Promotor Direct LTD - thewheelshop.co.uk Reviews

Name: Promotor Direct LTD - thewheelshop.co.uk
Rating: 4.88

4.9 Rating 441 Reviews

97 %

of reviewers recommend Promotor Direct LTD - thewheelshop.co.uk

Company Reviews

Metrics

Info

4.9

Based on 441 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01613025656

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Promotor Direct LTD - thewheelshop.co.uk 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Carrier managed to loose my wheel in transit. One phone call and they sent out replacement and sorted things with the carrier. Great company to deal with.”

Helpful Report

Posted 5 years ago

“Ordered wheel for SEAT ARONA on Monday afternoon with free postage for 3-5 days delivery,turned up after 2 days,very impressed with product and service.Now feel better when driving car around as not having to use glue provided with car.”

Helpful Report

Posted 5 years ago

“Ordered a space saver spare wheel for my 2018 GLC with express delivery and couldn't be happier. Quick despatch, well packaged and the wheel is stamped as a genuine Mercedes wheel. This is the wheel that Mercedes won't sell me. It even fits under the boot floor. Would definitely recommend to other GLC owners.”

Helpful Report

Posted 6 years ago

“Collected my Hyundai Tucson space saver wheel,Jack and retaining bolt, I was greeted by a lady and gent with a pleasant Good Morning, tyre and Jack fits nicely in space will definitely use them again.”

Helpful Report

Posted 6 years ago

“I rate 5 stars for my 18”space saver bought for Audi Q3 2019 jack is excellent fits snug in the boot.”

Helpful Report

Posted 6 years ago

“Space saver wheel ordered for my Ford Fiesta. Good delivery as promised. Very pleased with the wheel and the high quality of the wheel brace and jack 5 stars”

Helpful Report

Posted 6 years ago

“Ordered the wheel, jack and brace. Used the express delivery with DHL. Good value for money product and no more tyre sealant needed!”

Helpful Report

Posted 6 years ago

“I ordered a wheel on the Thursday before Easter,not expecting it till Tue or Wed after Easter.It arrived on Saturday morning within the the hour they had stated to me via an email. Fantastic service would recomend them to anybody looking for a space saver tyre.”

Helpful Report

Posted 6 years ago

“Please use the review l sent by email.”

Helpful Report

Posted 6 years ago

“15"Space saver for Honda Jazz, delivered within 2 days. Fitted it & went for test drive. No more worries about having a major puncture or Honda tyre inflater not working. Could not believe that Honda do not even supply a jack anymore so pleased with the good quality jack, wheel brace & tool bag. Peace of mind assured, excellant company.”

Helpful Report

Posted 6 years ago

“Great company to deal with, product delivered promptly and exactly as described, through my own fault I had to contact their customer service, again very prompt very professional reply and exceeded my expectations, will definitely use again.”

Helpful Report

Posted 6 years ago

“I was in need of a space saver tyre as I didn't feel comfortable having to depend on the foam sealant provided with the car. I had searched for a space saver on various websites to no avail and was looking on ebay but did not being internet literate I didn't trust purchasing from strangers. I came across The Wheelshop website and read the reviews and it was easy to locate the tyre I needed and seemed straight forward choosing and ordering. I ordered the tyre on Sunday evening and received the tyre on Tuesday morning a little after 1100. There was good notification of the status of the delivery and received a text notifying of the delivery time on the day. Well packaged and the tyre was just what I expected and fit into the trunk of the car with ease. Would definitely use The Wheelshop in the future and recommend to my family and friends.”

Helpful Report

Posted 6 years ago

“Brilliant, ordered Friday delivered Monday. Wheel,jack,brace perfect.will recommend to anyone wanting spares .”

Helpful Report

Posted 6 years ago

“Wow what a service, why would you even consider going else where. Customer service the way it used to be, about time consumers got this sort of service they could not have been more helpful”

Helpful Report

Posted 6 years ago

“Ordered from Amazon 8.20 am 21/3/2019 arrived Berkshire RG12 4 pm 22/3/2019 really didn't expect to get the Honda Jazz, Jack, and spanners that quick. And all items correct brilliant service.”

Helpful Report

Posted 6 years ago

“Great service and price. Ordered a 14 inch space saver wheel with tyre for a 2013 Picanto on the Monday, received the wheel two days later by tracked courier. Wheel and tyre in new unused condition. Can’t fault this company and would use them again, 5 star all round.”

Helpful Report

Posted 6 years ago

“This company could and should show the retail industry how to perform, ordered a space saver wheel ( because the greedy so and so at Mercedes don't supply one, but don't tell you ) at 9.20 am Monday and it was delivered 1pm Tuesday, the level of service is outstanding. Thank you”

Helpful Report

Posted 6 years ago

“I have to admit to being a little nervous ordering in case the wheel didn't fit BUT cannot recommend Wheel Shop highly enough: 1) Really fast (free) order delivery including tracking 2) Exactly the right parts arrived & well packaged 3) Pleasantly surprised by the quality of ALL the parts including Jack and extending wheel wrench (wasn't expecting good quality tool bag) 4) Having shopped around happy that I got a good price.”

Helpful Report

Posted 6 years ago

“This company must be one of the best I have ever dealt with. From the ordering and explanation of the product, to the delivery and after sales service was simply the best !!! Well done "The Wheel Shop" I recommend you as a first class supplier.”

Helpful Report

Posted 6 years ago

“Bought a new Honda Jazz but came with no spare just a compressor and a bottle of sealant. Just for piece of minds sake I would rather carry a spare (especially as I had the space in the boot for one.) Ordered a 16" wheel, tyre, jack and wheel brace and a fixing bolt for £132. Very quick delivery. Very very pleased with service.”

Helpful Report

Posted 6 years ago

Promotor Direct LTD - thewheelshop.co.uk is rated 4.9 based on 441 reviews