“Being a coffee lover, I think the idea of mail order coffee is a dream - I love the idea of getting blends from all around the world. The one drawback is that I only enjoy strong coffee (no less than four or five in strength). I wish there were a way of indicating this preference when choosing a subscription, so as not to be disappointed when weaker blends come through.”
Thank you for your thoughtful feedback! We do have the option of light to medium or medium to dark coffees in our subscriptions so please do let us know if you needed any assistance choosing the right option!
Thank you for your review! We're so glad you're pleased with the container. It’s great to hear it’s doing exactly what you expected. Thanks for choosing us! 😊
“Very quick delivery and roasted the day after the order placed. I was a bit disappointed that the 5 bean roasts are only medium. They don't seem to do dark roasts which is how I prefer my coffee. I use my stove top roaster to get it darker. But their coffees are very nice despite this and I will be ordering more. Better than supermarket coffee.”
Thank you for your review! We're so glad to hear you enjoyed the coffees and appreciated the quick delivery. We truly appreciate your feedback and look forward to sending you more great coffee! ☕
Thank you for your feedback! We're glad you had a great experience with the website and delivery. Enjoy trying out all the different coffees—we're sure you'll find your perfect match! ☕
Thank you for the wonderful feedback! 😊 We're so happy to hear you’re impressed with both the delivery time and the coffee. We can't wait to serve you again with your next order!
“Ran out of coffee sooner than expected with my subscription. Changed it early in the morning and arrived the next morning. No missing coffee for me. Impressed by speedy delivery”
“Coffee is fantastic, delivery could be improved. Ordered Friday morning, shipped Monday. Would love if you can sort out weekend dispatch. Otherwise very happy.”
“Rave are a great roaster with a decent selection of blends and single origins. However, like many other roasters, they have quite a room for improvement in the decaffeinated selection which is somewhat lacking.”
Thank you for your feedback! We're thrilled you enjoy our blends and single origins. We appreciate your thoughts on our decaf selection and will definitely take it into consideration as we continue to improve. Thanks for your support! ☕
Thank you for your kind words! We're glad you enjoyed the taste and our customer service. We appreciate your feedback and will take it into consideration!
“A great decaf coffee. Arrived in a different packaging to the norm. As minor as this is, I would have liked some communication on this as it was a gift which made it slightly underwhelming in a blank white bag.”
Thank you for your feedback! 😊 We're happy to hear you enjoyed the decaf coffee. We aplogise for the change in packaging and understand how it could affect a gift. We'll make sure to communicate any future packaging updates. Thanks for sharing your thoughts!
“Great coffee each time. Bit of quality for coffee drinking.
Would order more if postage was less but take advbantage when free postage.
Keep up the good work guys :-)”
“I would have given you 5 stars but the fact you sent me a postcard thanking me for my purchase ruined one of my surprises for my husbands Christmas present. Can I suggest that from November onwards you don’t send these or have the option for it’s a gift don’t send any marketing. Other than that great.”
Thank you for your thoughtful feedback! We're so sorry to hear the postcard spoiled the surprise for your husband's gift—that’s definitely not our intention. 🙁 We’ll take your suggestion on board and explore options to improve the gifting experience. Glad you enjoyed the coffee, and thank you for your understanding!
“I bought a bag out of curiosity after seeing it advertised on social media. Very nice-tasting coffee, but no better than my regular beans from Pact Coffee, which are less expensive.”
Thanks for giving us a try! We're happy you enjoyed the taste. If you ever want to explore more of our range, we’d love to help you find one that truly stands out for you. 😊
