“A good company to deal with. Items are despatched promptly, they are well packed and arrive in great condition. I like the extra effort they put into making their packaging interesting with notes and comments helping you to better understand what you have bought and the philosophy of the company behind it.”
“This is an amazing coffee- complex tasting and a very welcome discovery. We’re using beans in our machine for wonderful espresso and lungo; the ground cafetière coffee is equally delicious.”
“I’ve been trying to find a nice strong decaf coffee for ages now and thought rave might be the one but unfortunately it’s very weak. Nice flavour but I need to shots to get the taste”
Thank you for your honest feedback! We're sorry to hear the decaf didn’t meet your expectations for strength. We appreciate your thoughts and will pass them along to our team, please do send us over an email to info@ravecoffee.co.uk if we can help further!
“Super delicious coffee! I've been trying a few different blends and the Signature won my heart.
There was an issue with one of the latest orders delivery which wasn't Rave's fault at all, they showed understanding, and resolved it quickly and professionally.
Very highly recommend the company and the coffee! Always speedy delivery and an amazing customer service ❤️”
Thank you so much for your kind words! We're thrilled to hear the Signature blend won your heart, and we truly appreciate your understanding regarding the delivery issue. We're always here to help, and it's great to know you had a positive experience with our customer service. Thanks for recommending us, and we look forward to serving you more delicious coffee! ❤️
I'm really sorry to hear about the chaff issue with your last order! We always aim to provide the best experience, so we appreciate you letting us know. Please reach out to our customer service team, and we'll be happy to resolve this for you. Thanks for your feedback! 😊
“Coffee smells great and good strong taste.
Would have been 5 stars, however was bought as a Christmas gift a day 3 days after we received it, I was sent a branded leaflet through the letter box asking us to review- so my partner knew what he was getting!”
Thanks for the feedback! We're happy to hear you enjoyed the coffee. Apologies for the timing with the leaflet – we'll work on keeping surprises intact! We really appreciate your understanding and look forward to sending more delicious coffee your way! 😊
“Great selection of coffee!
We have been ordering our regular subscription for a year now, and we love it. We’ve tried different types, the one from Rwanda was a favourite, but now we have settled for a regular one.
Also a shoutout to the great packaging and the occasional booklets on coffee types / frothing, great material for the coffee table.”
Thank you so much for your kind words! We're thrilled to hear you've been enjoying your subscription and that the Rwanda coffee was a hit. We love sharing a bit more about the coffee experience through our booklets too—glad they're finding a place on your coffee table! 😊 If you ever want to try something new, we’re always here to help you explore!
Thank you for your feedback! We're glad you enjoyed the coffee, but we're sorry to hear about the packaging issues. We take this seriously, and we're working on ensuring better sealing. We appreciate your understanding and are happy to have resolved the issue as best we could. Please don't hesitate to reach out again if you have any concerns! 😊
“I bought the coffee bundle gift pack (whole bean) for my partner for Christmas to try out a different brand.
He loved the coffee so much he’s now swapped subscription from another company that we’d been using last year.
Great service, fast delivery, no complaints!”
“Bought this after trying supermarket beans. The difference is unreal. I’ve not had a single bitter taste since switching to rave.
Parcel was with me within two days and the coffee is delicious.”
