“I was happy overall, but I felt both the coffee and syrup lacked a little flavour. Followed the booklet and all but for me not strong enough. Just an opinion though and maybe I will give another blend a try before I give up. Delivery was quick and presentation of products is wonderful. No issues in that regard.”
“I recently bought a bag of Rave Coffe’s signature blend whole bean coffee. Not only is the flavour great and something I enjoy drinking but my interaction with the staff and customer service team was brilliant and definitely makes me want to buy more from this company.”
“I discovered RAVE coffee recently and purchased for the third time. The delicery is quick and well packed normally. This time was not very high quality I was expected from the last two purchases.”
Thank you for your feedback, and we’re sorry to hear your recent experience didn’t meet the high standards we aim for. We always strive for consistency in quality and delivery, and it’s disappointing to hear this wasn’t the case this time. Please email us at info@ravecoffee.co.uk, and we’ll be happy to resolve this for you.
“Love the coffee, especially Italian Blend No2.
Would be 5 stars if wasn't for unnecessary use of card board and plastic from VR set and postcards. I would rather that Rave reduced their pricing slightly.”
Thanks for the great feedback! We’re so glad you’re loving the Italian Blend No2. We also appreciate your thoughts on the packaging—it’s something we’re always looking to improve. We’ll definitely pass your feedback on to the team Thanks for bringing it to our attention! ☕
“Nice coffee , very fresh
I have a favourite roaster of which I buy from monthly . In-between then I buy a random "filler" pack or 2 to get a few regular other roasters so I have a varied selection . I found Rave coffee more than good enough , really fresh beans that didn't need grinding to within an inch of it's life to get a nice shot . I'll be back for more definitely .
The only downside is I can only buy 250g or 1 kilo . 500g would be a winner for me”
Thanks so much for the thoughtful review! Thank you for your feedback, we will pass this over and take a look into the possibility. Looking forward to welcoming you back for more! ☕
Thanks for sharing your feedback! We're so glad you're loving the Colombia El Carmen and Signature Blend🙂 Sorry to hear the Italian Job didn’t work for you, though. Everyone has their own preferences, and we’re always here to help you find your perfect brew! ☕
“I ordered coffee beans from Rave Coffee many times, however, it was not a pleasant experience just happed for my last order. When I received my 5 packs of coffee beans, there were 2 of them damaged and leaking all over the parcel. After reporting the situation to the customer service, they immediately resent the two damaged coffee for me. Overall I will still purchase from Rave Coffee, the coffee tastes great.”
Thank you for your feedback! We're sorry to hear about the issue with your last order but glad our customer service team could resolve it quickly. We appreciate your continued support and are happy you enjoy our coffee! ☕
“Clean coffee with some sweet sugar notes and a slightly grassy finish. Have this after you have had some bonkers co ferment to bring you back to earth.”
Thanks for the feedback! We're so glad you enjoyed the coffee, but we're sorry about the missing label! That definitely isn't the standard we aim for. Please feel free to reach out to our customer service team so we can sort this out for you. Thanks for your understanding, and we appreciate your continued support! 😊
“The coffee was delicious as usual but the VR experience reported a problem and seemed to be unsupported on Android or something. A shame but then, I was in it for the coffee...”
Thanks for your feedback! 😊 We're so glad you loved the coffee, though we're sorry to hear about the VR experience issue. I will pass this onto the relevant team to take a look into!
