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Richardson and Starling Reviews

4.9 Rating 554 Reviews

97 %

of reviewers recommend Richardson and Starling

Company Reviews

4.9

Based on 554 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Richardson and Starling:

With a network of 16 branches across Scotland and the North of England, Richardson and Starling are one of the top property preservation companies in the UK. After more than 85 Years of continuous growth, we can now provide a complete property preservation solution backed up with our long-term guarantees.

Our efforts to provide the highest quality workmanship and exceptional customer service are continuously recognised through online customer reviews and construction industry awards.

No matter if it is a condensation issue in your flat, penetrating damp problems in your house or a timber rot attack in a historic building, Richardson & Starling can provide a targeted and value for money solution.

Branches across Scotland and the North of England: Glasgow, Edinburgh, Aberdeen, Stirling, Dumfries, Kirkcaldy, Carlisle, Dundee, Ayr, Lanark, Perth, Oban and Hawick.

Visit Website

Phone:

01416479485

Email:

info@woodrot.com

Location:

8 Cambuslang Way Cambuslang
Glasgow
G32 8ND

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Richardson and Starling 5 star review on 7th December 2023

Richardson and Starling 5 star review on 27th June 2023

Richardson and Starling 5 star review on 28th April 2023

Richardson and Starling 5 star review on 7th September 2022

Richardson and Starling 5 star review on 12th August 2022

Richardson and Starling 5 star review on 28th April 2022

Richardson and Starling 5 star review on 6th April 2022

5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with work done Dan and Ben where both professional ,hard working and extremely pleasant to have work in your home. Finished wall after plastering is excellent and no mess. Thank you Dundee office . Small request would like a little better communication of arrival times so can plan day .”

Posted 8 months ago

Thanks for your review JG. We're glad to hear you're happy with the job Dan and Ben did and we'll pass on your comments to them.

Posted 8 months ago

“Was very satisfied with the services of the Dundee branch and that of both technicians Bob Emery and Bobby the plasterer. The work was carried out on the dates set with the professionalism that you don't get from many companies nowadays. As stated in the work schedule carpet was protected and work site left clean and tidy. They did exactly as it says on the tin, would highly recommend.”

Posted 8 months ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. We are sure that the team at the Dundee branch will be thrilled to hear that they earned yet another positive review for the company! Much appreciated!

Posted 8 months ago

“We are very satisfied with the work carried out to our house by the Aberdeen Branch. The work was carried out to a high standard, on schedule and the property was left clean and tidy. Steven McLeavy who surveyed the property was helpful and explained the issue well. Sarah Angus and Rachael Murison made the arrangements and kept us well advised The technicians, David Shepherd, Callum Robertson and Neil Ferries were friendly, helpful and kept us informed of progress. all in all we were very satisfied with the service provided.”

Posted 9 months ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. We are sure that the team at the Aberdeen branch will be thrilled to hear that they earned yet another positive review for the company! Much appreciated!

Posted 8 months ago

“Excellent job from the Dundee branch. Bob Emery provided a 1st class service.”

Posted 9 months ago

Thank you for the review. It's great to hear you are happy with the work carried out by Bob and the team in Dundee, we'll pass on your comments to him! We look forward to working with you in the future.

Posted 9 months ago

“This company was recommended by our solicitor during purchase. They identified penetrating damp against the south wall of a granite property. The work done was very professional, and the technicians Kostas and Callum identified further potential problems which the company also fixed. The quality of the workmanship was excellent, but perhaps due to the season there were difficulties with the timings. They were delayed on a previous job, and our job then took longer likely inconveniencing the next clients. There was also a lack of communication between the various "teams" (subcontractors) such that there was a bit of a mess for us to clean up at the end, and to cart away. We were told that some work had to await a specialist plumber or electrical subcontractor, who when arrived, felt that the joiners could have done the work. That may have added to the cost. It is a high cost service and I guess for that reason I hold them to a higher standard.”

Posted 9 months ago

Thank you for your feedback, we are sorry that the works didn’t go exactly to plan, scheduling can sometimes be disrupted when further work is identified. It’s good to hear that you found the standard of work to be excellent. Thanks again for your feedback.

Posted 9 months ago

“Graeme and Willie did a great job in treating our damp problem in Larkhall New Parish Church. The organisation from start to finish was first class. Daryn the Supervisor and the contracts Team made sure that the work was done to a high standard. I would recommend Richardson & Starling to any church who have a Rot or Damp problem”

Posted 9 months ago

Dear Graham, Thank you for taking the time and reviewing your experience with Richardson & Starling. We are sure that Graeme, Willie and Daryn will be thrilled to hear that they earned yet another positive review for the company! Much appreciated!

Posted 9 months ago

“Polite and efficient work leaving everything exactly as found.”

