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Richardson and Starling Reviews

4.9 Rating 556 Reviews

97 %

of reviewers recommend Richardson and Starling

Company Reviews

4.9

Based on 556 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Richardson and Starling:

With a network of 16 branches across Scotland and the North of England, Richardson and Starling are one of the top property preservation companies in the UK. After more than 85 Years of continuous growth, we can now provide a complete property preservation solution backed up with our long-term guarantees.

Our efforts to provide the highest quality workmanship and exceptional customer service are continuously recognised through online customer reviews and construction industry awards.

No matter if it is a condensation issue in your flat, penetrating damp problems in your house or a timber rot attack in a historic building, Richardson & Starling can provide a targeted and value for money solution.

Branches across Scotland and the North of England: Glasgow, Edinburgh, Aberdeen, Stirling, Dumfries, Kirkcaldy, Carlisle, Dundee, Ayr, Lanark, Perth, Oban and Hawick.

Visit Website

Phone:

01416479485

Email:

info@woodrot.com

Location:

8 Cambuslang Way Cambuslang
Glasgow
G32 8ND

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Richardson and Starling 5 star review on 7th December 2023

Richardson and Starling 5 star review on 27th June 2023

Richardson and Starling 5 star review on 28th April 2023

Richardson and Starling 5 star review on 7th September 2022

Richardson and Starling 5 star review on 12th August 2022

Richardson and Starling 5 star review on 28th April 2022

Richardson and Starling 5 star review on 6th April 2022

5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I cannot speak too highly of the crew that came into our house to strip the old damp plaster from our bedroom walls and repair and re plaster them not only was the work carried out to a high standard the crew were very polite and courteous keeping us in the loop as to how the job was progressing they cleaned everything up after them So take a bow . Shawn Ross(Joiner) Michael Annandale (Joiner) Zak Henry (Apprentice Joiner) Ross Mavor (Plasterer) Alexander Young (Apprentice Plasterer) regards Thomas and Fiona Digan”

Posted 2 years ago

Dear Mrs Digan, Thank you for taking the time and reviewing your experience with Richardson & Starling. We are sure that the crew will be thrilled to hear that they earned yet another positive review for the company! Much appreciated!

Posted 2 years ago

“I have been a homeowner for many many years, and in many parts of the world. I have met many tradesmen, all of varying character and standard of work. I can honestly say thatEvan, who completed the treatment of the roof at my property yesterday , is in the top 3 for quality of workmanship, perfectionism, engaging personality, honesty and integrity. Access to the job was through a hatch in the bathroom . It’s always immaculate , so I was a bit worried I would have to clean up debris. But the condition Evan left the property in, on completion, was even better than I could have hoped or expected. Delighted !”

Posted 2 years ago

Dear Lynda, Thank you for taking the time and reviewing your experience with Richardson & Starling. We are sure that Evan will be thrilled to hear that they earned yet another positive review for the company! Much appreciated!

Posted 2 years ago

“Fantastic customer service from the Aberdeen branch to organise the work. Both operatives Lee and Davie were happy to discuss the work through every step and did excellent work.”

Posted 2 years ago

Dear Mr Calder, Thank you for taking the time and reviewing your experience with Richardson & Starling. We are sure that Lee & Davie will be thrilled to hear that they earned yet another positive review for the company! Much appreciated!

Posted 2 years ago

“Fantastic work everything was covered and any mess cleaned up very happy with the job done and Fantastic workmen especially Mark that was tge main guy here”

Posted 2 years ago

Dear Pamela, Thank you for taking the time and reviewing your experience with Richardson & Starling. We are sure that Mark will be thrilled to hear that they earned yet another positive review for the company! Much appreciated!

Posted 2 years ago

“Very professional from the first contact via phone call through to quote and finishing the job would definitely recommend the Aberdeen team a job well done”

Posted 2 years ago

Dear Kaz, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Richardson & Starling Team

Posted 2 years ago

“Fantastic job from the whole Aberdeen Team in dealing with penetrating damp to the living room wall. Lea and Davie were very professional and friendly throughout and left everything clean and tidy giving the nature of the job. Special shout out to Sarah and Jackie for keeping me well informed and Billy the plaster who did an amazing Job”

Posted 2 years ago

Dear Mr Rooke, Thank you for taking the time and reviewing your experience with Richardson & Starling. We are sure that folk will be thrilled to hear that they earned yet another positive review for the company! Much appreciated!

