Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 6,051 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Empathetic and sympathetic”

Helpful Report

Posted 5 months ago

Thank you for your kind words, Wendy. Best wishes, Pure Cremation Team

Posted 5 months ago

“Extremely sensitively handled and very reasonably priced. How modern cremations should be.”

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Posted 5 months ago

Thank you for your wonderful feedback. Kindest regards, Pure Cremation Team

Posted 5 months ago

“My wife's sister died unexpectedly recently with no funeral plans in place. Her daughters live some distance away which meant I had to make the initial arrangements at very short notice. After a brief phone call to Pure Cremation (my wife and I were already with them) arrangements were in place to have the body collected for cremation and the remains were delivered to us a short time later. The compassion and professionalism of the Pure Cremation team at this difficult time was very much appreciated and we were kept informed at all stages of the process. I can wholly recommend their service.”

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Posted 5 months ago

We are very sorry for the unexpected loss of your wife's sister. Thank you for your positive feedback about the compassion and professionalism of our team throughout the arrangements. Wishing you all the best, Pure Cremation Team

Posted 5 months ago

“Pure cremation staff were fantastic for both my wife and my mam can't thank them enough THANK YOU”

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Posted 5 months ago

Thank you for your positive review. We're glad to hear that you found our team fantastic for both your wife and your mother. Best wishes, Pure Cremation Team

Posted 5 months ago

“I would recommend pure cremation. Great service. Lovely caring staff. Gave my family peace of mind. That their dad was being looked after by very nice people. Very caring.”

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Posted 5 months ago

Thank you so much for your lovely feedback. We're truly honoured to have been able to support your family and bring some peace of mind during such a difficult time. Supporting families with compassion is at the heart of what we do, and it's wonderful to hear your praise. All the very best, Pure Cremation Team

Posted 5 months ago

“Brilliant service. Easy to contact. Lovely kind caring people. Delivered ashes back on a day/time that suited us. 5 star service.”

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Posted 5 months ago

Thank you for your wonderful feedback. It’s our mission to support families during such times, and we're glad you felt that every step of the way. Kindest regards, Team Pure Cremation

Posted 5 months ago

“The experience from start to finish was 1st class,the staff were so sympathetic and helpful ,would recommend, thank you all”

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Posted 5 months ago

Thank you for your lovely words, Jillian. We're delighted you felt supported throughout your experience. Your recommendation means a lot to us. All the best, Team Pure Cremation

Posted 5 months ago

“I was quite sceptical of how this would work, but was my dads wishes. They were Very sympathetic, very helpful and kept me informed through the whole process. Such an easy and simple option.”

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Posted 5 months ago

Thank you for your honest and thoughtful review. We're really glad we were able to support you and honour your dad’s wishes with care and clear communication. It's great to hear the process felt simple and reassuring for you. Take care, Pure Cremation Team

Posted 5 months ago

“Very professional from start to finish”

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Posted 5 months ago

Thank you for taking the time to share your experience. Your positive feedback is greatly appreciated by our entire team. Kindest regards, Pure Cremation Team

Posted 5 months ago

“We chose a direct cremation for my dad. It was easy to set up. When he passed away everything was explained clearly and the green form could be photographed and sent instantly. There was good communication throughout. The lady that delivered the ashes was pleasant and respectful and showed compassion when I was upset checking I was ok before she left. The ashes came in a nice biodegradable container and a canvas bag.”

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Posted 5 months ago

Thank you for sharing your experience. We're glad the process felt clear and straightforward, and that communication was consistent throughout. Best wishes, Pure Cremation Team

Posted 5 months ago

“Efficient,caring, dignified service provided.”

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Posted 5 months ago

Thank you so much, Mandy. We really appreciate your kind feedback. Kindest regards, Pure Cremation Team

Posted 5 months ago

“From taking my dad into their care up until delivering his ashes, the people at purecremation were kind, considerate helpful and kept everything simple for us. Can't thank them enough for making a horrible time in our lives that little bit less stressful.”

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Posted 5 months ago

Thank you for your thoughtful feedback. We're pleased we could help ease a difficult time and that you felt supported with kindness and care throughout. It means a lot to know we were able to bring some comfort to your family. Thank you for placing your trust in us. All the best, Pure Cremation Team

Posted 5 months ago

“Totally professional throughout, couldn't recommend enough. Took care of my Dad from picking up to delivery back to my Mum.”

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Posted 5 months ago

Thank you for your kind words. We’re honoured to have cared for your dad and to have supported your family through this time. It means a great deal to know you felt looked after every step of the way. Best wishes, Pure Cremation Team

Posted 5 months ago

“Everyone was so helpful from start to finish. Would highly recommend Pure Cremation if anyone wishes to use this service.”

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Posted 5 months ago

Thank you so much, Helen. We are delighted that you found our team helpful throughout the process. Your recommendation means a lot to us. Take care, Pure Cremation Team

Posted 5 months ago

“Such lovely caring people. Really helped us through such a difficult time. Thank you!!!”

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Posted 5 months ago

Thank you for your touching review. It's good to know that our support really helped you during this time. Kindest regards, Pure Cremation Team

Posted 5 months ago

“I was very impressed with the professionalism and empathy shown by all. Kingsley was an absolute pleasure to deal with over the phone.”

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Posted 5 months ago

Thank you for your wonderful feedback, Paul. We are delighted that our team's professionalism and empathy made a positive impression during such a difficult time. Kingsley will be thrilled to know he made a positive difference. All the best, Pure Cremation Team

Posted 5 months ago

“It was good service and nice staff to help out at this time”

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Posted 5 months ago

Thank you for taking the time to share this positive feedback with us. Best wishes, Pure Cremation Team

Posted 5 months ago

“My father had organised his own Pure Cremation plan. Following his death I dealt with Pure Cremation. I found the whole process was handled with respect and sensitivity and my father was treated with the utmost dignity. Communication to and from Pure Cremation was excellent, thank you.”

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Posted 5 months ago

Thank you for sharing your experience with us. We are pleased you felt supported throughout, and we appreciate your kind words about our communication. Take care, Pure Cremation Team

Posted 5 months ago

“So quick and easy to arrange. Lovely caring people who don't rush you and treat you with sympathy. My only criticism would be the urn, I think there should be a range of choices to include ceramic vases, I realise this would increase the overall price but would offer the relatives a chance to decide what they want for their loved one.”

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Posted 5 months ago

Thank you so much for your kind words about our team and the service you received. We're really glad you felt cared for and supported throughout. We also truly appreciate your thoughtful feedback about the urn. It’s helpful and we’ll be sure to share it with the team as we continue to improve our service. Best wishes, Pure Cremation Team

Posted 5 months ago

“Pure Cremation provided me a polite and fast service. Very friendly.”

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Posted 5 months ago

Thank you for your positive review, Mark. Kindest regards, Pure Cremation Team

Posted 5 months ago

Pure Cremation is rated 4.8 based on 6,051 reviews