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The Red Dog Company Reviews

5.0 Rating 670 Reviews

99 %

of reviewers recommend The Red Dog Company

Company Reviews

Product Reviews

5.0

Based on 670 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Red Dog Company:

The Red Dog Company was born out of the quest for well-designed, high-quality, dog beds and accessories.

Our dogs work hard, whether in the field, or exercising the children. When they’re not out and about, the chances are they are in their beds, so it seems only fair to make them as comfortable as possible.

Nick and Chris are field sports enthusiasts, and self-confessed gear obsessives.

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Phone:

0808 196 1400

Email:

reviews@thereddogcompany.com

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The Red Dog Company 5 star review on 17th May 2024

The Red Dog Company 5 star review on 16th April 2024

The Red Dog Company 5 star review on 26th March 2024

The Red Dog Company 5 star review on 15th March 2024

The Red Dog Company 5 star review on 6th March 2024

The Red Dog Company 5 star review on 13th February 2024

The Red Dog Company 5 star review on 5th February 2024

233

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such fabulous service and clearly the most comfy of beds. Phoebe, our fox red lab, totally loves it. And it looks great too! Result all round :) Thanks, Gill”

Dear Gill Thanks for leaving such a fab review. We are extremely grateful. Please do keep us posted! All the best The Red Dog Co

“Excellent service. Jack had the opportunity to test the bed before buying!”

The Red Dog Company 5 star review on 7th September 2023

Dear Nick Thanks so much for posting such a great review, we are delighted that both you and your labrador Jack are pleased with the new large classic bed! All the best The Red Dog Company

“Our Red Fox Lab adores her roll matt. It was purchased for use on holidays, but after she tested it at home it has become a permanent feature in our kitchen. The lovely fabric is both very comfortable (including for our young children who have taken to lying with her) and looks great! Will certainly be recommending to others!”

Dear Catherine, Thank you for your great review, we are so pleased that you and Tilly, you lab, love the Roll Mat. All the best The Red Dog Company

“Luna lives curling up on her new Red Dog bed.”

Thank you for your review, and we are pleased to hear that Luna loves her new Red Dog bed. All the best The Red Dog Company

“Excellent service. The roll mat I order came within a couple of days. It is beautifully made and my Retriever Ted, absolutely loves it! It will be so useful for taking on holiday instead of his full size bed. The orange colour is not as bright as shown on the website - more a burnt orange / rust colour, but still very nice.”

Thank you for your great review, and we are delighted that Ted loves it! We try to make our photography as true to life as possible, and we are pleased that you like our Fire Orange colour way. All the best The Red Dog Company

“Faultless service. The products I ordered arrived beautifully packed and earlier than I had anticipated.”

We are delighted you are pleased with everything! All the best The Red Dog Company

“Top quality pet shop”

The Red Dog Company 5 star review on 13th August 2023

Hi Sophie Thanks so much for sharing this lovely photo! We are happy you are pleased with everything. All the best The Red Dog Company

“Easy to order and quick delivery of a good quality bed for MAY our labrador - helpful phone call to The Red Dog Company prior to placing the order. I would have no hesitation in recommending this company for good quality and hopefully long lasting dog beds.”

We are delighted to hear that May is please with her new bed. Do keep us posted! All the best The Red Dog Company

“Easy to order and quick to arrive. Our dogs love their roll mats, and from my perspective they are easy to look after and wear very well. I do wash them, but find that this is not often and far less than previous mats. Many thanks for this excellent product.”

Thank you for such a fantastic review, we are glad to hear you find them easy to look after. All the best The Red Dog Company

“Top quality products from The Red Dog. • Our new Welsh Springer Spaniel puppy Harris's new roll-up bed is very well made and will be great for taking on trips etc. it's stylish as well so looks good when down. Lead looks great, well made and sturdy although our small pup is not quite ready for its use. We are very pleased with our purchases and thrilled that they are all made in Britain!”

The Red Dog Company 5 star review on 28th July 2023

Dear Anne Thank you for your wonderful review. It is great to hear that you and Harris are delighted with your new Roll Mat. Sweet dreams and happy holidays! All the best The Red Dog Company

“I purchased a roll mat for my Bedlington terrier and slowly she is using it in equal amounts to her bed. Have not had to make a return but would not expect any problem based on speedy processing from warehouse etc. Essentially ordering was easy and hassle free. I find the delivery price somewhat excessive for a single item as I don't see any difference in courier from other companies. Product is very well produced and exceeds ones expectation of British manufacture ...in other words a truly well made article§”

Thank you so much for your review. It is great to hear that your Bedlington Terrier is delighted with the Roll Mat and to hear of your appreciated on British manufacturing! Dog beds are bulky items, so unfortunately there is a bit of a cost to shipping them, however please rest assured that we always endeavour to offer the best shipping rates for an overnight service that the courier market offers. All the best The Red Dog Company

“I bought the tweed mat for my elderly dogs to share, it has a fabulous deep base and the comfy wool top - the dogs have 4 other beds downstairs and use of the sofas, so it’s not a main bed but it’s certainly becoming a favourite. It is expensive but I feel the quality is there to warrant the cost and I’m sure it will last a long time.”

