R3 Data Recovery Reviews

4.7 Rating 575 Reviews
95 %
of reviewers recommend R3 Data Recovery
4.7
Based on 575 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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About R3 Data Recovery:

R3 Data Recovery is one of the best teams of data recovery engineers ever assembled in the UK. Security House is one of the few full data and disaster recovery labs in the UK accessible to all who need a high success rate reliable data recovery service from industry leading DR engineers at an affordable cost.

Visit Website

Phone:

0800 999 3282

Email:

andy@r3datarecovery.com

Location:

Security House Royds Mill Windsor St,
Security House Royds Mill Windsor St
Sheffield
S4 7WB

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This is the most professional and honest place to go when a disaster event happens. They are honest , ethical and fair . I cannot reccomend them enough . I had a raid disaster even , and r3 sorted me immediately. There are lot of people who will charge you fortune and dont even know fraction of what r3 knows, and i have been to r3 labs, they are the best
R3 Data Recovery 5 star review on 13th January 2022
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(Gloucester Data Recovery 01452 642282) -
Very fast and effective service
R3 Data Recovery 5 star review on 13th January 2022
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(Colchester Data Recovery 0120 6654282) -
Thank you for the review Gary. Although the drive needed fresh heads to complete a full recovery it was only some severe scratches caused by repeated power cycling that affected some of the files at the end of the recovery process.. !problem: 19.22GB (68 files) rest of data: 893.95GB (15467 files) Enquiry to R3 Data Recovery and other Data Recovery Specialists "Dropped Worked for a couple of days after. Been powered on a few times since. " R3 were able to give the minimum and maximum price likelihood before client accepted the free assessment and free collection. Andy and the team at R3 R3 Data Recovery Ltd Security House Royds Mill Windsor Street Sheffield S4 7WB 🌎 www.r3datarecovery.com Freephone ☎️ 0800 999 3282 Colchester Data Recovery 01206 654282 https://youtu.be/oXcyu9GhC1U Leeds local number ☎️ 0113 4001982
Excellent service highly recommended
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Excellent service and fast return of precious family photographs that could have been lost forever. We are very grateful. Thank you.
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Excellent, rapid, efficient and affordable service
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Great service. Prompt and full recovery of data from my laptop hard drive.
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Excellent service.
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r3 data recovery is real deal amoung lot of scams .they help recover data honestly and reliably. I had a raid problem , and i was not in good situation. I was getting quotations and reviews all over the place running in thousands. Then by pure chance i got in touch with r3data recovery I spoke to andy MD. I initially went to another supplier but after speaking to andy i decided to take my disks to him in person in sheffeild. Oarrival in sheffeild, Andy showed me his lab, and its the best lab I have seen. I am in IT myself, but R3/Andy/his team know what they are doing. Lot of people looking at desperations give mindless quotations and andy charged me what was fair and gave me the service and timelines which were real .I got phone call on every stepp. R3 recovvered my data next day, gave the disk to me, charged me absolutely fairly and i left with thanks and gratitute to andy /r3 AND his team. I will highly reccomend R3 . they have best team, labs and are not people who will try to take advantage. Thank you again. Aseem - I am happy to vouch for my experience to anyone- This is first review i am putting for a service, and i will put one up in other places as well
R3 Data Recovery 5 star review on 16th December 2021
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(Bristol Server RAID Data Recovery 0117 2591020) -
Thank you for your reviews of R3 Data Recovery. You were right to check out the various data recovery labs nearest to you, although a longer distance of travel the chain of custody was maintained and all GDPR / Data Protection procedures observed to meet your clients requirements. I did the following post on Linkedin. Andy Butler Operations Manager R3 Data Recovery Freephone 0800 999 3282 Local Number 0117 2591020 Something never said "I can see the data! It is there in the filter it just needs the black particles sticking back to the platter surface in the right order.... " The montage is an example of a drive that was part of a failed RAID 5 that came in for emergency data recovery Monday evening, driven up from Western Super Mare by the server administrator who wanted to personally correct the mistake made not checking the Backups which were 20 days behind. First visiting Bristol Data Recovery