Shaun were very friendly and explained what the process would entail. On returning to the property I found everything as it should be. Thank you and I will certainly pass on your details to anyone requiring your services. Joan Fowler
Helpful Report
Posted 1 year ago
Thank you for your positive review Joan, it's great to hear that you were happy with the service Stephen, Neil and Shaun provided and we'll pass on your comments to them. We look forward to working with you in the future.
Posted 1 year ago
Great service provided, prompt, friendly and efficient.
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Posted 1 year ago
Thank you for your positive review, Steven. We appreciate you taking the time to give us feedback and look forward to working with you in the future.
Posted 1 year ago
I had been advised by several contacts that R&S are the best in the field. Their surveyor Roddy McK with his experience and expertise was hugely reassuring that my long standing damp problem could be fixed. David and Jordan put in a tremendous effort to transform my kitchen. No fun hacking off 120 year old damp plaster or removing an 18 year old fitted kitchen cabinet without causing damage to cornice etc. Did I know that finished plaster can be as smooth as glass? They dovetailed perfectly . I don’t believe I got the A Team, I got the A Team PLUS! My Labrador loved them and vice versa ,though she had one major disappointment . …..throughout all this muck and stoor they didn’t have ONE SINGLE teabreak! As to cost ,a loss adjuster was involved acting for the insurer of my negligent neighbours.He was impressed with both the surveyor’s report and the quote and I was not required to involve any other companies.
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Posted 1 year ago
Thank you for your review, we really appreciate you taking the time to leave feedback, and we will pass on your comments to Roddy, David and Jordan and we look forward to working with you in the future.
Posted 1 year ago
Had infestation treatments carried out by the Aberdeen branch. Davie and Neil were very friendly and took great care protecting surrounding areas. Whole operation went very smoothly with no fuss. Would recommend.
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Posted 1 year ago
Thank you for taking the time to review your experience with us, Stephen. Your feedback is much appreciated and we will pass on your comments to Davie and Neil.
Posted 1 year ago
Richardson and Starling were a good company to deal with. Everything was handled efficiently from survey to completion of the treatment. Davie and Lee who carried out the work were tidy and helpful. They took care to cover carpets etc. and kept disruption to a minimum. I would definitely recommend Richardson and Starling.
Helpful Report
Posted 1 year ago
Thank you for your review, Angie, we're glad to hear that Davie and Lee were able to help. We'll pass on your comments to them and look forward to working with you in the future.
Posted 1 year ago
Richardson and Starling is rated 4.9 based on 551 reviews