Dear Kirsty Thank you for such a lovely review, this means a great to us at The Red Dog Company. And we are pleased that you love the quality and that your dogs are all favouring it. Please do keep us posted. All the best The Red Dog Company

“I am thrilled with the Red Dog tweed dog mat. Such a comfy and high-quality item for my elderly dog. It arrived quickly and the service was excellent. I need to buy another one already as it's become a favourite place for my other dogs too!”

The Red Dog Company 5 star review on 24th July 2023

The Red Dog Company 5 star review on 24th July 2023

We are delighted that Bramble and your other dogs are vying for time on your Red Dog Company mat! Do keep in touch! All the best The Red Dog Company

“The quality of the beds is exceptional! Whilst I initially baulked at the price, I can certainly see why they are priced as they are! Quality over quantity.”

Dear Deborah Thank you for your great review. Producing these great beds in the UK from the best of British material comes at a price. It sounds like you agree they are good value for money! All the best The Red Dog Company

“Clever Red Dog people! I have 2 absolutely wonderful mats (medium in kitchen, and large in sitting room), for my soulmate, Fallow, who has elbow dysplasia. She and I can’t praise these Red Dog mats enough. My only regret with them is when she chooses them to stretch out on - TOO OFTEN IN MY VIEW!! - rather than curling up on the sofa next to me. I have fallen asleep myself on the large mat a couple of times - just testing, you know ( as you do….🤣). I have had Labradors for 50 years so I have several degrees in dog beds. Red Dog beds get the Honours.”

The Red Dog Company 5 star review on 21st July 2023

The Red Dog Company 5 star review on 21st July 2023

Dear Amanda We are so pleased that Fallow loves here Red Dog Mats, and that they appear to be helping with her elbow dysplasia. Do keep us posted. All the best The Red Dog Company

“Big fans of the red dog company. The quality of product and service is fantastic. I loved the way they helped me select exactly the right collar for our cocker spaniel which meant we got it right first time. Couldn't recommend them highly enough and have now doubt Honey would too! Woof :-)”

Dear Jamie We are delighted that you and Honey are happy with her Rein Back Collar. All the best The Red Dog Company

“Hi Nelly is enjoying her bed but the wool is coming off big time. Not sure if this is normal or not?? Love the quality of the bed though.”

We are delighted that you and Nelly are pleased with your large classic tweed bed. Please do not worry about some shedding of the wool from the topper at the beginning, especially with dogs that like to “nest”. Because our toppers are made with 100% wool - the natural fibres vary slightly in length. This is similar to when a new wool carpet is first laid, you may notice balls of fluff appearing for the first few weeks. This will all calm down after a short while. The toppers are very tough, and so you should not see any impact on fleece over the longer term. Please do keep us posted. All the best The Red Dog Company

“Mat came well packaged. Speedy delivery and was of excellent quality. Perfect for my whippet to lie on cafe/pub floors. Only thing that would make it even better for me, would be some type of shoulder strap for when I’m walking to venues”

Dear Jackie, many thanks for your great review. We are delighted your are pleased with your new Roll Mat. We found that a handle works better as it is unobtrusive, whereas a strap might get in the way. We do however continue to review all of our products, and we will definitely take your comments into account. All the best The Red Dog Company

“We are so pleased with Coco's new bed (we went for the Classic Bed in medium). My miniature schnauzer is 11 and over the years we've bought her many beds as they only seem to last a few months and then deteriorate. I can immediately see the difference with this new bed. The quality is in a different league to anything I've bought before, this bed will last for many years to come. And most importantly . . . Coco loves it!”

Hi Victoria, thank you for your great review. We are delighted that you and Coco are so pleased with your new dog bed! All the best from The Red Dog Company

“We purchased a single beautifully made mat which we are currently taking with us all over the Lake District. We lay it under each pub/restaurant dining table as a perfect den for our two Cockapoos. It’s got a lovely thickness to it so works well on those chilly slate floors. It also doubles as a proper bed at night in the holiday cottage so we might get another one. Given the quality of the mat we are also seriously thinking of getting new proper beds for our dogs too.”

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The Red Dog Company is rated 5.0 based on 670 reviews