The Retirement Desk Reviews

Name: The Retirement Desk
Address: BURLINGTON HOUSE, 369 WELLINGBOROUGH ROAD, NORTHAMPTON, Northamptonshire
Rating: 4.97

5.0 Rating 893 Reviews

100 %

of reviewers recommend The Retirement Desk

Company Reviews

Metrics

Info

5.0

Based on 893 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01604 379379

Email:

lisa@theretirementdesk.co.uk

Location:

BURLINGTON HOUSE,
369 WELLINGBOROUGH ROAD,
NORTHAMPTON
Northamptonshire
NN1 4EU

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“my contact at the Retirement Desk was Lisa O'Beirne and she was most helpful and had the patience of a saint as I didn't make things easy for her. Still I have my plan in place and can look forward to a stress free time ahead. Thank you so much Lisa, all the best for the new year, David”

Helpful Report

Posted 8 years ago

“Lisa was my contact. She provided a very efficient service, responding to queries in a very timely manner. The whole process was very smooth.”

Helpful Report

Posted 8 years ago

“Kay,kept me informed on the progress of transferring my pension,very efficient with her Job well done Kay and thank you.”

Helpful Report

Posted 8 years ago

“I was in a quandry as to what to do with my pension arrangements and found out about The Retirement Desk via a Google search. Kay Martin was extremely professional from the outset, sourcing a much better deal for me than I would have had from my original pension providers. She also handled all the paperwork involved in the transfer of my pensions, keeping me fully informed on a regular basis as to the progress of the whole process. I am most impressed with the service I received from Ms Martin. She managed to make the whole process very simple and painless, and was always most pleasant to deal with.”

Helpful Report

Posted 8 years ago

“Seamless, efficient and friendly service from start to finish Communication first class from beginning to end Cannot praise Wendy highly enough. No hesitation in recommending the retirement desk”

Helpful Report

Posted 8 years ago

“Lisa made sorting out my pension easy, thanks, I would use you again and recommend you to everyone”

Helpful Report

Posted 8 years ago

“I'm a very cautious person, especially when my money is at risk! So I was very concerned when the friendly lady on the end of the phone said "leave it all to me". So I did, and I'm glad I did, no hassle, no hiccups, and very little waiting. I still find it hard to accept that Its all done. FABULOUS service. I would recommend anyone to these people. They kept in touch with every step it took, Kay Martin is a great person to talk to on the phone and put me at ease, and believe me when I say "that ain't easy" many thanks to all.”

Helpful Report

Posted 8 years ago

“Supporting what for almost everyone is a first-time experience and doing very effectively what they say they will do and when they say it will be done. Excellent service from Wendy!”

Helpful Report

Posted 8 years ago

“I used the retirement desk to consolidate two pensions by taking out a tax free lump sum and investing in a drawdown pension. My advisor was Kay Martin and she has been absolutely fantastic. The whole process was painless and really slick and believe me I have low tolerance for bureacracy, so that is high praise indeed. I'm also not really one for writing reviews either, but, on this occasion I have to really thank Kay and The Retirement Desk for their help here. I'll be back :-)”

Helpful Report

Posted 8 years ago

“Found good information on line. Emailed the retirement desk. Received call within an hour. Discussed options and received documents in post within 2 days. Lisa acted as contact and kept me up to date. Expecting final settlement next week. From start to finish only 3 weeks. Great .....”

Helpful Report

Posted 8 years ago

“Lisa was very helpful, efficient and friendly. I was kept informed every step of the way, the whole process was smooth and simple.”

Helpful Report

Posted 8 years ago

“The lady I spoke to, Lisa Beirne, was very efficient and knowledgable. She listened and responded to my questions and concerns very effectively und kept me informed about the procedure during the process. I spoke to her on the phone several times and she made sure to come back with an answer very quickly. The way she guided me through the process made me feel confident that I was doing the right thing and getting the best for my retirement plan. It could not have been easier and more efficient. Impressive!”

Helpful Report

Posted 8 years ago

“Great communication and service.”

Helpful Report

Posted 8 years ago

“Each stage of the process was completed within the advised timetable and I was kept informed of progress throughout. A very professional service.”

Helpful Report

Posted 8 years ago

“Lisa was friendly, informative and helpful. My pension requirement was a bit unusual, but she handled it faultlessly. She communicated well and I have no hesitation in recommending Retirement Desk.”

Helpful Report

Posted 8 years ago

“from my very first conversation with Kay i was guided every step of the way, with a very prompt and professional service kept up to date via mail/text and phone 100% satisfied thank you Kay”

Helpful Report

Posted 8 years ago

“Hi there would just like to say a big thankyou to retirement desk especially Lisa who ran the show for me kept me we well informed and up-to-date despite a couple of glitches along the way she made it a very pleasing outcome I would have no problems using retirement desk in the future again thanks, much appreciated”

Helpful Report

Posted 8 years ago

“The first contact with the desk was really positive. Kay answered all the queries I had re transfer of monies from one company to another. After a number of emails and telephone conversations I was able to determine the route I needed to go. Kay PROMPTLY sent out all the paperwork, followed through on ALL the queries and discussions and made life really easy at a time of "great stress" ! In addition, she contacted the companies involved and arranged for both my existing pensions to be rolled into one and put with a new company. In short a VERY WELL DONE to her and to the company, you can't go far wrong using the Retirement Desk. :-)”

Helpful Report

Posted 8 years ago

“They understood what I wanted and provided clear alternatives. Transfer of funds went smoothly with frequent updates on progress. All in all extremely happy with the service provided.”

Helpful Report

Posted 8 years ago

“I had a problem with a small section 32 policy with Aviva who persistently told me that my only option was to buy an annuity which would give me an income of c. £450pa which I found singularly unexciting. I refused to accept this and spoke with Lisa O'Beirne who arranged a transfer to Canada Life from where I was able to take both the tax free lump sum and the remainder of the fund as a single pension payment which is exactly what I was wanting to achieve. Thank you Lisa and Retirement Desk. I shall have no hesitation in recommending you.”

Helpful Report

Posted 8 years ago

The Retirement Desk is rated 5.0 based on 893 reviews