Red Oak Wear Reviews

Name: Red Oak Wear
Address: Corporate Wear ltd, 4 Buckwins Square,, Basildon, Essex
Rating: 4.16

4.2 Rating 299 Reviews

75 %

of reviewers recommend Red Oak Wear

4.2

Based on 299 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Red Oak Wear 5 star review on 7th September 2023

Aleksandra Rizova

Red Oak Wear 1 star review on 3rd December 2021

Krystel Copeland

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing quality jacket”

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Posted 2 years ago

Good afternoon Jamie - thank you for your feedback and glad you're please with your purchase

Posted 2 years ago

“Very good packed nice so clothes were nice”

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Posted 2 years ago

“Very good service, the lady on the phone was very helpful.”

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Posted 2 years ago

Thank you Rebecca for your positive review. As always, we were very pleased to help.

Posted 2 years ago

“The personalised reindeer T-shirts were very good quality (true sizing) and gratefully received as a pre-Xmas present. The only negative comment would be that they took 14 days to arrive. This was within the stated delivery time (7-14 days), so no problem, but would have been good to receive them earlier. The kids love them though! :) Merry Xmas!”

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Posted 2 years ago

Thank you Caroline for your positive review. It is difficult to fast-track personalised items, as there are several process that an item will need to go through before it can be despatched but we do take your comments on board and we are super pleased that the kids loved them :):)

Posted 2 years ago

“Good customer service! Rowan who was dealing with my request was very helpful and my order was resolved very quickly”

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Posted 2 years ago

Hi Gigi thank you for the positive review. Very pleased your request/issue was resolved quickly for you by our lovely Rowan.

Posted 2 years ago

“Website is very simple to navigate. Easy to select your school and choice of clothing.”

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Posted 2 years ago

“10£ for a hoodie is great Decent quality, but for that price then its great.”

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Posted 2 years ago

“I have ordered once before but it was before the children went back to school in September, and obviously the delivery was a bit longer BUT I ordered some more items for my grandson and I couldn't believe how quick the delivery was. That's taught me not to leave it until late in the 6 weeks holidays 🙂”

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Posted 2 years ago

Hi Angela Thank you for taking the time to place your review. It is always nice to know when we get things right. Yes, as you can imagine, the summer holidays do get a little manic here, especially the last few weeks and that means despatch times are slower than usual. You're quite right, it is always advisable to get in early and avoid the worry of whether the uniform will arrive on time.

Posted 2 years ago

“Good quality.”

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Posted 2 years ago

“The sports bag is of good quality. It arrived in good time. It was also very easy to get in touch with the Sales team. To up sell, there could be an option to add names or initials. The bag is a good size and can be used for sports as well as a bag for travel.”

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Posted 2 years ago

Glad you're pleased with both your purchase and the service received. We do offer the embroidery of intitals/names on some of our bags but this is dictated by the wishes of the school. In this instance, unfortunately, the school have not authorised personalisation.

Posted 2 years ago

“Friendly advice and service”

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Posted 2 years ago

Thank you for review. We are very pleased that you were happy with the service.

Posted 2 years ago

“Fantastic service and fast delivery , high quality school wear from red oak roller! Would recommend!”

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Posted 2 years ago

Thank you for your lovely review and recommendation - we are glad you are pleased with both the service and the quality of the uniform.

Posted 2 years ago

“Great design and great quality clothing. Service is outstanding, thank you Lorraine.”

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Posted 2 years ago

Thank you very much for the lovely review and we are glad to have been able to help

Posted 2 years ago

“The clothes is very good and the staff is lovely 😊”

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Posted 2 years ago

What a lovely photo of your little one - I am sure that was a very proud 'mum' moment for you. We are so glad you are pleased with your uniform and above all with the service received.

Posted 2 years ago

“Amazing quality and very good prices”

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Posted 2 years ago

“Excellent service, quick delivery and uniform material are high quality.”

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Posted 2 years ago

“Yes I was very happy with the order. But I was disappointed that I was charged postage to come to my house and they sent it to the school for free postage. I lost postage money over this”

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Posted 2 years ago

Hi Kate Thank you for your honest review and I am sorry you felt disappointed in this instance. As per my email to you when you raised the issue with us on Friday of last week. We do request that the school inform all the parents that when ordering hoodies, if they do inadvertently use the 'deliver to home' option rather than the 'free delivery to school', that the payment of delivery costs may not be picked up by us due to us automatically using the 'send to school' option in our despatch department. I am sorry if the school did not pass this information to you. However, also as per my email to you on Friday, as soon as this issue was highlighted to us, we confirmed that we were more than happy to refund your delivery cost. As per my email on Monday (the very next working day), I can confirm that your delivery costs have been refunded and so I am happy to say, that you have not lost the postage cost for this order.

Posted 2 years ago

“Really pleased with quality of clothes and communication/delivery excellent - thank you”

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Posted 2 years ago

Hi Donna - thank you for the glowing review. We are very happy that your are pleased with both the clothing and the service you received.

Posted 2 years ago

“Lovely quality school leavers hoodies , I had an issue (my fault ordered wrong size) emailed company (response within the hour) and dealt with Lorraine who went out of her way to make sure I got my sons larger hoodie in time for his school trip .”

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Posted 2 years ago

Thank you for the lovely review and so pleased we could help and that your son got his hoodie in time!

Posted 2 years ago

“Good customer service. Got a prompt response from the team regarding my delivery adress query. Well done! Very happy with the purchase.”

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Posted 2 years ago

Red Oak Wear is rated 4.2 based on 299 reviews