Posted 9 months ago

Thank you for taking the time and reviewing your experience with Richardson & Starling.

Posted 9 months ago

“We had a tenanted commercial property in Dundee which had a room affected by damp. Firstly their surveyor attended to assess the extent of the problem and then provided us with a detailed report of his findings. We needed a very quick turnaround as our tenant wasn't able to use the room for part of her business. The team from Richard & Starling were very accommodating and got the works completed with no disruption to the occupying tenant. Thank you very much for excellent service!”

Posted 9 months ago

Thank you for the 5-star review. We appreciate you taking the time to review your experience with Richardson & Starling.

Posted 9 months ago

“Excellent service. Kev and kris arrived on time . Completed the works as they said they would , and to a timescale . They were efficient and cleaned up afterwards. Would recommend. Thank you lads.”

Posted 9 months ago

Thank you for the review Lynne. It's great to hear you are happy with the job carried out by Kev and Kris and we'll pass on your comments to them.

Posted 9 months ago

“First class service. Arrived on time, excellent job carried out and left the area in a neat, clean condition. Would definitely recommend them.”

Posted 9 months ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Posted 9 months ago

“Paul taylor our technician/ plasterer .Great job ,high quality finish , no mess Clean up after himself. Dumfries Branch customers Mr and Mrs S Rome Laurieknowe Dumfries”

Posted 10 months ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. We are sure that Paul will be thrilled to hear that they earned yet another positive review for the company! Much appreciated

Posted 9 months ago

“We had worked carried out on Thursday 22nd and Friday 23rd . Both men were very efficient . John the plasterer was here Monday and today . He was also very good and made sure everything was tidy before he left .”

Richardson and Starling 5 star review on 27th June 2023

Posted 10 months ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. We are sure that John will be thrilled to hear that he earned yet another positive review for the company!

Posted 10 months ago

“We have been most impressed by the Aberdeen branch of Richardson and Starling, including Steven who carried out the survey and explained everything to us, Sarah in the office who made the arrangements and kept us fully informed and Davey and Kostos who carried out the work professionally and efficiently. Thank you.”

Posted 10 months ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. We are sure that Steven, Sarah, Davey and Kostos will be thrilled to hear that they earned yet another positive review for the company! Much appreciated

Posted 10 months ago

“The work was very efficiently and quickly carried out”

Posted 10 months ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Posted 10 months ago

“I would highly recommend Richardson and starling, I am delighted with the every aspect of the service. From the initial survey undertaken by Melvin, I felt I was getting honest professional advice. Darren who undertook the work was prompt, polite and excellent at his job. He was very patient with all my silly questions, and extremely knowledgeable about the issue and the remediation required.”

Posted 10 months ago

Thank you for the review Karin. It's great to hear you are happy with the job carried out by Melvin and Darren and we'll pass on your comments to him

Posted 10 months ago

“The guys very professional from start to finish. The mess was minimal. Turned up on time and delivered a first class job.”

Posted 11 months ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Posted 11 months ago

“Getting flat roof replaced, I warned Richardson & Starling that I would probably need woodworm treatment. This was apparent when the old roof was removed. R&S managed to get a surveyor out within a couple of hours in the early afternoon and he confirmed treatment was needed. As the roofers needed to get on with the job, time was critical. R&S sent me a quote by email later in the afternoon, and when I accepted they arranged for an operative to do the job the next morning, fitting in the treatment with the roofers' activities. Wonderful service from R&S (Sarah (office), Steven (surveyor) and Neil (operative). I cannot reccomend them too highly.”

Posted 11 months ago

Dear K Dietz, Thank you for taking the time and reviewing your experience with Richardson & Starling. We are sure that Sarah, Steven and Neil will be thrilled to hear that they earned yet another positive review for the company! Much appreciated!

Posted 11 months ago

“We had Evan from the Dumfries branch help resolve our issue with woodworm and replace a rafter . We couldn't be happier with the work that was carried out. Evan worked efficiently with no mess and minimum disruption from when he arrived until he finished. He was polite and professional and kept us updated on how things were progressing. Sharing photos of the completed job was really helpful. Would certainly recommend Richardson & Starling.”

Posted 11 months ago

Thank you for your positive review, Michael, we appreciate you taking the time to leave feedback on your experience with us. We'll pass on your comments to Evan.

Posted 11 months ago

“Doing our damp-proofing work was always going to be a messy job, but the staff were very well organised and kept mess to a minimum - much less than I'd feared.”

Posted 11 months ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Posted 11 months ago

“Quick, easy and efficient. Very pleasant to talk to.”

Posted 1 year ago

Thank you for the 5-star review. We appreciate you taking the time to review your experience with Richardson & Starling.

Posted 11 months ago

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Richardson and Starling is rated 4.9 based on 554 reviews