Richardson and Starling Reviews

4.85 Rating 298 Reviews
97 %
of reviewers recommend Richardson and Starling
Merchant Metrics
Shipping & Delivery
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Richardson and Starling Reviews

About Richardson and Starling:

With a network of 12 branches across Scotland and the North of England, Richardson and Starling are one of the top property preservation companies in the UK. After more than 85 Years of continuous growth, we can now provide a complete property preservation solution backed up with our long-term guarantees.

Our efforts to provide the highest quality workmanship and exceptional customer service are continuously recognised through online customer reviews and construction industry awards.

No matter if it is a condensation issue in your flat, penetrating damp problems in your house or a timber rot attack in a historic building, Richardson & Starling can provide a targeted and value for money solution.

Branches across Scotland and the North of England: Glasgow, Edinburgh, Aberdeen, Stirling, Dumfries, Kirkcaldy, Carlisle, Dundee, Ayr, Lanark, Perth, Oban and Hawick.

Visit Website

Phone:

01416479485

Email:

richardsonandstarlingmgr@gmail.com

Location:

8 Cambuslang Way
Cambuslang, ,

Write Your review

Tell us how Richardson and Starling made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Willie Frew and John from Glasgow recently completed an excellent damp- proofing job on my tenement flat in Glasgow. I have no hesitation in recommending this company to others.
Dear Brian, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Last week damp proofing work was completed successfully and on time by Mike and Bob. They provided a professional service throughout, experienced in what they do so we had complete confidence in them and couldn't recommend the company more highly than we do. Any questions were answered immediately by them and the finish is excellent with the kitchen and other rooms restored perfectly. From our initial contact and meeting with Alan Brown, subsequent meetings and phone calls with Steve we felt we were in good hands. Thank you.
Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
I recently received an outstanding service from Dave Young from Aberdeen. Completed as agreed within 2 days. Knowledgeable and very helpful. I would have no hesitation in recommending this company.
Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
I was worried about the floorboards in my hall but one visit from Allan Brown put my mind at rest. He advised just a bit of damage due to being lifted and re laid a number of times. He was courteous, professional and I would definitely instruct this company again if I had any concerns in the future.
Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Had the pleasure of dealing with James Dunn from Glasgow Branch when we had an issue with our hardwood flooring . James assessed the situation made a diagnosis confirmed diagnosis after double checking and advised on solution this was all done with a free Quote Very professional service .Highly recommend this company .
Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
We had issues with damp in the rear bedroom of our cottage. Survey suggested damp proof lining and insulation was needed to fix this. The work was carried on over two days by David Wade, Stuart Rodger, Jordan Reid and John Mills from Richardson and Starling. Excellent work from the guys and they cleaned and tidied up at the end, can't fault them at all. Really pleased with the work from start to finish.
Dear Tony, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
The plasterer who done the work in my house was the most polite and professional tradesman i have come across in many years , , From the minute he chapped the door he explained everything he would be doing and took me throo every stage and explained why it gets done that way , The first he done when he came into my house he insisted on laying protetive cover on carpets and flooring , During works he even asked if he could plug in his radio , normaly tradesman dont care or ask they jst plug anything if they need . The finish to the two walls were amazing not a blemish to be seen , Im sure his name was Steven Allan , i remember rightly
Dear Mr Thomson, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
I was very worried about a possible damp patch in my Aberdeen property. I contacted Richardson and Starling and they came free of charge within the week. Steven McLeavy was courteous and 'Covid aware'. He took time to explain the issues, inspect the relelvant areas and reassure me that no further work was required. This initial visit was free of charge and I was delighted that no work needed to be carried out.
Dear Bowman. Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
From start to finish on this job in our cellar, Richarson and Starling Edinburgh branch did an excellent job. They kept us fully informed throughout, and were very accommodating when we had to change start dates. Jamie and Ryan did an excellent job responding to our requests to protect the next room from dust as much as possible. Great chaps to have on site.
Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Richardson & Starling have just carried out a job for the removal of woodworm in my cellar. The whole experience throughout, from the first telephone call, then to the actual survey followed by the report and ultimately to the job itself, was all extremely professional and pleasant. William and Scott who carried out the work were very pleasant and they did an amazing job. I highly recommend Richardson & Starling.
Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
outstanding work from william cooper and david cooper. the roughcast is fantastic and left the property spotless clean inside and out. verry happy
Dear Mr Strachan, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Whilst it was not good or indeed welcome news. The service from both Kenny Stewart (surveyor) and Graeme Russell (Joiner) and Aiden Russell (joiners apprentice) The level of service and professionalism was excellent
Dear Robert, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
The Surveyor, Darren, was professional, knowledgeable, and took the time to explain everything. I now have a clear idea of the work that needs to be done. Thanks very much.
Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Professional, polite, great standard of work and absolutely no hassle at all from quote to booking in, to work completed, follow up call and invoice. Highly recommended.
Dear Jess, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Thanks to the staff in Aberdeen Derek and Sarah for their help with my recent repair,free survey first and job was done quickly and efficiently,workmen and plasterer were tidy and cleaned up afterwards,would recommend Richardson and Starling .
Dear Sandra, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Great service. Free survey as arranged, Work undertaken quickly and efficiently. I would highly recommend.
Dear Mrs Hunter, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
I recently contacted Richardson and Starling in Edinburgh branch to get advice on a problem in the conservatory. Having used them in preference to other companies for a different issue a few years previously, I had no hesitation in going straight to them again this time. Malcolm, the surveyor, explained what remedial work would be required and what possible additional expense might be incurred eg a replacement window as the existing window was old and might break going back into the frame. The final bill was, in fact, exactly as quoted. Malcom very kindly returned to check an issue for me before the work started and this was much appreciated. Communication was very good from the first point of contact with the office staff and then with Malcolm and John, the Contracts Manager. Malky, who did the work, was absolutely excellent. I feel that Richardson and Starling provide a personal customer-focused service at reasonable prices and I have no hesitation in recommending them.
Dear Miss W, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
I was extremely pleased with the service provided by Malcolm and his team. Even when things didn’t quite go as planned they were quickly addressed without fuss. I was quoted a range of prices for the work from ridiculously low to extortionately high. Malcolm having clearly and knowledgeable explained what was required gives me confidence that only the work that was necessary was carried out and fairly priced.
Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
I had a number of quotes to undertake some damp-proof works for my basement flat in Edinburgh. These ranged from the ridiculously overpriced (Wise Property Care) which included blatant unnecessary works to cheap quotes that would barely cover costs. I eventually settled on Richardson and Starling who provided an excellent overall package, including a detailed survey work and extensive pre-works communication, the project manager John who was always forthcoming and available for queries and Robin who undertook the work to an excellent standard. The professionalism by all concerned I found for this extensive works to my property provided a welcome peace of mind as I live abroad. The team I recommend wholeheartedly.
Dear Mr Forbes, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Darren went above and beyond to help out with the survey, it was very reassuring, thanks.
Dear Mrs Rowan, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team
Richardson and Starling is rated 4.85 based on 298 reviews