The Really Good Whisky Company Reviews

Name: The Really Good Whisky Company
Address: 6 Lyttelton Road, London, London
Rating: 4.72

4.7 Rating 1,899 Reviews

94 %

of reviewers recommend The Really Good Whisky Company

Company Reviews

Metrics

Info

4.7

Based on 1,899 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Generally a great experience and glad to find a rare whisky at a reasonable price. My rating is a 4 for two reasons: (1) I find the shipping cost unreasonable for the product. In my experience with other overseas merchants, the international shipping charge is half as much or less, even for rare bottles requiring special handling. I purchased from Really Good Whisky Company despite this because, again, it is a rare whisky, and it cost less than on other sites even with the high shipping cost. (2) Concerning tracking: I received notice my package was shipped but no tracking information. International delivery times vary substantially. Living in a flat, tracking information is important to have so I know when to go to our package room to look for and retrieve it. Otherwise it was easy to determine whether what I was looking for was available, and the purchase transaction was simple. I would purchase again from Really Good Whisky Company in similar circumstances, but I will look elsewhere for more mundane bottles.”

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Posted 5 years ago

“Good price and fast shipping!! And hello to Alex, I really will enjoy my dram. Thank you, stay safe!! Jonne”

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Posted 5 years ago

“Reliable, on time”

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Posted 5 years ago

“top!!”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Website very user friendly. Good choice and prompt delivery. Would recommend this company”

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Posted 5 years ago

“Very efficient although initial contact to find out quantity on the chat line received no response. However, I realised the website could fulfil only quantity available so I didn't need the chat line. After then, communication about delivery was great. Courier service pretty accurate with time slot. Happy to buy again green the Really Good Whisky Company.”

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Posted 5 years ago

“I am a repeat customer and have ordered several times from the RGWC. The bottles are very well packed and delivery quick. Communication with the team excellent too. Can highly recommend.”

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Posted 5 years ago

“Perfect service and good delivered”

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Posted 5 years ago

“Superb range of products and the service was excellent”

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Posted 5 years ago

“I have not yet received the product. I emailed your company asking for the shipping / tracking number, but not heard back.”

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Posted 5 years ago

“Pleasure to deal with, excellent service, very helpful staff and quick delivery. would not hesitate to recommend”

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Posted 5 years ago

“It was a perfect and quick delivery! There was no damage to the goods! Well done!”

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Posted 5 years ago

“First time I've used The Really Good Whisky Company and have to say they livid up to their name. Very quick delivery, well packed and at a great price. What more could you ask for. Will definitely use again.”

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Posted 5 years ago

“Brilliant service and great choice of Whisky.”

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Posted 5 years ago

“Excellent whisky selection. Good prices. Nice website. Great service. Will shop there again...”

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Posted 5 years ago

“Dear team, unfortunately the Ardbeg Airigh Nam Beist I recieved is missing 2-3 cl of its content, which might be due to the fact, that the cork seems to be broken, and the cap damaged... this is disappointing, as the bottle on the webshop picture was intact.”

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Posted 5 years ago

“Staffs are helpful and friendly but the shipping took too long, wish it could be a little bit faster, I’ve brought liquors from other UK company and it only took 2 days for me to received it, they were super fast and they gave a little more discount, otherwise, your company still good! Thanks!”

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Posted 5 years ago

“Quick shipment to USA, great communication from Shelley and Alex. 10/10 would purchase again.”

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Posted 5 years ago

“Alot of choice in good bootles, generaly a little cheaper than the competition, orders are easy to place, get shipped quickly and are very well protected so they arrive in perfect condition”

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Posted 5 years ago

The Really Good Whisky Company is rated 4.7 based on 1,899 reviews