and considering 2 other data recovery specialists in the Fields of Wales but then continuing on to Security House in Sheffield arriving at 7:30pm. This member disk had failed before the #covid19 lockdown and was in a server room unattended other than remote access. The decision was made to run in degraded mode until a replacement was found. This was forgotten, the extended pandemic affecting staff availability and travel. Fortunately still a full recovery by R3 Data Recovery Ltd Britains data recovery Hospital for Businesses and Consumers. VM VHD HDD SSD The client stayed in a local hotel overnight, whilst two of the drives were imaged and the other two were inspected. Initially, we could not be sure that the most damaged was the first to fail but ultimately it was and a full recovery was possible from the other three once bad sectors had been read from them. The recovered data was collected Tuesday afternoon and the client was able to drive straight back to his offices. With up to date data. #SAS #Seagate #Cheetah15k #RAID5 #Server #OffsiteBackup #Data Recovery Specialists
Bristol Data Recovery local page https://www.r3datarecovery.com/bristol/
My heart sank when my old 2GB flash drive 'died', knowing there was a lot of important and historical data on there. Advice from a family friend led me to R3 and I'm so glad I entrusted the recovery with them. The majority has been recovered with several corrupt files but I have the main ones I was hoping for! The service has been exceptional - extremely prompt response to my initial inquiry, excellent communication and customer service throughout, and organised collection and return of the drive. I shall learn by my mistake and make regular backups but I shall certainly know where to go if needed again! I can't thank the whole team enough.
R3 Data Recovery 5 star review on 10th December 2021
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(HOOK 0118 4181039) -
Hi Samantha The old memory stick had served well but needed a NAND chip read to recover the data. "The device appears to be dead. I have tried recovering the data using software but failed." Unfortunately, the FAT32 file system was damaged and so only a raw recovery was possible but the data was in good condition and could be moved back into a recreated folder structure. Glad we could be of service Andy and the team at R3 Data Recovery Local Number 01184181039 Freephone 080 999 3282 www.r3datarecovery.com
After being told my hard drive was damaged beyond repair, I was recommended to use R3 data recovery. Nothing was too much trouble, always at the end of the phone and gave an amazing professional service. Highly recommend and a massive thank you to Andy Butler who went above and beyond at all times:)
R3 Data Recovery 5 star review on 9th December 2021
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(Nottingham Data Recovery 0115 7401282) -
Thank you for your review Chrissie. Your tenacity to find a specialist data recovery company that could recover from the unrecoverable was also to be commended. Although severely damaged and not without its particular challenges your email said it all.... "I’m so happy 😀 " Glad Team R3 were able to help you regain access to the files you needed. R3 Data Recovery Nottingham 0115 7401282 Freephone 0800 999 3282
Great Reliable Service! Recovered 95% of my data in a Lab Recovery. I was very pleased with the communication and overall experience.
R3 Data Recovery 5 star review on 26th November 2021
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(LONDON Data Recovery 0207 1180150) -
Hi Sara Glad we could be of service,R3 Data Recovery have built what is well known in the Fields of data recovery as the data recovery specialists to call when a western digital hard drive is dropped or knocked. The 4TB model WD40NMZW-11GX6S1 required a specific method to unlock access controls that allowed the ability to control the heads individually. This actually resulted in a calculated 97% data integrity, with just a few affected by unreadable sectors in the data areas affected. Andy and the Team at R3 Data Recovery Security House Sheffield 0800 999 3282 / 0207 1180150
Excellent service, saved me many days of work by managing to restore corrupted data
R3 Data Recovery 5 star review on 25th November 2021
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(Sheffield Data Recovery 0114 4081848) -
Thank you for your review Steven and for selecting R3 Data Recovery Although this Seagate portable backup hard drive was 1TB it was only 4GB of data that needed to be recovered on the emergency 12-72 hr service. From client arriving at Security House to return of data was 25 Hours. 11/10/2021 14:15:21 - Client dropped off drive in person. 11/10/2021 14:18:22 - Received 11/10/2021 14:37:10 - Job owner set 11/10/2021 15:03:05 - ASSESSED AS DEGRADED 11/10/2021 15:58:57 - Cloning complete - (Used space only) 11/10/2021 15:59:07 - Data transfer 12/10/2021 09:58:16 - file listing priority folder 12/10/2021 11:15:35 - FL: 99% 4GB 12/10/2021 11:17:04 - File list sent - awaiting client 13/10/2021 14:06:21 - Invoiced 13/10/2021 14:32:06 - Paid - Password Created For secure Transfer 13/10/2021 15:14:52 - Returned - Recovered Another successful recovery by R3 Data Recovery www.r3datarecovery.com 0800 999 3282 / 0114 4081848
