“I recently ordered three different bags…
I recently ordered three different bags of coffee from RAW Coffee. I’ve only tried one so far, but I’m really impressed and can’t wait to try the other two.
After placing my order, I had a couple of questions, so I sent them an email. Lily replied within half an hour, answered all of my questions clearly, and was incredibly friendly and helpful. It’s rare to receive such quick and personal customer service these days, and it really gave me confidence in choosing RAW Coffee.
Based on my experience so far, I would definitely recommend RAW Coffee. Excellent customer service and a company that genuinely cares about its customers.”
“I’ve been trying many coffee brands. This is my second purchase from Rave, the first was their signature blend which was pleasant. Now I’ve bought the single origin Colombia El Carmen Nº 50. The beans seem stale to me and no matter how I try set up the machine, different grinder strengths and different temps I can’t get rid a dull papery taste when I do the espresso. I expect I got a bad batch and will try their blend again.”
Hey Josh,
Thanks so much for taking the time to leave your review and I'm really sorry to hear that you were struggling to get a good shot from this one!
I've just dropped you an email to get a little more info here and see what we can do to help!
Best,
Sarah
“I rave about Rave coffee because it is so good, so fresh, lovely choices and I get a nice friendly message to buy some more with a discount. What's not to rave about.”
Thanks for your review! We're really glad you enjoyed the coffee, although we're sorry to hear the delivery let the experience down.
If you could send a few more details to info@ravecoffee.co.uk we would be more than happy to take a further look into this for you!
“Love this coffee brand easy to order quick delivery always fresh and the pods make it super easy. The Swiss water decaf is my go to and honestly I can not tell it’s decaf.”
“I haven’t actually tried any coffee yet (that’s next on the list!) but I bought an airscape container, a coffee scoop and a bottle of gingerbread syrup.
I’m really impressed.
Delivery was next day. I couldn’t believe how quick it was and I’m happy with all products.”
“Excellent setup! Great range of coffee and the freshness is essentially the best you can get. 👌🏻
Dispatch and delivery has never let me down 👍🏻
I recently submitted a specific question to the customer service help team who dealt with my enquiry in a very friendly and quick manner.”