The Retirement Desk Reviews

Name: The Retirement Desk
Address: BURLINGTON HOUSE, 369 WELLINGBOROUGH ROAD, NORTHAMPTON, Northamptonshire
Rating: 4.97

5.0 Rating 893 Reviews

100 %

of reviewers recommend The Retirement Desk

Company Reviews

Metrics

Info

5.0

Based on 893 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01604 379379

Email:

lisa@theretirementdesk.co.uk

Location:

BURLINGTON HOUSE,
369 WELLINGBOROUGH ROAD,
NORTHAMPTON
Northamptonshire
NN1 4EU

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks to Retirement Desk for a very prompt service .Took the headache away from filling in all those forms.Many thanks.”

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Posted 9 years ago

“I have been corresponding with Wendy for over a year and she has never once tried to push me to 'make a decision' (unlike many of the other companies who have contacted me). She has always been courteous and professional and has handled my (many) queries to my satisfaction. Happy to discuss further. David Keogh 07732-670320”

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Posted 9 years ago

“I have been lmpressed about everything from start to finish, your person in charge ""kay martin"" was superb and I would not hesitate using your company again ,,,,,thank you”

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Posted 9 years ago

“Kay Martin was completely professional from our first phone call to our last. I was given various options and all paperwork arrived very quickly and clearly marked and included a prepaid registered envelope. Kay kept me informed by phone have things were progressing . A very good service and I would be happy to recommend to my family or friends.”

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Posted 9 years ago

“Service really was excellent. Kay Martin handled my account, kept me informed every step via telephone and e mail. Well done retirement desk, John Jones North Wales”

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Posted 9 years ago

“I was very pleased with the service I received which was comprehensive, regular, and kept me updated at all stages of the process. Kay Martin, who organised everything, was great. She kept me updated by telephone and email, and documents arrived when she had stated they would. The service was professional, and cost me nothing as their costs come from the firm who manage the pension policy, not the consumer, and I would recommend this to anyone.”

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Posted 9 years ago

“Although when I was first in contact with the Retirement Line I didn't realise they were a 'broker' I decided to trust Kay and from the very beginning she was helpful and professional. She kept me updated all the way through the process and as I was very naive with regard to my options etc, she guided me every step of the way. I would thoroughly recommend this service.”

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Posted 9 years ago

“Clear and concise information given in a professional but friendly manner”

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Posted 9 years ago

“An excellent service, polite, attentive and helpful. We are most grateful to Wendy O'Beirne and her team. The rates Retirement Desk achieved were not only comparable with alternative advisors but were better. Thank You”

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Posted 9 years ago

“So easy everthing explained very good service thankyou so much Wendy o'brien”

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Posted 9 years ago

“A brilliant service and very quick. Kept informed all the way. Wendy O'Bierne was lovely, friendly on the phone, knowledgable and very helpful.”

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Posted 9 years ago

“Your colleague Lisa kept us fully up to date, even when there was nothing happening, with weekly updates. She dealt quickly with complications and delays that occurred, even to the extent of securing compensation for delay. A good service.”

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Posted 9 years ago

“We were recommended The Retirement Desk' from the government website 'Pension Wise' and the recommendation is justified. Throughout the time the pension took to set up (which was reasonable) we were kept up to date at all times by Wendy O'Beirne their representative and we believe that it due to them that we have achieved the best outcome from a small pension pot.”

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Posted 9 years ago

“Wendy O Beirne handled my request for pension options. All processes were carried out efficiently and speedily. I was kept fully informed of choices available to me and, once my decision was made, how things were progressing. What initially looked like a very complicated process was made to feel much more straightforward and I was happy with the advice I received. I would recommend Retirement Desk to anyone looking at options for their pension funds.”

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Posted 9 years ago

“I am extremely pleased with the professional yet friendly way that I was dealt with by this company regarding setting up my annuity pension. My main point of contact was Lisa O'Beirne but I also spoke to several of her colleagues during the process. I was apprehensive about completing the documentation correctly regarding my pension, yet I had no cause for concern as the paperwork was completed for me, and I just needed to check it and sign appropriately. I found that Lisa kept me well informed at every step of the process and I would have no hesitation in recommending this company to anyone else who has to sort out their pension needs. I am so pleased that I decided to deal with The Retirement Desk, they helped me tremendously.”

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Posted 9 years ago

“After contacting the Retirement Desk, not knowing much about the different options of pensions available i was guided through all the different types by Lisa O'Beirne who was very helpful and when i decided which pension to take she was in contact with me each week keeping me informed and up to date with all the details of my pension. I would strongly recommend anyone who is not sure about their pension to get in touch with the Retirement Desk. Thank you.”

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Posted 9 years ago

“From my initial contact with Lisa at The Retirement Desk, I thought that I was in very capable hands, Lisa informed me about the various Pension Providers and products available .She is extremely knowledgeable about pension products and answered all questions that I had, she guided me through the various options available to me which greatly helped me to make an informed decision regarding those options. Throughout the whole process she has kept me fully informed of developments. Everything has been completed quickly and smoothly. She is extremely professional, as well as being friendly and informative. I certainly would have no hesitation in recommending Retirement Desk to any of my friends who may be looking to set up a pension plan.”

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Posted 9 years ago

“Despite my previous pension fund holders unwillingness to transfer my money, Lisa O'Beirne from the Retirement Desk fought very hard to resolve this problem and find me the best pension package for my requirements. She gave me several options and discussed the merits of each one and helped me to come to the right decision. I would recommend the Retirement Desk to anyone looking for a secure pension package.”

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Posted 9 years ago

“I started looking into my pension with arr found it a minefield until I had spoken to wendy on the retirement desk through email she gave me all options and even when I wasn,t sure helped me must have done 30 emails to which I had positive replies nothing was too much trouble I am extremely impressed I can,t thank her enough it has made it a pleasurable experience thanks again Wendy”

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Posted 9 years ago

“Very helpful. Had all details of previous engagement quickly to hand so was able to organise new product very quickly and efficiently. Kept me regularly informed of progress, even when usual person handling my account was away. Would recommend the service to anyone planning to take out a flexible retirement plan.”

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Posted 9 years ago

The Retirement Desk is rated 5.0 based on 893 reviews