The Red Dog Company Reviews

Name: The Red Dog Company
Rating: 4.95

5.0 Rating 712 Reviews

99 %

of reviewers recommend The Red Dog Company

5.0

Based on 712 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Red Dog Company:

The Red Dog Company was born out of the quest for well-designed, high-quality, dog beds and accessories.

Our dogs work hard, whether in the field, or exercising the children. When they’re not out and about, the chances are they are in their beds, so it seems only fair to make them as comfortable as possible.

Nick and Chris are field sports enthusiasts, and self-confessed gear obsessives.

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Phone:

0808 196 1400

Email:

reviews@thereddogcompany.com

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The Red Dog Company 5 star review on 20th November 2024

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely dog bed, always promised my dogs I would buy them one when we moved house. Has seen a friends one and loved the quality of them. Probably should have bought a large as my Labrador and mini Dachshund are a little bit snug in the medium but that was my own fault. Fantastic company, great service and fabulous product.”

Helpful Report

Hi Karla, Thank you for taking the time to leave such a fantastic review. Glad your lab and dachsie are loving their bed. All the best The Red Dog Company

“Dog bed arrived on time and my husband's guide dog, Twiggy, immediately jumped into it. She obviously loves it!”

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Hi Christine Thank you for leaving a great review, we are supper pleased that you and Twiggy are so pleased! All the best The Red Dog Company

“Fantastic quality and execellent service and communication.”

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Dear Hilary Thank you for taking the time to leave such a full and glowing review. We are so pleased to that and Oly you Polish Lowland Sheepdog love our Roll Mats. All the best The Red Dog Company

“We’ve gone through a number of dog beds. This one is exceptionally well made and I can tell it is going to last, so worth spending the extra money. Our dog loves it!”

Helpful Report

Dear Kate Thank you for taking the time to leave a fantastic reviews, we are extremely grateful. We are super pleased that your dog loves it! All the best The Red Dog Company

“It took me a long time to decide to purchase this bed - a large bed in green. It was a lot of money, but I wanted it to last many years and I am sure it will. It is beautifully made. I went for the large as although my poodle cross is only 20kg the medium size (bought for our whippet) was a bit too small for the poodle cross. He is the size of a small Labrador, 22 inches tall. He loves his new bed and so do we.”

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Dear Lesley Thank for your taking the time to leave us a review. We are so pleased that you and your beautiful poodle cross loves you new large Apple Green Classic Dog Bed. Please keep us posted. All the best The Red Dog Company

“Got the large oval bed in Willow. Although I think the bed is is very expensive, I wanted a good quality bed that would last for my 3 year old labradoodle, and that it is. I’m really pleased with it but I’m not sure the dog is!! He won’t get in it! I think it may be to do with the sheep/ woolly smell you get initially with anything made with wool, and the fact that he’s sulking over his old bed disappearing! 🤣”

Helpful Report

Dear Hilary Thank you for taking the time to leave a review, we are always grateful to hear frank and honest feedback. Whilst our beds are a bit of an investment to being with, we firmly believe, and you will see from our 800+ reviews that all our customers also think, they are worth it! From time to time dogs can take a little while to get used to new bedding. In such cases, we recommend using a familiar blanket / cover to begin with. Another option is to wash the mattress cover. We are confident that Reuben will take to it before long. Please keep us posted. All the best The Red Dog Company

“Bought the large orthopaedic dog bed for my gorgeous girl. The memory foam is super thick, with a soft cover, so comfortable, sides substantial with lots of head support. Wouldn’t get anything else now, really worth every penny🥰”

Helpful Report

Dear Janet Thank you for taking the time to leave a review. We are so pleased that Ruby is delighted with her new bed! All the best The Red Dog Company

“An excellent quality product which is worth the money. My dog is actually using it which she never usually does with beds. She has arthritis in her hind legs, and she seems comfortable stretching out on this. There was a bit of a delay from the carrier with delivery to Northern Ireland, but when I messaged the company, the response was immediate and the bed was delivered the following day.”

Helpful Report

Dear Cathy Thank you so much for taking the time to leave a review. We love hearing feedback from our customers, and we are delighted to hear that you think it is helping alleviate the discomfort from Lily's arthritis. Please do keep us posted. All the best The Red Dog Company

“Great service and website. One very happy staffy with his medium blue dog bed.”

