The Really Good Whisky Company Reviews

Name: The Really Good Whisky Company
Address: 6 Lyttelton Road, London, London
Rating: 4.72

4.7 Rating 1,910 Reviews

94 %

of reviewers recommend The Really Good Whisky Company

Company Reviews

Metrics

Info

4.7

Based on 1,910 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Really Good Whisky Company 5 star review on 23rd May 2025

Anonymous

Anonymous // 01/01/2019

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“goods delivered as promised and on time”

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Posted 5 years ago

“Hopeless. Money taken, email stating that the product had been dispatched. In fact the product was sold out. No idea what IT system in use. Only good aspect was rapid refund. First and probably last time.”

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Posted 5 years ago

Hi Malcolm. Thanks for your feedback - we're glad you took the time as it helps us to grown and improve. Sometimes, realtime and systems are not aligned, especially when dealing with breakables such as whisky. We would never send out product unless it is perfect and then the numbers can be adjusted slightly and sometimes, as it's humans running the system (thankfully) we can make mistakes too. The important thing for us is to acknowledge the mistakes and then work to rectify and then not to repeat them. In this case, as you noted, we refunded the entire transaction straight away. Unfortunately, we can't magic another bottle so sorry that this has been disappointing for you.

Posted 5 years ago

“Good price,quick get my item”

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Posted 5 years ago

“Good service, quick delivery to Germany.”

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Posted 5 years ago

“First time using this company but pretty impressed, everything as it should be, parcel on time (within 5 working days) , carefully packaged, that's all I need.”

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Posted 5 years ago

“The most efficient and quick delivery of any order I’ve posted online. The Whisky is for my son who’s name is Arran! Thank you”

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Posted 5 years ago

“Had an issue with the next day delivery not turning up and on contacting Shelley this was resolved and refunded straight away. Thanks! Haven't tasted the rums yet as they are a gift but the gift box they came in looks great and very happy with the item otherwise.”

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Posted 5 years ago

“Arrived really quickly and well protected!”

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Posted 5 years ago

“I asked for American whiskey for my dram gift cards, yet I received Scotch. They took 3 days to get to DPD to ship when DPD said it would be delivered 3 days earlier. May not order for them again.”

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Posted 5 years ago

“Arrived really promptly, two beautiful whiskies and at a reasonable price!”

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Posted 5 years ago

“I recently ordered a bottle of Malt as a present and by mistake ordered two bottle. I rang the company and nothing was too much trouble in the way they corrected my order for me. I really was so impressed and cannot thank the enough. I shall certainly use this company in the future and will be recommending them to my friends and family.”

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Posted 5 years ago

“Awesome service and products”

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Posted 5 years ago

“First time using this company. Fantastic, speedy service, will definitely be using again.”

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Posted 5 years ago

“I’ve used lots of different whisky retailers and this one was among the best. Great service and a free dram.”

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Posted 5 years ago

“Excellent service! Brilliant choice of whisky at competitive prices. Delivery was perfect - everything came safely wrapped in air bottle bags and RGWC even included a free sample dram! Would definitely recommend and will be using going forward for my whisky purchases.”

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Posted 5 years ago

“very good stuff”

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Posted 5 years ago

“Clear concise website and delivery when promised Not opened the box yet as it is a gift”

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Posted 5 years ago

“User friendly website, really quick delivery with relevant updates as to status of delivery. Sensible packaging. Will definitely buy from them again!”

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Posted 5 years ago

“A very good price and excellent delivery service”

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Posted 5 years ago

“The whiskey tasting was a perfect birthday present. We had planned to go for an in person tasting but with the lockdown this was a way of bringing the tasting to us. Lovely selection.”

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Posted 5 years ago

The Really Good Whisky Company is rated 4.7 based on 1,910 reviews