Red Oak Wear Reviews

Name: Red Oak Wear
Address: Corporate Wear ltd, 4 Buckwins Square,, Basildon, Essex
Rating: 4.13

4.1 Rating 280 Reviews

75 %

of reviewers recommend Red Oak Wear

4.1

Based on 280 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Red Oak Wear 5 star review on 7th September 2023

Aleksandra Rizova

Red Oak Wear 1 star review on 3rd December 2021

Krystel Copeland

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sadly very slow delivery but super friendly staff on the phone. However still no delivery 13 days later !”

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Posted 3 years ago

Thank you for your feedback. Can you please contact us so we can track your parcel?

Posted 3 years ago

“It's a shame you don't have 4-5 year sizes. It jumps from 3-4 and then 5-6. Any other clothes shop would have 4-5 year sizes too. When asked, the staff said the uniforms shrink when washed so getting 4-5 year size is okay. Ended up keeping the 3-4year size which I know my child will grow out soon and then 5-6year will be too big...”

Helpful Report

Posted 3 years ago

Thank you for your feedback. Unfortunately the supplier of this garment do not manufacture it in size 4-5. We have to purchase the exact garment from this manufacturer as it is agreed with the school. I am sorry you were told that the item will shrink, all clothing when washed will shrink very slightly but not enough to change the size of it. I will speak to my staff and advise them of this.

Posted 3 years ago

“The Dame Tipping leavers jumper has Jack Webb’s name spelt wrong on the 1 of 21. It has 1 B instead of two.”

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Posted 4 years ago

Thank you for taking the time to leave us a review. We are truly sorry for the error on the spelling of the surname. We have since offered to replace all the hoodies for the school, the individual hoodie or refund the cost of the hoodie for the child who's name was spelt incorrectly. Thank you for agreeing to accept a refund for the individual hoodie.

Posted 4 years ago

“I ordered my sons leavers hoodie in bottle green and got a completely different colour.”

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Posted 4 years ago

Thank you for getting in touch with us. As discussed on the telephone, I apologise for sending out the wrong colour hoodie and we agreed to refund you with a 20% discount.

Posted 4 years ago

“The order took a while to arrive but came in good condition”

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Posted 4 years ago

Thank you for your feedback. We usually work to a 7-10 working day turnaround but due to the pandemic we are experiencing a couple of days delay, which I can see has happened here. Please accept our apologies for this.

Posted 4 years ago

“Was very late”

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Posted 4 years ago

Red Oak Wear is rated 4.1 based on 280 reviews