RattanGardenFurniture.co.uk Reviews

Name: RattanGardenFurniture.co.uk
Rating: 4.60

4.6 Rating 628 Reviews

91 %

of reviewers recommend RattanGardenFurniture.co.uk

Company Reviews

Metrics

4.6

Based on 628 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

RattanGardenFurniture.co.uk 5 star review on 19th April 2024

Anonymous

Anonymous // 01/01/2019

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“Easy to use, had exactly what I wanted at a reasonable price. Will certainly use again.”

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Posted 5 months ago

“Great value and good quality product. Would definitely purchase covers again when needed.”

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Posted 5 months ago

“I have had a fantastic experience with this company. The website is very easy to use. The product information is extremely helpful and reassuring to know I am purchasing a high quality piece of furniture.”

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Posted 5 months ago

“Disappointed. My order was for 3 items but only 2 received. I hope there is another item on its way. I have emailed to notify which item is missing. Barry Holmes”

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Posted 6 months ago

“I'm very pleased with my furniture ☺. But the after sale has alot too be decierd l couldn't get a date for delivery when I emailed and I'm still waiting for reply to email I sent as I am missing an item”

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Posted 6 months ago

“This is the second rattan set I have bought this year. I am pleased with them both one set is at our caravan the other on the patio at home. I love them both. Sadly we haven't had much dry weather to have really, enjoyed them.”

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Posted 6 months ago

“We ordered our furniture at the end of August and following several promises that it was going to be delivered, it is now October 6th. It has been almost impossible to speak to someone and although we have had a few emails we are still without the furniture!!!”

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Posted 6 months ago

“Can’t give more than 3 stars at the moment. Story so far, no E mail(s) received when ordered, had to make contact, E mail, to request confirmation of order as payment was taken without any receipt of purchase. Naomi replied very quickly to confirm that the order had been taken & attached confirmation invoice. Unfortunately when items received today, two items were missing. Re contacted Naomi stating missing items, received E mail from Jade/Naomi which stating that they will look into it. I’m awaiting outcome. Then received review request. So you can understand why only three stars. I would give four or five stars if Jade/ Naomi can get it sorted & I receive my full order. Online all items ordered appear to be still available. Fingers crossed.”

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Posted 6 months ago

“Easy to place order online. Garden furniture cover delivered on time and items are of good quality.”

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Posted 6 months ago

“Prompt service and delivery in 3 working days. Exactly what was ordered. Can't complain.”

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Posted 6 months ago

“Great product”

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Posted 6 months ago

“A great website and very easy to order my garden furniture water shedder. I would highly recommend this business to friends and family. Thank you! 😊”