Fantastic people to deal with Totally honesty Kept me informed throughout the process, would have no hesitation in recommending them Martin C
R3 Data Recovery 5 star review on 24th November 2021
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(Rotherham Data Recovery 01709 610282) -
Thank you for your review of R3 Data Recovery
Excellent website that conveys the professional facility they operate. Efficient and prompt communication with clear description of the process of recovery. Rapid delivery of the damaged drive and delivery of a new drive with my data. Friendly people to deal with. Highly recommend them.
R3 Data Recovery 5 star review on 23rd November 2021
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(HORSHAM Data Recovery 01403 854282) -
Glad we could be of service George. Your MyBook had put in almost 15 years of service before becoming inaccessible due to bad sectors, possibly as a result of power fluctuations. The enquiry gave a good indication that the drive was recoverable. "This My Book WD hard drive connected to my iMac running Catalina OS can no longer be seen by the Mac. Pressing the circular ON button causes the LED to light yellow and I can hear a faint whirring but not the normal firing up noise like when it was working OK. I have checked the cables and changed ports on the Mac. Also checked PSU is delivering 12V to the drive."
Excellent company to deal with. Highly professional and patient and no pressure to get the files. The only company to do it. All other ones are scams.
R3 Data Recovery 5 star review on 18th November 2021
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(Exeter Data Recovery 01392 956282) -
Folders - 7543 Files - 67695 ( 374.86 Gb) Normal Files - 33113 Problem Files - 31751 Thank you for the review Rob, Whist your sentiment is understandable not all data recovery companies are part of the "Friends of Fields" who operate the #fieldsdatarecoveryscam You were fortunate to choose R3 Data Recovery for the recovery attempt after so much damage to the platters. Although we could not guarantee a full recovery, in this case, we can say that we have higher success rates than most datarecoveryspecialists who claim to be experts in their Fields ! "Seagate ST2000DM001 Hard disk drive used as file storage froze on opening document. Checked events in Device manager - device not migrated due to ambiguous match. No longer shows in Bios or on the computer. Taken drive to pc shop for data retrieval via software but no success informed likely to be a mechanical failure as it makes clicking noises and only spins up briefly. Narrowly avoided sending to Fields data recovery before searching R3." For those unaware- Find out more about how Fields Data Recovery Operate. Search Fields Data Recovery scam Those getting recoveries from Fields are unaware that many are defrauded and worse have their Trustpilot reviewer accounts hacked to leave fake 5 Star reviews and that Fields own staff admit their success rates are below 40% meaning only the easiest work is sold as "forensic data recovery" with many victims being unaware that they are sharing their data with a company that is known to use the data they recover for their "own nefarious use". Fields Associates / Data Recovery Services are also posting fake reviews and buying reviews. They have also been forced by the Attorney General Office in the US to give "Refunds" but consider where the money comes from to give victims of a scam those "Refunds" www.data-recovery-blog.com
Very helpful, informative and genuine. My hard drive corrupted and almost all Of the files were saved. I can’t thank the team enough!
R3 Data Recovery 5 star review on 12th November 2021
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(St Albans Data Recovery 01727 580282) -
Hi Jamie Thanks for taking the time to leave a review. From your initial enquiry, "force quit whilst using Lightroom of the LaCie / Apple Mac / 2yr old / 4TB not clicking buzzing or beeping" The Seagate-ST4000LM024 BarraCuda 4TB had sustained minor platter damage, this caused bad sectors that prevented the drive initialising. After R3 had made repairs to the ROM and regained control of the heads an almost full recovery of over 99% of 3.1TB of data was recovered without the need of a rebuild or unnecessary work and therefore cost. Glad R3 could re unite you with your data. Andy and the Team at R3 www.r3datarecovery.com 0800 999 3282
Very helpful, kept me informed throughout the process and recovered all data it was possible to recover. Very happy to have the photos back :-)
R3 Data Recovery 5 star review on 10th November 2021
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(Reading Data Recovery 0118 4181282) -