Posted 2 years ago

“Fantastic job from the whole Aberdeen team in dealing with penetrating damp to the living room wall. Lea and Davie were very professional and friendly throughout and kept things as tidy as they could giving the nature of the work. Special shout to Sarah and Jackie for keeping me totally informed and Billy the plasterer who did an amazing job”

Posted 2 years ago

Dear Mr Rooke, Thank you for taking the time and reviewing your experience with Richardson & Starling. We are sure that folk will be thrilled to hear that they earned yet another positive review for the company! Much appreciated!

Posted 2 years ago

“We’ll deserved 5 star recommendation The whole team-from the Aberdeen branch were very professional and efficient in dealing with our problem (penetrating damp.) Ryan & Neil did a great job. Many thanks to all”

Richardson and Starling 5 star review on 13th September 2021

Posted 2 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. We are sure that Ryan and Neil will be thrilled to hear that they earned yet another positive review for the company! Much appreciated!

Posted 2 years ago

“Allan Brown from the Dundee office recently surveyed a holiday cottage that I am selling after possible woodworm was flagged up in the home report. He was very knowledgeable, and helpful and his report was sent quickly and efficiently. The office staff couldn’t have been more helpful and pleasant when organising the appointment. I would highly recommend.”

Posted 2 years ago

Dear Anne, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 2 years ago

“Chris, Alan & Greg from the Hawick office came to treat the woodworm and damp in our loft. I have to say they were excellent, smart and courteous as they went about the job. When they had finished it was like they had not been there, no mess at all, they even helped me move a fridge. A First Class Service I would highly recommend them. Thank you guys”

Posted 2 years ago

Dear Neil, Thank you for taking the time and reviewing your experience with Richardson & Starling. We are sure that Chris, Alan and Greg will be thrilled to hear that they earned yet another positive review for the company! Much appreciated!

Posted 2 years ago

“great plasterwork,left house clean and tidy, job well done”

Posted 2 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Posted 2 years ago

“father and son team treated my attic for woodworm , excellent work ,everything left spick and span , very professional yet friendly team , would recommend .”

Posted 2 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Posted 2 years ago

“I cannot rate this company high enough. So professional, kind and efficient. They turned a very stressful and upsetting experience of finding rising and penetrating damp unexpectedly in my new property, to a better one. I am so expressed with their service. I would strongly recommend them. The price was also very reasonable. 10/10”

Posted 2 years ago

Dear Rebecca, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Posted 2 years ago

“We had some time critical work needing done before we exchanged on the sale of our property and Richardson and Starling in Edinburgh were incredibly helpful in making sure this happened in the necessary timeframe - Jamie kindly came and did the work over a weekend, and was very helpful, thorough and efficient throughout. The team were responsive to emails and we really appreciated the thorough assessment we got on the initial visit by Clarke, which contrasted to some very dodgy quotes we got from other companies who took hardly any time to assess the issue! We would highly recommend them.”

Posted 2 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. We are sure that Jamie will be thrilled to hear that they earned yet another positive review for the company! Much appreciated!

Posted 2 years ago

“I recently contacted Richardson & Starling to complete a survey. James the surveyor was very professional and easy to deal with. The final report was also very clear and easy to understand what was required.”

Posted 2 years ago

Dear David, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 2 years ago

“Great work on a small area of dry rot by the Aberdeen team. Dave and Kostas worked very quickly and left no trace of mess behind. Couldn't rate the two of them highly enough.”

Posted 2 years ago

Dear Ed, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 2 years ago

“We were very pleased with the work we had done. John and Jock arrived promptly. They were professional, friendly and their work was of a high standard.”

Posted 2 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 2 years ago

“Excellent work from Billy & David from the Ayr branch. Hard working guys who were very friendly and cleaned up any mess they made. Highly recommended”

Posted 2 years ago

Dear Yvonne, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 2 years ago

“R&S were friendly, professional, and efficient throughout. When we moved into our lower ground flat in Aberdeen we knew that the previous owners had used R&S for work in one bedroom (i.e., half the length of a wall that is partially underground). We could see the quality of the finish in that room so it was an easy decision to contact them about the other room. Although the moisture levels weren't terrible, there was some discolouration and signs of moisture. The work undertaken involved taking down the plaster, inserting a moisture-proof membrane and rebuilding/plastering the wall. All of that work was carried out well and R&S were very flexible when it came to the finishing touches (e.g., removing a door from an alcove cupboard and adapting the skirting and plaster to fit the new design). I highly recommend them.”

Posted 2 years ago

Dear Jo, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 2 years ago

“Turned up on time, professional and very helpful. Over the moon with the job Billy and David carried out to my daughter's flat”

Posted 2 years ago

Dear Caroline, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 2 years ago

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Richardson and Starling is rated 4.9 based on 556 reviews