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Remland Carpets & Flooring Reviews

4.8 Rating 4,995 Reviews
95 %
of reviewers recommend Remland Carpets & Flooring
4.8
Based on 4,995 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Remland Carpets & Flooring Reviews
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Phone:

0800 246 1099

Email:

help@remland.co.uk

Location:

Units 1-3 Kingsmead,
Park Farm Industrial Estate,
Folkestone
Kent
CT19 5EU

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I recently purchased vinyl flooring from Remland. When it was unrolled on fitting day, I was surprised and quite disappointed to find tyre track marks running right through the middle of it. Luckily I was able to clean the marks off, but it wasn’t something I’d expect on brand-new flooring, especially given the cost. That said, when I contacted Remland about the issue, their customer service was excellent. They responded quickly, apologised sincerely, and arranged a goodwill refund to acknowledge the inconvenience. They also reassured me that they would raise the matter with the manufacturer to prevent it happening again. Overall, whilst I was disappointed by the condition of the flooring when it arrived, I was very impressed with how Remland handled the situation. Their prompt and considerate response showed they take customer concerns seriously. I’d recommend them based on this experience, though I would personally want to check any pre-packaged flooring before delivery in the future, just to avoid any surprises.
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Posted 9 months ago
My experience of buying vinyl from Remland Carpets is extremely positive! My purchase is of excellent quality, and just as I expected from its description online. On delivery I was well able to study the packaging for any damage in transit (as I had been warned to do by RC), and didn't feel rushed by the delivery driver. I would definitely recommend Remland Carpets and will certainly buy from this company again based on my experience this time. The company did exactly what they said they'd do, and when - a refreshing circumstance nowadays!
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Posted 9 months ago
It was excellent. Really pleased with my flooring great quality. Very helpful staff Thank-you
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Posted 9 months ago
Really pleased with the quality of the carpet for the cost.
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Posted 9 months ago
I absolutely love my flooring and Remland were very easy to deal with.
Remland Carpets & Flooring 5 star review on 4th October 2025 Remland Carpets & Flooring 5 star review on 4th October 2025
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Posted 9 months ago
Delivery was on time, and very happy with the quality of our vinyl cushion flooring
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Posted 9 months ago
I was very impressed by the ease of ordering and the speed of delivery, the quality was absolutely perfect for what I needed and was by far the most affordable I could find.
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Posted 9 months ago
Did what they said they would do, product (Gerflor Griptex Cassiopee grass tile Vinyl) delivered on time and no damage. would shop from them again.
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Posted 10 months ago
The second time I've used Remland for carpet tiles at my commercial office building. Great service for supply only as always.
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Posted 10 months ago
Fantastic quality and very well wrapped. Looks beautiful and a very good price Courier was only let down as one man arrived in the lorry and told me he couldn’t lift the roll??! Luckily a passing tradesman helped him or my carpet was heading back!!
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Posted 10 months ago
Very good company very helpful kept in touch throughout transation
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Posted 10 months ago
Unique as me
Remland Carpets & Flooring 5 star review on 25th September 2025
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Posted 10 months ago
All the best
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Posted 10 months ago
Beautiful vinyl perfect for my bathroom
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Posted 10 months ago
Happy customer!...I found just what I was looking for at a good price and although it's not fitted yet, it looks good quality and was delivered in 3 days. Having a choice of widths means very little wastage so I am able to cover another small area.
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Posted 10 months ago
Product is exactly as described, looks fab and arrived very quickly. Very pleased.
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Posted 10 months ago
Absolutely brilliant , I searched everywhere for this one , was delivered in three days great service
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Posted 10 months ago
Easy to order, plenty of choice at reasonable prices, kept upto date with delivery, product good quality. Happy customer and will order again.
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Posted 10 months ago
Had carpets before but the quality of this flotex is second to none delivery on time perfection all-round thankyou
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Posted 10 months ago
The advice, help and support I recieved was fantastic.
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Posted 10 months ago
Remland Carpets & Flooring is rated 4.8 based on 4,995 reviews