Another happy R3 client reunited with their photos after their phone died. "I have a Samsung Galaxy S4 mini that won't charge or turn on. I was hoping that you would be able to help me by recovering the photos that are on it." In this case R3 Data Recovery found it was a CPU failure and required an eMMC chip off recovery. A full recovery was successful despite the eMMC also having a failed RPMB section. If your mobile phone shop has been unable to repair, recover or backup your Samsung give R3 Data Recovery a call on 0800 999 3282 or use the contact form on www.r3datarecovery.com and we will call you.
Thank you SO much for your great work in recovering my data from my USB memory stick. I had no recent backup (I know!!) and a lot of very valuable files which would have taken hours to rewrite. From the moment I spoke to Will, I began to have hope. No false promises, clear outline of costs, timescales and possible outcomes. Fortunately, I was one of the 97% "lucky" ones. All but 13 (unimportant) files restored and returned to me within 48 hours. So pleased I found you!! THANK YOU just doesn't do it really. Can only recommend you at every possible opportunity. x
R3 Data Recovery 5 star review on 10th November 2021
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(Brigg Data Recovery 0152 2284282) -
Many thanks for your Many reviews Sue ! The team at R3 often get reviews but you were very kind to leave so many ! Andy and the team at R3 Data Recovery Security House Windsor Street Sheffield S4 7WB 0800 999 3282 www.r3datarecovery.com
HIGHLY RECOMMEND. What absolutely legends they are. Not only did they recover all of my data from an completely dead hard drive which literally saved my business, but they also had all of the work (5TB) back to me within 6 days, literally driven to my door. They worked tirelessly day and night not leaving my drive and Andy was on hand no matter what the time to answer any of my questions, and calm me down when in tears and panicking. Much more than data recovery but in short, these are the people you need to go to if you have any hard drive issues - do not go to the manufacturers, you may end up with a new drive but no data!
R3 Data Recovery 5 star review on 10th November 2021
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(Chichester Data Recovery 0124 3913282) -
Hi Nicola. When the drive arrived at Security House the drive was inspected:- Opened in CR 5 platters and 10 heads (present) filter and chassis clean minimal track impacts M11 family parts needed please ... We were glad to be of service and that you stopped trying to access the drive before it progressed to a worse state. Although on the emergency 12-72hr service it did take longer due to a number of factors, mainly the amount of data and size of files. but we were able to send the time critical data by secure download during the period as they were prioritised and the full recovery on a new drive which was still an achievement and focus because of the importance of managing your clients with timely updates.. "I have a LaCie Rugged USBC external hard drive (purchased May 2019) which is supposed to be backed up/ mirrored by backblaze. The hard drive started making a ticking sound today and when I tried to move items from it to another hard drive, I couldn’t as it just kept disconnecting itself from my iMac. I wasn’t too worried as pay for Backblaze, but it turns out a huge amount of important files are missing from Backblaze! I’m a wedding photographer, there are 15 weddings stored on this hard drive, tens of thousands of Raw files. Plus 3 fully edited weddings which I finished today. As well as the Lightroom catalogue where all of my edits are stored. I can’t access any. 7 of the weddings I have the original raw files too on another Hard drive but 7 weddings are completely missing. I need to access all 15 but the 7 missing weddings and the Lr catalogue are obviously the most important otherwise I will have to break the dreadful news to these couples that their weddings photos are completely gone. I’m absolutely devastated, and exhausted from working tirelessly and now losing all this work. Please please help me. I have clients that were expecting those galleries today. "
Great service, with good communication along the way.
R3 Data Recovery 5 star review on 10th November 2021
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(Hatfield Data Recovery 0170 7567282) -
Thank you for the review Matthew, R3 Data Recovery has assisted many told by their insurance company or other data recovery companies that their data is not recoverable. Fortunately you found Britains Data Recovery Hospital www.datarecoveryhospital.com 0800 999 3282 "Background: My daughter spilled her tea on the home PC which resulted in the PC being replaced under our home insurance. The insurance company returned my HDD’s via courier in a plastic bag with no padding. Several of the HDD’s worked when inserted into my new PC, however 2 HDD’s do not work (they just make an awful noise). My insurers have accepted that their new employee did not package the HDD’s correctly. Drive 1: Seagate Barracuda 500gb ST500DM002 P/N: 18d142-500 Drive 2: Samsung 2TB Model: HD204UI P/N: A8313-E461-A0LTU
R3 Data Recovery is rated 4.7 based on 575 reviews