UK Drills Reviews

Name: UK Drills
Address: 24-26 Wigan RoadHindley, Wigan, 24-26 Wigan Road Hindley Wigan, Manchester
Rating: 4.69

4.7 Rating 4,036 Reviews

92 %

of reviewers recommend UK Drills

Company Reviews

Metrics

Info

4.7

Based on 4,036 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01942 523627

Location:

24-26 Wigan RoadHindley,
Wigan,
24-26 Wigan Road Hindley Wigan
Manchester
WN2 3BE

Write Your review

Tell us how UK Drills made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

UK Drills 5 star review on 4th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“4mm Long Reach HSS don't seam to be of the quality of previously purchased 2 of 10 pack twisted Before using”

Helpful Report

Posted 5 years ago

“Order number 20197: 400mm drill bit arrived promptly but was 'bent' and did not run true in the drill. A replacement was the same. I was then told the drills were made in China or Germany so I asked for a German-made item and to check it in a drill before shipping. The third drill arrived and was the same as the other two. It would appear there is no quality control on this item by the manufacturer or UK Drills. The UK Drills website states - BEST QUALITY DRILL BITS GUARANTEED - which by my experience would seem to be a bit of an unsupported claim. Prompt delivery, pleasant people to deal with but I didn't get the product I was expecting.”

Helpful Report

Posted 5 years ago

“I ordered what I thought were 8 x 1/8" drills and was surprised to find on their arrival I had by mistake ordered and paid for 80 drills. I assume I either did not fully understand your website layout or it was not as clear as it could be. Regards. John Hebard.”

Helpful Report

Posted 6 years ago

I am very sorry about this misunderstanding, please feel free to return the over ordered items to us for a refund.

Posted 6 years ago

“Not as sharp as I expected. Drilling steel components. Edge soon gone off on 4mm HSS drill bit.”

Helpful Report

Posted 6 years ago

“Bough a few packs and all drills are sticky presumably from the manufacturing process. 3 drills were bent.”

Helpful Report

Posted 6 years ago

“the service was quick. but the 4mm bits were too brittle. I have only 3 left out of a box of 10.”

Helpful Report

Posted 6 years ago

“Dear Sirs, Further to receipt of the above detailed order I was not very pleased with the form of some of the drill bits received, in particular the 3.3 mm & the 4.2 mm drills. I had been drilling a number of 12.7mm square bars in my milling machine, preparing to tap 4mm threaded holes using the 3.3mm drills supplied by you. After drilling out these bars I proceeded to tap the 4mm threads only to find that the drilled holes were larger than 3.3mm. Subsequently the 4mm thread taps were just passing through the holes and not cutting a thread!!!! On inspection of the drill bits I found that the drill points were offset and incorrectly ground. (Please see attached photographs for detail) This has resulted in me now having to cut off the drilled sections of bar and re-drilling all 9 bars again. (thankfully there is sufficient length in the material to allow me to do this). With regards to the 2.5mm drill bits, they seem to be reasonable, but I will still re-sharpen then as a precaution. However on inspection of the 5mm drill bits I feel that the drill points are not quite correct and that these will all need to be re-sharpened, as they were purchased specifically for use in pre-drilling and tapping I do not want a repeat performance of the above. I hope that you will look at your quality control, or get your suppliers to do look at theirs. It is so frustrating to have to do all this rework. Regards Roger David”

Helpful Report

Posted 6 years ago

“the drill bits we bought seem fine but the taps were rubbish and didn't even cut a thread”

Helpful Report

Posted 6 years ago

“Ordered 2 masonry drill bits, size 11mm and 12 mm. Drill bits arrived quickly. The 12mm bit seemed actually to be 12mm, but the 11mm bit was much bigger than the 12mm. Maybe my ignorance, but this seemed very curious. I had to do the job that day and so had to use the 12mm bit and have ended up with holes which are too big.”

Helpful Report

Posted 6 years ago

“Thank you for Reply I only wanted to drill 6 plates for a tea party i was giving so do not want replacement but thanks for asking. That is why l tried the cheapest l could find so let's just forget it 😀”

Helpful Report

Posted 6 years ago

“Core drills purchased were not suitable for cutting horizontal wall penetrations through brick. Tools vibration was to the point of dangerous when working at height and job had to be abandoned. End result was using a marked penetration and systematically drilling a circle of smaller holes before knocking the brick out.”

Helpful Report

Posted 6 years ago

“I had to return 4 items and I still have not received a credit”

Helpful Report

Posted 7 years ago

“i only used drill once , and it flattened the end of the drill like a mushroom and no could any more.”

Helpful Report

Posted 7 years ago

“I needed precision. The drill bits supplied were mostly bent and out of spec by up to about half a mm. A few were exact and at the price, it was worth it for these Ok but the others went in the bin. I have since bought several other exact sizes from a different well-known supplier and these are all exact to 0.05mm and not bent. Yes, they cost more. I did wonder why these drill bits were so incredibly cheap.”

Helpful Report

Posted 7 years ago

“Didn’t cut very well,gave up in the end.”

Helpful Report

Posted 7 years ago

“I had no confirmation of order and no delivery schedule,parts just turned up”

Helpful Report

Posted 7 years ago

“Service was very good but product quality was poor”

Helpful Report

Posted 7 years ago

“the drill cut the breeze block no problem but hardly scratched the brick work”

Helpful Report

Posted 7 years ago

“The order took so long to arrive that I had to buy the same bit locally to get the job done on time. Also the bit was available at Toolstation slightly cheaper and without having to pay for postage. So the order was a complete waste of money.”

Helpful Report

Posted 7 years ago

“Service ok, but products sub standard. Will not purchase again”

Helpful Report

Posted 8 years ago

UK Drills is rated 4.7 based on 4,036 reviews