The Red Dog Company Reviews

Name: The Red Dog Company
Rating: 4.95

5.0 Rating 745 Reviews

99 %

of reviewers recommend The Red Dog Company

5.0

Based on 745 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Red Dog Company:

The Red Dog Company was born out of the quest for well-designed, high-quality, dog beds and accessories.

Our dogs work hard, whether in the field, or exercising the children. When they’re not out and about, the chances are they are in their beds, so it seems only fair to make them as comfortable as possible.

Nick and Chris are field sports enthusiasts, and self-confessed gear obsessives.

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Phone:

0808 196 1400

Email:

reviews@thereddogcompany.com

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The Red Dog Company 5 star review on 18th May 2025

264

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful quality dog mat and our dog loves it. Looks great too and feels like it will last very well. Great lead and very easy to carry in your pocket too. Well done for creating practical and good looking products.”

Helpful Report

Thank you very much for your great review of both our our Dog Mat and Slip Lead. Please keep us posted. All the best The Red Dog Company

“We purchased a medium, blue roll-mat for our four month old Labrador puppy to use for boundary training and to take with us when we visit dog friendly venues. These are high quality mats which is reflected by their price, but you definitely get what you pay for. This will last our puppy for years to come. Ordering was easy and delivery was speedy with good communication. If you are thinking about investing it might help you to know that we have been so impressed with the design and quality of the matt that we will be ordering a second one to replace what we currently use for our three year old Labrador.”

Helpful Report

Thank you for your great view, we are delighted that you and Bracken are so pleased with your new Roll Mat. All the best The Red Dog Company

“Very easy ordering process and good communication and support. One slight criticism is that the packaging was very damaged. Thankfully the bed inside was undamaged”

The Red Dog Company 5 star review on 24th January 2024

Helpful Report

Thank you for sharing your review and super photo, and for your feedback on the packaging. Sorry to hear that the box was damaged in transit, but pleased that everything was still protected inside. All the best The Red Dog Company

“We have rated The Red Dog Company 5*. Customer service is excellent with staff going above and beyond. The products are of exceptional quality. We have purchased two of the slip leads and dog coats. The coats are light weight, durable and exactly what we wanted. Would highly recommend this company to other dog owners.”

The Red Dog Company 5 star review on 19th January 2024

Helpful Report

“Fast delivery. Our dog loves his new bed and it seems to support him nicely. The sheepskin topper is so thick and soft. Good quality product.”

Helpful Report

Thank you so much for taking time to leave your excellent review. We are very grateful indeed! Please keep us posted. All the best The Red Dog Company

“Comfortable good quality dog bed”

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Thank you for leaving a great review! All the best The Red Dog Company

“Lovely pad. Great size, thick wool pile and memory foam. Great quality and more important my dog loves it.”

The Red Dog Company 5 star review on 2nd January 2024

Helpful Report

Thank you for the great review, and for sharing the lovely photo. We are delighted that you and Nell are so pleased with everything. All the best The Red Dog Company

“I’m bought a large green dog mat and a large orange roll mat for my Labrador, Hattie. Both mats are beautifully made and the colour of both tweed fabrics is gorgeous. Hattie finds both very comfortable and I am delighted with the appearance and with how much easier it was to travel for overnight stay using the roll mat. Great service too - very fast delivery. Thank you.”

Helpful Report

Dear Lesley Thank you so much for such a fantastic review, and we are delighted to hear that you and Hattie are both fans of our products! Happy Christmas All the best The RDC

“Great communication to a sizing query and the collar is both high quality and looks super on our HWV (he is actually a ‘non wirey’ wire and this means the collar is shown off beautifully!). Thank you. It was reassuring that we could have returned if necessary but it fitted fine. Postage was good. Our other HWV would have had one too but sadly this line now discontinued.”

Helpful Report

Thank you for your great Collar review. We are sorry that the old line is no longer available, but we are pleased to hear you are delighted with his new British bridle leather collar. All the best The RDC

“After much looking at dog coats bought an Active Dog Coat from Red Dog. Was a good website, good correspondence and a superb product, fits our Sprocker perfectly and not only protects from rain but also her underneath when running through bushes and also being neoprene assists with buoyancy and keeps her warm. To top it all its a company that makes its products locally in UK.”

