“I placed an order a few times now and overall, happy with the experiance as well as the site look and feel.
Used the support last week which was quick to answer, but the low score is for not helpful and long procedure.”
Thank you for your honest feedback! 🙏 I can see that you spoke to our customer service team yesterday, if there is anything else that we can help with then please let us know!
“Great coffee with good selection of beans to cater for any preference. Also, great customer service! I've been ordering from Rave for over a year and recently had a small mishap where a smaller pack was sent instead of the ordered 1kg. They customer service was excellent and swiftly handled the issue sending a new 1kg pack.
Highly recommend! Also, would advise to keep an eye on the "rare" beans they release from time to time - great way to explore various beans and find flavours you may not even know you'd like.”
Thank you so much for the amazing feedback! 🙌 We're thrilled to hear you've been enjoying our coffee and service over the past year. Sorry again for the mix-up — but glad our team could get it sorted quickly! 💛
“Always great quality coffee and just had fantastic customer service from Jess - immediate email response to issue of burst coffee bag, rectified with replacement order. Generally very quick deliveries.”
“Ever since we first had this coffee at our sons house in Cirencester at least 3 years ago we have been hooked. Love it and have ordered this coffee ever since.”
“First time I’ve tried Brazil Fazenda Campestre Nº 109 & definitely a great taste. Took a couple of dialling attempts to get the right grind, but love the flavour.”
“Great selection, prompt delivery, the packaging is recyclable if you take your plastic bags to the supermarket, but that seems to be the case with every coffee.”