Helpful Report

Dear Charlotte Thank you very much for leaving a review. We are very grateful and we delighted that Tank is pleased with his new Classic dog bed. All the best The Red Dog Company

“Great product and even returned it so I could swap for a smaller size As you can see in the picture she loves it”

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Dear Sharon Thank for for leaving a great review, we are delighted your Border Terrier is so pleased with the small Tweed Mat. All the best The Red Dog Company

“Great service, bed arrived well packed and quickly”

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Dear Jacqueline Thank you for taking the time to leave a review, we are extremely grateful, and delighted you are so pleased with the Oval Dog Bed. All the best The Red Dog Company

“Prompt delivery.”

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Dear Alison Thank you for leaving a great review! We are delighted you are pleased with you Oval Bed. All the best The Red Dog Company

“The dog bed is a great success.very comfortable and looks very smart. My only small criticism is that the white fluffy top cushion sheds its white fluff rather too esily. but maybe this is because it is new. The sales information and delivery etc. were all excelent. However it is very expensive!”

Helpful Report

Dear Susan Thank you for taking the time to leave a review. We are always grateful for feedback from our customers. Please do not worry about the fluff, especially at the beginning with dogs that like to “nest”. Because our toppers are made with 100% wool - the fibres vary slightly in length. This is similar to when a new wool carpet is first laid, you may notice balls of fluff appearing for the first few weeks. This should all calm down after a short while. The toppers are tough, and so you should not see any impact on fleece itself over the longer term. We believe our Dog Beds and Mats, whilst requiring investment to begin with, represent good value for money when compared to cheaper, mainly foreign made alternatives. Our products are built to last using from the best British, and where possible, natural materials, all made in the UK. All the best The Red Dog Company

“Bought an orthopaedic dog mat, and a large green roll mat from the Red Dog Company, and cannot recommend highly enough. Although they are at the pricier end of the market, you very much get what you pay for. I was actually amazed at the fantastic quality of these items. Extremely well made, with the highest quality materials. The wool elements are so luxurious that my partner and I are both quite jealous of our dog’s sleeping arrangements now! We plan to get the dog bed next, and I can say that I will only be using this company in future for my dog’s bedding needs. My dog has arthritis so it’s really important to me that she gets a comfortable sleep. This bedding made an immediate and quite drastic improvement in her quality of life. She was limping before this bedding, and isn’t now. Clearly super comfortable, and the best place to get dog bedding by a million miles imo.”

Helpful Report

Dear Selina Thank you for giving such fantastic comments and feedback. We are delighted you and Myrtle are so pleased with our products and that the orthopaedic mat has helped solve Myrtle's limp. Please keep us posted, and many thanks again. All the best The Red Dog Company

“We bought a dog bed from the Red Dog Company. It’s fantastic quality and our dog loves it. Very pleased with the purchase.”

Helpful Report

Dear Liz We are delighted that you and Pepper are pleased with you new Large Cobalt Blue Classic Dog Bed. Thank you for leaving such a lovely review. All the best The Red Dog Company

“We just received our Roll Mat and we love it, our Miniature Schnauzer is happily sleeping on it now. Beautiful, very well made and high quality materials, can't ask for more. Thanks again, Kurda.”

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Dear Kurda Thank you for leaving such a great review. Please keep us posted! All the best The Red Dog Company

“Amazing Customer service, fast delivery and a really wonderful well made product. We have bought three beds for our dogs and we are really pleased with them as they look fantastic and very stylish but more importantly they are super comfy and the dogs seem to love them!”

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Dear Jemimah Thank you for your fantastic comments. We are delighted you and your dogs are so pleased with your three dog beds. All the best The Red Dog Company

“Very happy with the new mat for my dog, who is using it and seem very comfortable! I like the design and it fits perfectly”

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Dear Silvia, Thank you for taking the time to leave a great review. We are so pleased that Princy and you both love your new Dog Mat. Please do keep us posted. All the best The Red Dog Company

“First class portable dog mat.”

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Thank you for the great review, we are very grateful. So pleased you are happy with your new Roll Mat! All the best The Red Dog Company

“Great quality roll up bed, well worth the cost. quick delivery, no need to contact customer services so can't review them!”

Helpful Report

Dear Sharon Thank you for your fantastic review. We are delighted you are so pleased with you new Roll Mat. Please do keep us posted! All the best The Red Dog Company

The Red Dog Company is rated 5.0 based on 712 reviews