Helpful Report

Dear Gary Thank you for leaving such a great review. Much appreciated. All the best The Red Dog Company

“Beautiful products for my much loved dog. She is very elderly and I wanted her to be really comfortable. More places allow you to bring your dog…hairdresser, pub, cafe etc so the roll mat is a brilliant product for comfort under the table instead of a cold hard floor. Wonderful quality, stylish and very quick delivery. Absolutely 10/10”

Helpful Report

Dear Clare We are delighted that you are so pleased with your Roll Mat and its incredible versatility! Back of the car, hotel room, and on and on! All the best The Red Dog Company

“We are all very Happy with it! Best dog bed ever!”

Helpful Report

Hi Sue Thank you for leaving such a superb review, we are very grateful. And more to the point delighted to hear that we have made the beds dog bed ever! All the best The Red Dog Company

“The dog is really well made and both my miniature dachshunds love it! The colour of the fabric is also lovely and as expected. The only downside is the price which is rather prohibitive.”

Helpful Report

We are delighted that your mini dachshunds love their bed. We are confident that this bed will be well worth the investment in the medium to long term. It is brilliantly hand made in the UK using the highest quality materials, and will offer superb support to you dogs for a long time to come. All the best The Red Dog Company

“A great joy to deal with this company great customer service . Kept informed throughout the process and quick delivery Products are amazing”

The Red Dog Company 5 star review on 26th November 2023

Helpful Report

Dear Jennifer Thank you for your superb review, we are so pleased that you and Pencil love your new Apple Green bed. All the best The Red Dog Company

“Lovely quality dog bed it’s the best I have had compared to other brands stylish and comfortable well worth the money spent jazzi loves his new bed.”

The Red Dog Company 5 star review on 22nd November 2023

Helpful Report

Thank you so much for your fantastic reviews, and for sharing that gorgeous photo of Jazzi! All the best The Red Dog Company

“Just received the order from you and I’m absolutely delighted well done you’ve nailed it with design and protection I’m not sure if it was your company that I spoke to a while back now because nothing like this seemed to be available at the time If it was you then you definitely listened to my dogs requirements so thought I’d like to let you know THANK YOU from a delighted dog owner and his precious little girl as my wife and daughter keep reminding me 😂 Fantastic coat just what my dog needed she’s only got a light covering of hair on the belly area which was getting heavily scratched and cut at times.shes a young Cocker Spaniel Labrador cross both parents are working dogs and she seems to have it hard wired into her because you can’t keep her out of the thicket and brambles this jacket provides excellent coverage to the required areas it’s long fit ensures full protection it’s adjustable and can be adapted to your dogs curves for those of you that have male dogs there’s an easy cut out guide so he can pee freely 😅 It also provides the dog with warmth on the cold and wet days and the added benefit is the dog is much easier to clean and dry a win win I would highly recommend this jacket and the company”

Helpful Report

Dear David Many thanks for leaving such a great review. We are delighted you are so pleased with the coat. Do keep us posted. All the best The Red Dog Company

“A clear, informative website and the dog bed arrived quickly. My labrador tried to jump into the bed before I had unpacked it completely. He has plenty of room to change position and just loves the bed. It is a sturdy, well constructed product. How do I get him out if it?!”

Helpful Report

We are delighted that you and Sabre are so pleased with you new bed! Thank you for the lovely review. All the best The Red Dog Company

“Great service”

Helpful Report

Thank for your great review!

“I cannot recommend these dog beds enough. I have had so many beds over the years but these are the best - they last so well, it’s never lost its shape, looks so good and the dogs love it. I’ve just bought another one for my new and very lucky Labrador!”

Helpful Report

Dear Charlotte Thank you so much for such a fantastic review and for your ongoing custom! We are very grateful for your support. All the best The Red Dog Company

“Amazing dog bed. Was a little worried about the cost but was not disappointed when it arrived. We now have regular fights with dog and the cats over who gets to sleep in it. I’m busy saving for a collar next.”

The Red Dog Company 5 star review on 3rd November 2023

Helpful Report

Sorry to hear about the canine - feline rivalry for our bed! Hopefully they will learn to share! All the best The Red Dog Company

The Red Dog Company is rated 5.0 based on 745 reviews