Hey, thanks for your review. It's great to hear you had a great experience with this order. We look forward to fulfilling your coffee needs in the future!😊
“The coffee is delicious. Royal mail commandeered my parcel, so Rave customer support went above and beyond and sent me a replacement, really great customer service”
We're so glad you enjoyed the coffee! 😊 Sorry to hear about the Royal Mail issue, but we're happy our customer support could help. Thanks for the kind words! ☕️🌟
“this is the thrid brand that I have tried as what is all the RAVE about. I must say it did not disappointed me rather it is harsh to say this as it was an excellent purchase. The flavours were as described and the crema I'm getting from the same settings is best of all the other big named roasters. Keep it up and will be coming back again.”
Thank you so much for your fantastic review! We're delighted to hear that you enjoyed our coffee and found the flavors to be as described. It's great to know that the crema you’re getting is great too! We appreciate your support and kind words. We look forward to serving you again soon!
“I’ve bought a kilo of this every month for the last 5 - the quality and freshness of the coffee is outstanding and furthermore, the service from Rave is second to none!
Will be buying indefinitely”
Thanks for the great feedback, Gabriela! We're so happy to hear you're enjoying not only our coffee but customer service too! Cheers to great coffee!☕😊
“I have given 4 stars just because of the quality of the pod. The Christmas pod itself is not made as good as the other pods. This is because the pod differs in durability in comparison to the rest of them. If you ordered this you need to be careful because the water flow through the pod can build up too quickly and can cause an issue within the nespresso machine. If this happens stop the machine because the pod can burst in there and it has done that for me before. This can be prevented if you monitor the coffee whilst it is running. This is the biggest issue with the pods and I have had to waste a couple of them because of it.
That being said the flavour of these pods is 5 stars and my absolute favourite and I would recommend because I can’t stop ordering it. It is absolutely incredible, the taste is smooth and fruity. Every time I run out I ordered them 3 times so far and still going strong. I love Rave coffee and this flavour is amazing, I would definitely recommend!”
Thank you for your detailed review and for your continued support of Rave Coffee! We're thrilled to hear that you love the smooth and fruity flavor of our Christmas Blend pods.
We wanted to address your concerns regarding the quality of the Christmas pods. We've recently changed the design of all our pods, except for the Christmas Blend. The Christmas Blend pods are currently our remaining 2023 Christmas stock. We recognise the issues with durability and water flow you've mentioned, and we're planning to update these for our 2024 Christmas pods to match the quality of our other pods.
We appreciate your feedback and your patience. Thank you for your recommendation and for being a loyal customer!
“I've used an Aeropress for years and I replaced it with new clear Aeropress from Rave. Loving it just as much as the old one with the bonus seeing whats going on in the brewwer.
Service from Rave was fast and a good price to boot.”
Glad you're enjoying your new clear Aeropress! It's awesome seeing the brewing process, and fast service at a good price is a bonus. Thanks for sharing! ☕👍
“Rave is as always the best independent roaster around, great coffee arriving the day after roasting, fresh as can be, great subscription deals, taking you on a journey through coffee. And they've got a great new store open where you can watch the roasting happening. So glad i discovered you guys!”
Thank you so much for your amazing review! We're thrilled to hear that you consider Rave the best independent roaster around. It's fantastic to know you're enjoying our freshly roasted coffee delivered promptly and our subscription deals that take you on a coffee journey. We're also excited about our new store where you can see the roasting process firsthand. We're grateful to have you as part of our coffee community! ☕🌟
